Always order online and pick up in store. Great digital communication and staff are always welcoming and happy to assist. I always try my purchases on when I pick up so I can return right there and th... Ver más
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Unit 6 The Thistles Shopping Centre, FK8 2EA Stirling, Lothian, GB
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Always order online and pick up in store. Great digital communication and staff are always welcoming and happy to assist. I always try my purchases on when I pick up so I can return right there and th... Ver más
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Great returns policy. Deliveries to house good on the whole, with only one parcel delayed. Would have given 5 stars but staff member dealing with my store returns was a bit 'off' with me, telling me n... Ver más
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Visited the Stirling store looking for some smart shorts and what a smart looking Fat Face it is. Tried a pair on but the fit wasn't quite right. In steps Christine, the nice assistant and suggests a... Ver más
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I went into Fatface to pick up an on-line order and I like the style and selection of clothes so much I bought another top. I like how several styles of tops come in 3/4 sleeves. The colours are vibra... Ver más
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 6 The Thistles Shopping Centre, FK8 2EA, Stirling, Lothian, Reino Unido
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Respuesta de FatFace - STIRLING
As a big fan of Fat Face jeans I was keen to purchase some new styles during their 20% off promotion. I have given a 4 star review as I especially visited a store to try on the styles I liked & they didn’t stock them. However bought online on a Monday evening which was very straightforward received items by Friday of the same week (despite emails from Hermes advising of a delay) jeans are perfect great fit & quality as expected. Order/ delivery process very easy. Please just stock items you are promoting in your stores!

Respuesta de FatFace - STIRLING
Always a lovely experience shopping in my local Fatface store. Friendly employees, quality clothes & the changing rooms are perfectly lit which is great for making you feel & look good.

Respuesta de FatFace - STIRLING
Got a pair of nice pyjama bottoms with dogs on for xmas. Good thickness, comfort etc, but have since discovered the stitching alignment in the legs is waaay off (having already de-tagged and worn), wrapping from hip to shin on one side, and inner leg to shin on the other. Granted, it doesn't affect the ability to wear them but I know already it's going to drive me up the wall.

Respuesta de FatFace - STIRLING
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