I collected an online order at your Whiteley store where I found the staff were efficient, helpful & friendly There was a good selection of stock in-store, I bought a nice top, (lovely soft cotton)... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit E5 Whiteley Village Shopping Centre, PO15 7PD Whiteley, Hampshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Excellent Clothes shame about online ordering when requiring a delivery to a local store. Twice on 2 orders weeks apart I've had an issue with delivery to my local store. One order took three weeks a... Ver más
La empresa ha respondido
I made the mistake of ordering two of the same item on line! When I collected in store I explained what I had done and they immediately sorted the return and refund within minutes. The shirts I bought... Ver más
La empresa ha respondido
A good selection of clothes for different adventures. The company has always had good quality & styles that lasts. Easy website to use. Shame some local stores had to close, like Southsea. Nice size... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
Unit E5 Whiteley Village Shopping Centre, PO15 7PD, Whiteley, Hampshire, Reino Unido
- 01489 557170
4,8
Excelente
186 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good web site & shops
Good web site - easy to navigate. Great clothes, good quality if a bit pricey. You get what you pay for. Good shops as well if you prefer.
27 de julio de 2026
Respuesta de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really great customer service
Really great customer service. Product arrived quickly for collection.
30 de mayo de 2026
Respuesta de FatFace - WHITELEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Good service and comfortable clothing
Easy to order, available and true to size. Pick up from store problem free
30 de mayo de 2026
Respuesta de FatFace - WHITELEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Lovely clothes
Lovely clothes, found a really nice jumpsuit ordered it in petite online which fitted beautifully
22 de mayo de 2026
Respuesta de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love FatFace clothing
Love FatFace clothing, got a fab top in the sale, lovely quality as ever!
12 de mayo de 2026
Respuesta de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - WHITELEY
Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
The staff in whiteley store are very…
The staff in whiteley store are very friendly and helpful
13 de mayo de 2026
Respuesta de FatFace - WHITELEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Better customer service than Mark's and Spencers
They're the only shop in Whiteley that offer customer service. They say hello, they ask if you need help then...get this as it'll blow your mind- they find your size, go upstairs to see if they're definitely out of that particular stock, they remind you to use your loyalty card, then they tell you how much the total is and thank you for shopping there. It's almost like a shop should be. Madness I tell you
1 de mayo de 2026
Respuesta de FatFace - WHITELEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Staff were great
Staff were great, helped me decide on the right size and reordered when they didn’t have my size in stock.
6 de mayo de 2026
Respuesta de FatFace - WHITELEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Easy to order on line and clear…
Easy to order on line and clear communication around delivery .
The jacket is great, light weight and great for this time of year. Very pleased with it and even better at a sale price.
25 de abril de 2026
Respuesta de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always good
Sizes consistent Ethical product sourcing /manufacture.
Friendly ,efficient staff .Clean, tidy store. Easy parking. Click and collect ,speedy delivery.
8 de abril de 2026
Respuesta de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy order and good communication
Easy order and good communication. Always found Fatface products good quality.
1 de abril de 2026
Respuesta de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent experience
Easy website to negotiate. Click and collect to choice of shops and refunds available in store. Couldn't get online in store to retrieve my order details but the friendly and efficient assistant just looked it up on system with no issues.
16 de febrero de 2026
Respuesta de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Well made and true to size
26 de enero de 2026
Respuesta de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
It was easy to order online
It was easy to order online. My goods arrived early into the store and I was informed via email. The assistant in the store at Whiteley was welcoming and friendly and dealt with me quickly. The product is extremely good quality.
10 de enero de 2026
Respuesta de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly & helpful staff
Friendly & helpful staff. My order was collected very easily indeed. Thank
You.
10 de enero de 2026
Respuesta de FatFace - WHITELEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great price
Great price, easy pick up, quality item.
Friendly, professional staff in store.
7 de enero de 2026
Respuesta de FatFace - WHITELEY
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Respuesta de FatFace - WHITELEY
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.