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FatFace - WORCESTER Opiniones 123

TrustScore: 5 sobre 5

4,8

96 High Street, WR1 2HL Worcester, Worcestershire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I love going into Worcester FatFace. The staff are friendly and welcoming. Clothes are great quality and beautifully displayed. I like to support them as much as possible as I would be so upset if my... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Tracy was incredibly helpful and helped me find a choice of jeans and jeggings to trywhilst helping other customers and showing a new staff member the ropes. Nothing was too much trouble. I find the s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Honestly when clothes shopping I had never really considered FatFace before, however the well-presented Worcester shop front drew me in. Once inside I was greeted by a calming, relaxed and po... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered lovely skirt from Fatface as they didn't have my size instore. Collection point from my local shop. So much easier than having to wait in for a parcel delivery. Arrived quicky too. Many thanks... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de accesorios de moda
  3. Tienda de ropa para hombres
  4. Tienda de ropa para mujeres

Escrito por la empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Información de contacto

  • 96 High Street, WR1 2HL, Worcester, Worcestershire, Reino Unido

  • 01905 731204

4,8

Excelente

TrustScore: 5 sobre 5

123 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 4 estrellas sobre 5

Quality of my purchase first class,but…

Quality of my purchase first class,but had to return it but staff at store (Worcester), excellent

19 de mayo de 2023
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Respuesta de FatFace - WORCESTER

Hi Adrian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

I am so pleased I found FatFace you…

I am so pleased I found FatFace you have some lovely things The staff who served me so nice and helpful. This is my second purchase and they have been lovely

7 de mayo de 2023
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Respuesta de FatFace - WORCESTER

Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! We will share your lovely comments with our wonderful team 🥰- RS

Valorada con 5 estrellas sobre 5

Beautiful quality and prompt delivery…

Beautiful quality and prompt delivery never disappointed I got an absolute steal in the sale!

6 de mayo de 2023
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Respuesta de FatFace - WORCESTER

Hi Hannah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

I ordered from the webpage to collect…

I ordered from the webpage to collect in store. The web page was easy to use and my order was ready to collect within a couple of days. Inn the store the tram located my order quickly. The whole experience was painless!

27 de abril de 2023
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Respuesta de FatFace - WORCESTER

Good Morning Kirsty
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valorada con 5 estrellas sobre 5

Item delivered to store on time

Item delivered to store on time, staff helpful and friendly

30 de abril de 2023
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Respuesta de FatFace - WORCESTER

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Valorada con 5 estrellas sobre 5

Great all rounder

Excellent customer service and speedy delivery. Beautiful products well made.

19 de marzo de 2023
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Respuesta de FatFace - WORCESTER

Thank you for leaving us a 5* review. we are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – LB

Valorada con 5 estrellas sobre 5

Easy to buy

Easy to buy, try on at home see if it suits or not and easy returns if needed.

14 de marzo de 2023
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Respuesta de FatFace - WORCESTER

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LB

Valorada con 5 estrellas sobre 5

Christmas Gifts

All items purchased were well received and the service and delivery very good too.
Thank you

26 de octubre de 2022
Logotipo de FatFace - WORCESTER

Respuesta de FatFace - WORCESTER

Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Great value

Great value, delivered promptly

20 de octubre de 2022
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Respuesta de FatFace - WORCESTER

Thank you for your review. We are pleased to hear that you are happy with your order! - RS

Valorada con 5 estrellas sobre 5

Going into Fat Face in Worcester is a…

Going into Fat Face in Worcester is a pleasant experience. The staff are friendly and helpful. The merchandise is displayed in an easy approachable way.

25 de octubre de 2022
Opinión espontánea
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Respuesta de FatFace - WORCESTER

Hi Beatrice, Thank you for the 5* review. I'll be sure to pass your feedback onto Worcester store. CD

Valorada con 5 estrellas sobre 5

As always Fat Face deliver excellent…

As always Fat Face deliver excellent products and first class customer service. Their staff are always friendly and helpful and the young lady who dealt with my return today from an online purchase was exceptional in terms of efficency. I don't know if its down to staff training or luck with whom they employ but I've yet to have a bad experience with Fat Face staff - I find them street's above other retailers.

15 de octubre de 2022
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Respuesta de FatFace - WORCESTER

Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Online order received within 3 days

Online order received within 3 days. Part of the order was returned in Store with great service.

6 de septiembre de 2022
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Respuesta de FatFace - WORCESTER

Hi Moira, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Very helpful staff whole experience a…

Very helpful staff whole experience a pleasure

5 de septiembre de 2022
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Respuesta de FatFace - WORCESTER

Hi Denise, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Valorada con 5 estrellas sobre 5

Always a pleasure to shop in Worcester…

Always a pleasure to shop in Worcester Fat Face. Helpful staff happy to serve.

4 de septiembre de 2022
Logotipo de FatFace - WORCESTER

Respuesta de FatFace - WORCESTER

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP

Valorada con 5 estrellas sobre 5

What’s the biggest store in…

What’s the biggest store in Worcestershire as ordering amd sizes are a pain especially when you want a jacket at £269 so would prefer to go where there’s more stock. Worcester high st is tiny any help please

26 de junio de 2022
Opinión espontánea
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Respuesta de FatFace - WORCESTER

Good afternoon, Evesham and Cribbs Causeway are our bigger stores more local to you. I do hope that this helps and if you need anything else, please feel free to contact us via email or phone Mon-Fri, 9-4pm. Take care, - ES

Valorada con 4 estrellas sobre 5

I bought on line

I bought on line, spreading the cost but needed to exchange an item for a different size. Not straight forward ended up buying in the shop. Posted the the original as instructed. The service was first class.

10 de junio de 2022
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Respuesta de FatFace - WORCESTER

Hi Kevin,
Thank you for your 5* review. I am pleased to hear that you are happy with the service you have received online and instore. We really appreciate you taking the time to leave your comments. Have a lovely weekend! Many thanks-AB.

Valorada con 5 estrellas sobre 5

Very easy to deal with

15 de abril de 2022
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Respuesta de FatFace - WORCESTER

Good Morning Judy

Thank you for your 5* review.

I am so pleased to hear that you are pleased with the service you received from us.

I hope you have a lovely Easter.

- EP

Valorada con 5 estrellas sobre 5

This was my first online order from…

This was my first online order from Fat-face and i found it so easy. Went straight into Woman's Sale section and was able to just shop in my size which made it so easy. I never knew Fat Face went above a size 18 so was over the moon to see i could still find their lovely clothes in my size. Will be shopping online more often now.

26 de marzo de 2022
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Respuesta de FatFace - WORCESTER

Hello there,
Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received and the sizes that were available - we look forward to you shopping with us again :)
Have a great day! DW

Valorada con 2 estrellas sobre 5

Tried to return items to shop but a…

Tried to return items to shop but a small portion of the packing slip was missing, shop refused to take items back

7 de marzo de 2022
Logotipo de FatFace - WORCESTER

Respuesta de FatFace - WORCESTER

Hi, I am sorry to hear this please don't hesitate to contact our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am5pm and we can assist you further. LM

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