The initial item arrived very quickly, i took it back to the shop where they were so helpful . I then e mailed to ask if the smaller size would come back and got a response (and follow up) to that. I... Ver más
La empresa ha respondido
Localización
Cambiar localización28/29 1/3 High Ousegate, Nessgate, YO1 8RX York, North Yorkshire, GB
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Consulta las opiniones de los clientes
Saw a pretty pale pink blouse online and found it in the York store, flattering if a little thin on the material. Generous sizing, will take me into autumn with a cardi. Helpful staff.
La empresa ha respondido
Super entreprise. On attend que ils commencent de vendre online via leurs magasins Français… livraison uk pour l’instant
La empresa ha respondido
I normally like Fatface. However, recently I bought a sweater (Ali Natural Argyle Knitted Jumper) for £59 which turns out to be uncomfortable and not warm. Based on reviews published reviews I was... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Información de contacto
28/29 1/3 High Ousegate, Nessgate, YO1 8RX, York, North Yorkshire, Reino Unido
- 01904 635788
4,6
Excelente
336 opiniones
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A convenient and friendly experience
I collected my order from Fat Face and the service was very quick and convenient. The girl on the desk very kindly took my items out of the packaging and offered to recycle it for me whilst I tried on the clothes to check they fitted. A friendly, helpful service that made my shopping experience quick and easy.
1 de mayo de 2026
Respuesta de FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful friendly staff
30 de abril de 2026
Respuesta de FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff are friendly and helpful and…
The staff are friendly and helpful and honest!!
29 de abril de 2026
Respuesta de FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service in the store at…
Great customer service in the store at York, enough input from staff without them getting under your feet. Great fit and quality of the merchandise.
26 de abril de 2026
Respuesta de FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Happy experience in Shop in York bought…Fatface top store
Happy experience in Shop in York bought a new top . Nice pleasant service all with a smile.well done and thank you.
25 de abril de 2026
Respuesta de FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online order for click and collect was…
Online order for click and collect was very efficient! Staff pleasant-all together a good experience.
24 de abril de 2026
Respuesta de FatFace - YORK 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Deliverie not received.
Well, it started off badly. I ordered the beautiful blue long sleeve, lightweight top for my daughter with a next day delivery. She admired mine and was going away. No fault of Fat Face but was delivered to the wrong address. I had a call the following day from my complaint and the following day received my order. A truly rapid response! Thank you. Would recommend. Beautiful quality and great service. Thank you.
21 de abril de 2026
Respuesta de FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality garment
12 de diciembre de 2025
Respuesta de FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - YORK 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
They are just great
They are just great! No issues no problems great after service.
Good quality things that last.
20 de febrero de 2026
Respuesta de FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Jean épais désagréable sur la peau.
15 de febrero de 2026
Respuesta de FatFace - YORK 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Good customer service on the phone
Good customer service on the phone. Very helpful staff.
11 de febrero de 2026
Respuesta de FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Customer Service
Associate do not seem to be interested in the customers. They were just talking to each other.
11 de febrero de 2026
Respuesta de FatFace - YORK 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Uncomfortable & could not leave review on respective product page
I normally like Fatface. However, recently I bought a sweater (Ali Natural Argyle Knitted Jumper) for £59 which turns out to be uncomfortable and not warm.
Based on reviews published reviews I was expecting it to be soft, but it turns out to be too itchy even when washing with extra softener etc. Also, it's bulky and still not warm. I will sadly be putting this one into a charity bag.
I couldn't leave a review on the Fatface website, which I thought was a bit unfair though could be my system settings, hence sharing my experience here.
7 de febrero de 2026
Opinión espontánea
Respuesta de FatFace - YORK 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Respuesta de FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Respuesta de FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
2 items ordered
2 items ordered. both arrived correctly and on time at the shop to collect. Happy customer :)
12 de enero de 2026
Respuesta de FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent fit.
16 de enero de 2026
Respuesta de FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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