Fayrella Opiniones 

Always gonna trust with website with the best jewelry

I ordered a product on the 26/9/26. It arrived on the 28/9/26. It was too small and to well made, but to return it would have cost more than 25% of what it cost. Although the company website clearly states Fayrella, Leeds, which is the first thing you see, my best guess is that it is operating out of China given the delivery time. This is so misleading. The only return address is in the USA. As there was no indication that the delivery time would be so long at the point of order, I tried to cancel it after a few weeks. My request was not responded to. Also, the 'insurance' fee of £4.95 was added automatically rather than been an opt in, which again was not obvious. One lives and learns. Thankfully I did not order more. There were several items that looked great--the website is very professional, but I decided to test the waters. Save yourselves the bother.

Easy order and speed dispatch notification. Haven't received it yet so the ordering is the only part to review so far.

Terrible and they scam you into reviewing.

Product very cheap and not as shown in photograph on website.
Don’t order from this company. The order took over 3 weeks to arrive and the product (dungarees) are a cheap, horrible rip off and nothing like the product shown.
This company then make a return really difficult and you have to pay postage to the United States!! Avoid at all costs.

I don’t really write reviews but I don’t want other people to be scammed as I have.
On first impression they have a uk address, uk phone number and apparently sell from the uk. Trust pilot was okay and I checked on GPT that they did exist. However… they do not… my Halara trousers didn’t arrive, so I called the number. It goes to a shopping centre in Leeds. Tried to email. Was told that my trousers were in quality control…going through checks… not even sure what that means… . Eventually a month later a parcel from china arrived with totally the wrong trousers. No body replied to any more of my emails. Totally scam. If it looks too good it is!! Do Not waste your money.

Product very cheap and not as shown in photograph on website.
Don’t order from this company. The order took over 3 weeks to arrive and the product (dungarees) are a cheap, horrible rip off and nothing like the product shown.
This company then make a return really difficult and you have to pay postage to the United States!! Avoid at all costs.

Excellent website.

It was easy to purchase, still waiting for my item. But they are giving 50% discount for feedbacks

Very happy with the service

Fraudulent site do not buy from here. Ordered jeans and no sign of dispatch after 10 days. Contacted courier with tracking details who advised merchant had not dispatched they were showing as still in the warehouse despite being due out for delivery 2 days later. Courier advised to take it up with merchant. Contacted merchant approx 6 times and received repeat automated responses from a ‘Nathalia’ asking for the order number which I had provided several times before in every single correspondence sent - I kept re-sending and getting asked the same question. Absolutely no direct response or engagement otherwise and no acknowledgement of my issue or query despite numerous screenshots, order numbers and tracking numbers sent over the course of a week. Avoid!!!!

All emails going to spam. Now I gave found the I know where to keep track of my order

The website has beautiful clothes and ordering was so easy.

I almost ordered a week ago and I didn’t hear anything about my order . I have messaged customer service multiple times and they keep just asking my order number even I have sent them many times so it is clearly there in the email but no answer for my questions at all .
Update . It is a total scam after more then 2 weeks i got completely different product not what i order , somerhing very cheep. And you csnnkt return or exchsnge as customer service not reply .

Easy and streamlined experience

The website was very easy to navigate and the items appear to be of good quality, as advertised. I’m a very happy customer.

Great description of products

Loved the color selection! Shopping was quick and easy!