Do not trust that old lady ever
I contacted the Foundation for Child Victims of the Family Courts while dealing with a stressful custody situation. After speaking with the director, I paid $8,500 by cashier's check for what I understood to be an evaluation of my case.
The "evaluation" consisted of conversations with the director. I never received a written evaluation, report, or summary of findings, and I was not given an itemized accounting of what the $8,500 covered. The only paperwork I received afterward was a tax donation document, even though I had been told the payment was for an evaluation.
When I told the director I was upset by language I felt was blaming toward me as a victim, the conversation became hostile. I was then told that thousands of dollars more would be needed for the next steps, and I could not get a clear written explanation of what those would include.
I'm not saying what other families experienced. I'm describing mine. If you are considering contacting this organization, please protect yourself: ask for a written agreement before paying anything. It should state the total cost, exactly what you will receive, who will provide it, and whether any payment is a donation or a fee for services. Keep every email and receipt.
I will not trust that old lady ever again