Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Non sono neturali, non pubblicano le recensioni negative. Ho acquistato un frigo Haier e dopo 3 mesi si è rotto, ho scritto una recensione con gli aspetti positivi e il problema che ho avuto ma è stat... Ver más

Valorada con 1 estrellas sobre 5

was contacted by feefo on behalf of Halfords to review a recent purchase. I gave the product 4 bars out of 5 in the three categories and this registered as GOOD when I did so. However when I saw... Ver más

Valorada con 1 estrellas sobre 5

If you use this irritating relentless service, I give your company a bad review. Easy as that. Ridiculous way to harvest data.

Valorada con 1 estrellas sobre 5

A truly shocking experience. I left a one star review having purchased a car for just over £15k from a company called Fleet Sales Leicester Ltd. There was a mileage discrepancy with the vehicle becaus... Ver más

Información sobre la empresa

  1. Sitio de opiniones online
  2. Empresa de medios de comunicación

Escrito por la empresa

Feefo operates as a closed platform, meaning we ensure that only verified customers—those who have actually used a product or service—can leave reviews. This approach helps maintain the credibility and reliability of the feedback you see on our site. In contrast, open platforms allow anyone to submit reviews, which can sometimes lead to less reliable or biased feedback. We believe that by verifying customers, we offer a more accurate reflection of user experiences.


Información de contacto

1,2

Muy malo

TrustScore: 1 sobre 5

913 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 34% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,2

Todas las opiniones

(913)

162 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Ich rate dringend davon ab

Ich rate dringend davon ab, mit diesem Anbieter/Person irgendetwas zu tun. Kontaktaufnahme erfolgte privat über eine ausländische Nummer — völlig intransparent und unprofessionell. Statt einer seriösen Anfrage gab es Druck, widersprüchliche Informationen und Aufforderungen, Links zu öffnen bzw. Daten preiszugeben.
Konsequenzen für uns: Zeitverschwendung, Sicherheitsrisiko, null Vertrauen.
Wenn ihr Wert auf seriösen Umgang, klare Kommunikation und Datenschutz legt: hier seid ihr falsch. Melde- und Blockempfehlung.

3 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Feefo er en utroværdig portal

Som i mange andre anmeldelser, som jeg desværre først ser nu, har jeg lejet et sommerhus via NOVASOL.
De opfordrede mig til at skrive en anmeldelse af sommerhuset via portalen Feefo.
Jeg havde en meget positiv oplevelse af huset og beskrev det i positive vendinger og gav det fem ud af fem stjerner.
Efter omkring 14 dage fik jeg en mail fra Feefo, at de kun delvis havde frigivet en del af min anmeldelse, da jeg angiveligt skulle have skrevet noget, der iflg. GDPR-loven ikke måtte skrives. Dette er usandt !
Ligeså er den “delvise frigivelse” af min anmeldelse overhovedet ikke i overensstemmelse med det, jeg har skrevet. Jeg kan genkende enkelte ord, men resten er fuldstændig fri fantasi.
Men jeg forsøgte alligevel at bede dem sende min anmeldelse tilbage til mig, så jeg kunne tilrette den, samt oplyse mig om, hvad der var fejl i.
Min mail kunne bare ikke sendes, idet der stod, at deres mail-adresse var ukendt !
Derefter kontaktede jeg NOVASOL og bad dem hjælpe, men de oplyste bare, at de ikke kunne kontakte Feefo, så jeg måtte selv tage kontakt til dem, hvilket altså ikke var muligt.
Det stiller begge firmaer i et meget dårligt lys, og jeg forstår ikke, at NOVASOL vil benytte sådan en fuldstændig utroværdig og skandaløs portal.
Jeg kan kun opfordre alle til at lade være med at skrive en anmeldelse på Feefo.

27 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

What a load of rubbish.

What a load of rubbish.
Asked me to do a survey from a recent purchase from Haier. Didn't like my response and told me they didnt publish it. Talk about pander to the people paying you to run the surveys.
I would not trust a review published by them for any future purchases.

25 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Provide fake reviews

I just received a email from Feefo where they are telling me they had to reject my review as it does no show the merchant who they support in a positive light as my review was negative. They claim the word dodgy to describe a dodgy car dealer by the name RS Motors Nottingham on Autotrader was against their policy. These guys are not seriously independent and therefore none of their reviews should be taken seriously at all

20 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

No longer trustworthy

Have just discovered that Feefo allow companies to manipulate their reviews!! So much for unlocking 'the value hidden in the voice of your customer.'

Feefo Case number: 31584981888

14 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I've just had a review of Currys…

I've just had a review of Currys rejected because it wasn't complimentary, why ask for my opinion then reject it? Shame on Currys and feefo.
Edit, I am puzzled by the reply, I was asked to leave a review of Currys, I did, and it was rejected. I will leave it to Trustpilot if they want to delete it.

17 de octubre de 2025
Opinión espontánea
Logotipo de Feefo

Respuesta de Feefo

Hi Michael,

Thanks for your feedback. It appears this review relates to your experience with Curry's rather than Feefo itself.

As this is posted on Feefo’s Trustpilot profile, it is misleading to customers as we do not handle orders or deliveries. We kindly ask that you remove this review. Please note that we will also be flagging this with Trustpilot’s moderation team for removal to ensure our profile remains accurate.

To resolve your issue quickly, we recommend contacting Curry's directly.

If you have any questions about how the Feefo platform works, we’re always happy to help.

Best wishes, The Feefo Team

Valorada con 3 estrellas sobre 5

Feefo has a video stuck on my home…

Feefo has a video stuck on my home screen which cleared after a few hours, annoying.

10 de octubre de 2025
Opinión espontánea
Logotipo de Feefo

Respuesta de Feefo

Hi Mjr,

Thanks for your feedback. It appears this review relates to your experience with Money Supermarket rather than Feefo itself.

As this is posted on Feefo’s Trustpilot profile, it is misleading to customers as we do not handle orders or deliveries. We kindly ask that you remove this review. Please note that we will also be flagging this with Trustpilot’s moderation team for removal to ensure our profile remains accurate.

To resolve your issue quickly, we recommend contacting Money Supermarket directly.

If you have any questions about how the Feefo platform works, we’re always happy to help.

Best wishes, The Feefo Team

Valorada con 1 estrellas sobre 5

Valutazioni falsate...

Valutazioni falsate....
Ho avuto una PESSIMA ESPERIENZA con Enjoytravel e dopo l'acquisto non hanno inviato l'email di valutazione.
Chiaramente sono truffe organizzate

10 de octubre de 2025
Opinión espontánea
Logotipo de Feefo

Respuesta de Feefo

Hi Bruno Fontana,

Thanks for your feedback. It appears this review relates to your experience with EnjoyTravel rather than Feefo itself.

As this is posted on Feefo’s Trustpilot profile, it is misleading to customers as we do not handle orders or deliveries. We kindly ask that you remove this review. Please note that we will also be flagging this with Trustpilot’s moderation team for removal to ensure our profile remains accurate.

To resolve your issue quickly, we recommend contacting EnjoyTravel directly.

If you have any questions about how the Feefo platform works, we’re always happy to help.

Best wishes, The Feefo Team

Valorada con 1 estrellas sobre 5

Je confirme les avis négatifs

Je confirme les avis négatifs ne sont pas publiés. J’ai bien eu un mail me demandant mon retour sur un parking à Barcelone qui n’avait pas honoré sa prestation sans remboursement : difficile de mettre un avis positif ! Mon avis ne reflétait que la réalité mais il y a eu un refus de publication

8 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

After making this company aware they…

After making this company aware they are backing a company that sells dogey cars... they domt seem to care leave the owners own reviews up giving himself 5 stars but when you make people aware aboit the broken cars they take the reviews down

7 de octubre de 2025
Opinión espontánea
Logotipo de Feefo

Respuesta de Feefo

Hi Francis,

Thank you for bringing this to our attention. We understand your frustration regarding your experience and want to clarify our process.

Feefo does not, and cannot, manually change a customer's star rating; our systems are designed to reflect exactly what you enter. Because we are an 'Invite-Only' platform, reviews can only be submitted by verified purchasers. This system is specifically designed to prevent business owners from leaving themselves 5-star reviews, as a confirmed transaction is required to trigger a review invitation.

We never delete reviews simply because they are negative. In fact, we value and publish honest feedback—in 2024, 5% of all reviews posted on Feefo were 1-star ratings. Reviews are only moderated if they breach our moderation guidelines, such as sharing a service/delivery experience in a product-specific review area.

Our goal is to ensure feedback is helpful and compliant. If you'd like to know more about our moderation guidelines and how it works, please visit here: https://business.feefo.com/resources/how-we-keep-our-reviews-honest

To help get your voice heard, please check your inbox for an email from our moderation team explaining any necessary adjustments needed for your review. If you believe there has been a technical error with your rating, please contact us at support@feefo.com so we can investigate and resolve this for you immediately.

We are committed to fairness and transparency.

Best,

The Feefo Team

Valorada con 1 estrellas sobre 5

Heavily biased toward the reviewed…

Heavily biased toward the reviewed company.
Today they asked me to review a service provided by Halfords and then removed it because 'I hadn't received the product I was reviewing'
Ridiculous.

30 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

FeeFo Reviews are WORTHLESS

If you write anything critical about a company, they remove it. This is simply an advertising vendor for the companies that use them.

I would not believe a word of anything published on their website.

26 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The Hollies St Austell Review

We were asked to give a review for The Hollies in St Austell, after a weeks stay. (Booked with Cottages.com) I gave a full and fair review, to outline the good parts and the bad parts of our stay.
FEEFO didn't publish my review, because it wasn't a five star review for the cottage.
During our stay, we encountered a number of problems - The owner, was very nosey and due to the way that every window and the reserved garden in the rental property is overlooked by the owners property windows and clothes line right by two windows, we ended up keeping the blinds closed. The owner spent his day in a summerhouse overlooking the entrance of the cottage, every time we left the property, he would try to talk to us and tell us where he felt we should go, but we didn't need his help as we had visited Cornwall multiple times and it got to the point we would run to the car or tell him, we hadn't decided where we were heading, because it was way too much. Lastly the owner went into the cottage without any warning or our knowledge, I only found out later that day.
I have used Cottages.com on many occasions, but if they or Feefo, refuse to allow all reviews to be published then this is misleading and customers cannot trust the reviews on their site.

29 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Feefo are the worst company that I have…

Feefo are the worst company that I have ever dealt with, they steal money from innocent customers that no longer wish to use their useless service.
Do not use this company , I tried to cancel after one month which is easy with most honest companies but Thiefo forced me to pay £118.80 every month for the remaining 11 months - yes they stole almost £1400.00 from my small company.
I dont know how they can live with all of the one star reviews they get on TRUST Pilot.
Good ridence Thiefo

22 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not trust Feefo ratings

Like many others, I think they are a scam. The pretend to be impartial but they are absolutely on on the side of the consumer. I bought some items with a great Feefo rating only to find out they were a terrible organisation to deal with and their great rating was from a long time ago when they had different owners. I contacted Feefo to tell them that there were no new reviews and all of the old ones were not for the previous owners and did not reflect current performance it they could not have cared less.
Clearly they are only interested in making a profit from the suppliers and have no care for consumer protection.
Do not trust the Feefo ratings.

23 de septiembre de 2024
Opinión espontánea

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