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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Needed my Ascaso Steel Duo PID looked after - the steam wand didn't work anymore. Francis solved the problem and did it under warranty. Thank you! By the way I highly recommend the Ascaso Steel Duo P... Ver más

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Valorada con 5 estrellas sobre 5

Bought a machine from Ferrari Espresso Ltd almost a year ago now, service back then and personal touch buying process was incredible. Unfortunately developed a small fault with the steam solenoid valv... Ver más

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Valorada con 5 estrellas sobre 5

I contacted Espresso lane with regard to the purchase of a Quick Mill coffee machine. I spoke to Francis who took me through the machines available and which would suite me as coffee drinker and not... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Francis recently serviced my La Pavoni which I’d purchased second hand. It had a few issues which needed addressing which Francis clearly explained and dealt with. It has come back like a new machine... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de máquinas de café

Escrito por la empresa

Coffee Machine Sales Repairs & Spares Owned & Operated by the Ferrari Family 40+ Years In The Coffee Industry Artisan Italian Coffee Espresso Lane TM Authorised Agents 5 Star Rated


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

60 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(60)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Just fantastic!

I've had a couple of issues over the 18 years I've owned my Isomac Millennium, and on both occasions, Espresso Lane has diagnosed the problem, fixed it, done a service, and returned it just like a new machine! Their knowledge about these machines is amazing, the service so friendly, and quality of work superb. No point considering anywhere else for getting your machine serviced or if you have a problem with it!

22 de noviembre de 2024
Opinión espontánea
Logotipo de Espresso Lane Ltd

Respuesta de Espresso Lane Ltd

Many thanks for your kind review , always a pleasure working on e61 coffee machinery

Valorada con 5 estrellas sobre 5

ponte vecchio lusso

My ponte vecchio lusso developed a boiler fault. Francis was quick to resolve being able to source replacement parts and repair my machine under warranty.

4 de noviembre de 2024
Opinión espontánea
Logotipo de Espresso Lane Ltd

Respuesta de Espresso Lane Ltd

Many thanks for your kind review, always a pleasure to sort any tech jobs for our customers

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. Great communication and prompt reliable delivery.
I even got a bag of coffee beans in the box which was an added bonus!
Will happily return for future purchases.

15 de noviembre de 2024
Opinión espontánea
Logotipo de Espresso Lane Ltd

Respuesta de Espresso Lane Ltd

Many thanks for your purchase and kind review on our services to you

Valorada con 5 estrellas sobre 5

Excellent experience

I had an excellent experience at Espresso Lane! The service was absolutely amazing—friendly, efficient, and professional. From start to finish, everything was handled perfectly, including the communication. Francis really go above and beyond to ensure customer satisfaction. I highly recommend Espresso Lane and will definitely be returning! Five stars!

28 de septiembre de 2024
Opinión espontánea
Logotipo de Espresso Lane Ltd

Respuesta de Espresso Lane Ltd

Many thanks for your kind review

Valorada con 5 estrellas sobre 5

Frank is amazing

Frank is amazing , fixed my espresso machine beautifully , very knowledgable man regarding coffee and coffee machine , excellent repair guy .
I trust him fully .

7 de junio de 2024
Opinión espontánea
Logotipo de Espresso Lane Ltd

Respuesta de Espresso Lane Ltd

Thanks Tony and enjoy brewing top espresso from your serviced QM Pippa again with your new water filter kit

Valorada con 5 estrellas sobre 5

Espresso Lane

Espresso Lane - A Beacon of Exceptional Service

From the moment my Ascaso Steel Duo PID Espresso machine began to falter, Espresso Lane, and particularly Francis, provided a beacon of hope. Francis was absolutely brilliant throughout the entire repair process. His communication was exemplary, keeping me informed of the time scales and intricacies of the issues found with a level of detail that was both reassuring and enlightening.

The repair, which was expertly completed under warranty, not only restored my beloved machine to its former glory but also reflected the integrity and dedication of Espresso Lane. Francis, a true gentleman, went above and beyond by covering the return shipping costs, a gesture that speaks volumes of the company’s commitment to customer satisfaction.

In a world where the personal touch has become all too rare, Espresso Lane stands out as a paragon of customer care. Highly recommended!

27 de mayo de 2024
Opinión espontánea
Logotipo de Espresso Lane Ltd

Respuesta de Espresso Lane Ltd

Thank you for your kind review We always want the best for our customers and enjoy brewing top espresso again on your steel 2b pid machine

Valorada con 5 estrellas sobre 5

We have a heavily-used 23 year-old…

We have a heavily-used 23 year-old Elektra Mi-Casa espresso machine that Francis Ferrari-Lane and team have serviced for us on 5 occasions. Francis clearly shares our passion to repair the machine and has sent it back to us in perfect condition every time. Great with email interactions and providing advice. Timely service and reasonable rates.

30 de mayo de 2024
Opinión espontánea
Logotipo de Espresso Lane Ltd

Respuesta de Espresso Lane Ltd

Many thanks for your kind review Peter, Always a pleasure overhauling an Elektra s1 lever series machine Enjoy happy brewing

Valorada con 5 estrellas sobre 5

Excellent personal service.

Excellent personal service from Francis. Great communications and updates. Goods dispatched extremely promptly. A pleasure to do business with.

29 de abril de 2024
Opinión espontánea
Logotipo de Espresso Lane Ltd

Respuesta de Espresso Lane Ltd

Thank you for your kind review and purchase of the Steel DUO + Pid from us

Valorada con 5 estrellas sobre 5

Francis understands what a coffee…

Francis understands what a coffee machine owner needs. Straight forward good quality repair and service.

5 de marzo de 2024
Opinión espontánea
Logotipo de Espresso Lane Ltd

Respuesta de Espresso Lane Ltd

Thank you for your kind review A pleasure in servicing your Ascaso Dream

Valorada con 5 estrellas sobre 5

Great Service of a Savinelli Lever machine

Service of a Savinelli Lever (otherwise known as Zacconi espresso baby) carried out to a high standard, Great communication in keeping me updated. Francis really knows these machines! Thank you.

1 de noviembre de 2023
Opinión espontánea
Logotipo de Espresso Lane Ltd

Respuesta de Espresso Lane Ltd

Many thanks Matthew for your kind review , A Pleasure as always servicing your Zacconi Lever

Valorada con 5 estrellas sobre 5

Great, hassle free service.

I ordered the Ascaso espresso coffee machine. I later changed my mind to the Quick Mill Aquila. Francis replied to my email, even though it was during the holidays.
I have now received the machine, and, I am delighted.
Thank you, Ferrari-Lane.
Iain Fraser.

3 de enero de 2024
Opinión espontánea
Logotipo de Espresso Lane Ltd

Respuesta de Espresso Lane Ltd

Many thanks for your kind review, enjoy your Eagle "Aquila" Quick Mill from us

Valorada con 5 estrellas sobre 5

I bought an Ascaso Steel Duo PID from…

I bought an Ascaso Steel Duo PID from them. The service was perfect, the delivery was very fast and the machine was very well packaged. They even sent 1 Kg of coffee beans, which was a nice touch. I am loving the machine. Thanks for the great service!

14 de noviembre de 2023
Opinión espontánea
Logotipo de Espresso Lane Ltd

Respuesta de Espresso Lane Ltd

Thank you for your kind review and purchase of your Steel Duo Pid from us

Valorada con 5 estrellas sobre 5

Quick Mill Carola E61 PID - Brilliant

I contacted Espresso lane with regard to the purchase of a Quick Mill coffee machine. I spoke to Francis who took me through the machines available and which would suite me as coffee drinker and not needing the regular use of a steam wand. After our chat I decided on the Quick mill Carola E61 PID and purchased a milk frother independently . It arrived safely packaged. It's a brilliant machine and I am extremely pleased with my choice. Thank you Francis

13 de octubre de 2023
Opinión espontánea
Logotipo de Espresso Lane Ltd

Respuesta de Espresso Lane Ltd

Many thanks for your kind review Glad your enjoying your Carola E61 Pid from us

Valorada con 5 estrellas sobre 5

Elektra Semiautomatica

Recently sent my 13 yr old Elektra Semiautomatica to Francis as it was not pumping water through the coffee. Back now fixed and fully serviced, as good if not better than new with some delicious beans included. Highly recommended.

10 de noviembre de 2023
Opinión espontánea
Logotipo de Espresso Lane Ltd

Respuesta de Espresso Lane Ltd

Dear Aidan Thank you for your kind review & pleased we cured your issues making your 2009 Elektra SXC brew better

Valorada con 5 estrellas sobre 5

need a coffee machine see frank service…

need a coffee machine see frank service is a 1 very helpful in all ways. great coffee also

8 de noviembre de 2023
Opinión espontánea
Logotipo de Espresso Lane Ltd

Respuesta de Espresso Lane Ltd

Many thanks John for your kind review I am glad we sourced your new Lavazza LB1050 machine and enjoy it for years to come

Valorada con 5 estrellas sobre 5

We needed to change our troublesome our…

We needed to change our troublesome coffee machine and looked to Frank to help us.
He could not have been more helpful and listened patiently to our needs. We are now enjoying the benefits of his expertise and recommend his company without reservation

10 de noviembre de 2023
Opinión espontánea
Logotipo de Espresso Lane Ltd

Respuesta de Espresso Lane Ltd

Many thanks for your kind review it is always a pleasure to help pin point the correct coffee machinery for old & new clients glad we managed to source you your new Ascaso Dream ONE Electronic to enjoy for years to come

Valorada con 5 estrellas sobre 5

Ascaso Steel Duo PID

Needed my Ascaso Steel Duo PID looked after - the steam wand didn't work anymore. Francis solved the problem and did it under warranty. Thank you!
By the way I highly recommend the Ascaso Steel Duo PID - for many years I had a "classic" dual boiler with Faema brew group type of coffee machine, but this machine does basically the same with more constant temperature (no over-heating), short heating time and not nearly as much energy consuption.

25 de septiembre de 2023
Opinión espontánea
Logotipo de Espresso Lane Ltd

Respuesta de Espresso Lane Ltd

Many thanks for your kind review, We are always here for our clients for service aftercare questions & service

Valorada con 5 estrellas sobre 5

New Ascoso Steel Duo PID purchase

Recently purchased a new Ascoso Steel Duo PID espresso machine, Francis spent a good hour on a Friday afternoon talking me through the options some of which I hadn’t considered and then patiently dealt with further queries via email. Great service, great commas and a great machine, can’t really ask for more.

18 de septiembre de 2023
Opinión espontánea
Logotipo de Espresso Lane Ltd

Respuesta de Espresso Lane Ltd

Thank you for your kind review and purchase of the new Steel Duo PID from us. Enjoy happy Brewing

Valorada con 5 estrellas sobre 5

Francis serviced my aging Isomac…

Francis serviced my aging Isomac zaffiro and has breathed life back into it: it’s now really doing the business again. He also serviced a troubled mazzer grinder and has it working perfectly again! Thanks so much!

9 de septiembre de 2023
Opinión espontánea
Logotipo de Espresso Lane Ltd

Respuesta de Espresso Lane Ltd

Many thanks for your kind review so glad we kept your retro Isomac e61 and Mazzer running smoothly again

Valorada con 5 estrellas sobre 5

La Pavoni Cellini

La Pavoni Cellini

Fixed our machine…..it now works perfectly!

Thank you so much 😊

15 de septiembre de 2023
Opinión espontánea
Logotipo de Espresso Lane Ltd

Respuesta de Espresso Lane Ltd

Thanks for your kind review it was a pleasure working on your e61 Cellini

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