Needed my Ascaso Steel Duo PID looked after - the steam wand didn't work anymore. Francis solved the problem and did it under warranty. Thank you! By the way I highly recommend the Ascaso Steel Duo P... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Needed my Ascaso Steel Duo PID looked after - the steam wand didn't work anymore. Francis solved the problem and did it under warranty. Thank you! By the way I highly recommend the Ascaso Steel Duo P... Ver más
La empresa ha respondido
Bought a machine from Ferrari Espresso Ltd almost a year ago now, service back then and personal touch buying process was incredible. Unfortunately developed a small fault with the steam solenoid valv... Ver más
La empresa ha respondido
I contacted Espresso lane with regard to the purchase of a Quick Mill coffee machine. I spoke to Francis who took me through the machines available and which would suite me as coffee drinker and not... Ver más
La empresa ha respondido
Francis recently serviced my La Pavoni which I’d purchased second hand. It had a few issues which needed addressing which Francis clearly explained and dealt with. It has come back like a new machine... Ver más
La empresa ha respondido
Coffee Machine Sales Repairs & Spares Owned & Operated by the Ferrari Family 40+ Years In The Coffee Industry Artisan Italian Coffee Espresso Lane TM Authorised Agents 5 Star Rated
Unit 14, Regent Street West, Briton Ferry, Neath, SA11 2PE, NEATH, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I've had a couple of issues over the 18 years I've owned my Isomac Millennium, and on both occasions, Espresso Lane has diagnosed the problem, fixed it, done a service, and returned it just like a new machine! Their knowledge about these machines is amazing, the service so friendly, and quality of work superb. No point considering anywhere else for getting your machine serviced or if you have a problem with it!

Respuesta de Espresso Lane Ltd
My ponte vecchio lusso developed a boiler fault. Francis was quick to resolve being able to source replacement parts and repair my machine under warranty.

Respuesta de Espresso Lane Ltd
Fantastic service. Great communication and prompt reliable delivery.
I even got a bag of coffee beans in the box which was an added bonus!
Will happily return for future purchases.

Respuesta de Espresso Lane Ltd
I had an excellent experience at Espresso Lane! The service was absolutely amazing—friendly, efficient, and professional. From start to finish, everything was handled perfectly, including the communication. Francis really go above and beyond to ensure customer satisfaction. I highly recommend Espresso Lane and will definitely be returning! Five stars!

Respuesta de Espresso Lane Ltd
Frank is amazing , fixed my espresso machine beautifully , very knowledgable man regarding coffee and coffee machine , excellent repair guy .
I trust him fully .

Respuesta de Espresso Lane Ltd
Espresso Lane - A Beacon of Exceptional Service
From the moment my Ascaso Steel Duo PID Espresso machine began to falter, Espresso Lane, and particularly Francis, provided a beacon of hope. Francis was absolutely brilliant throughout the entire repair process. His communication was exemplary, keeping me informed of the time scales and intricacies of the issues found with a level of detail that was both reassuring and enlightening.
The repair, which was expertly completed under warranty, not only restored my beloved machine to its former glory but also reflected the integrity and dedication of Espresso Lane. Francis, a true gentleman, went above and beyond by covering the return shipping costs, a gesture that speaks volumes of the company’s commitment to customer satisfaction.
In a world where the personal touch has become all too rare, Espresso Lane stands out as a paragon of customer care. Highly recommended!

Respuesta de Espresso Lane Ltd
We have a heavily-used 23 year-old Elektra Mi-Casa espresso machine that Francis Ferrari-Lane and team have serviced for us on 5 occasions. Francis clearly shares our passion to repair the machine and has sent it back to us in perfect condition every time. Great with email interactions and providing advice. Timely service and reasonable rates.

Respuesta de Espresso Lane Ltd
Excellent personal service from Francis. Great communications and updates. Goods dispatched extremely promptly. A pleasure to do business with.

Respuesta de Espresso Lane Ltd
Francis understands what a coffee machine owner needs. Straight forward good quality repair and service.

Respuesta de Espresso Lane Ltd
Service of a Savinelli Lever (otherwise known as Zacconi espresso baby) carried out to a high standard, Great communication in keeping me updated. Francis really knows these machines! Thank you.

Respuesta de Espresso Lane Ltd
I ordered the Ascaso espresso coffee machine. I later changed my mind to the Quick Mill Aquila. Francis replied to my email, even though it was during the holidays.
I have now received the machine, and, I am delighted.
Thank you, Ferrari-Lane.
Iain Fraser.

Respuesta de Espresso Lane Ltd
I bought an Ascaso Steel Duo PID from them. The service was perfect, the delivery was very fast and the machine was very well packaged. They even sent 1 Kg of coffee beans, which was a nice touch. I am loving the machine. Thanks for the great service!

Respuesta de Espresso Lane Ltd
I contacted Espresso lane with regard to the purchase of a Quick Mill coffee machine. I spoke to Francis who took me through the machines available and which would suite me as coffee drinker and not needing the regular use of a steam wand. After our chat I decided on the Quick mill Carola E61 PID and purchased a milk frother independently . It arrived safely packaged. It's a brilliant machine and I am extremely pleased with my choice. Thank you Francis

Respuesta de Espresso Lane Ltd
Recently sent my 13 yr old Elektra Semiautomatica to Francis as it was not pumping water through the coffee. Back now fixed and fully serviced, as good if not better than new with some delicious beans included. Highly recommended.

Respuesta de Espresso Lane Ltd
need a coffee machine see frank service is a 1 very helpful in all ways. great coffee also

Respuesta de Espresso Lane Ltd
We needed to change our troublesome coffee machine and looked to Frank to help us.
He could not have been more helpful and listened patiently to our needs. We are now enjoying the benefits of his expertise and recommend his company without reservation

Respuesta de Espresso Lane Ltd
Needed my Ascaso Steel Duo PID looked after - the steam wand didn't work anymore. Francis solved the problem and did it under warranty. Thank you!
By the way I highly recommend the Ascaso Steel Duo PID - for many years I had a "classic" dual boiler with Faema brew group type of coffee machine, but this machine does basically the same with more constant temperature (no over-heating), short heating time and not nearly as much energy consuption.

Respuesta de Espresso Lane Ltd
Recently purchased a new Ascoso Steel Duo PID espresso machine, Francis spent a good hour on a Friday afternoon talking me through the options some of which I hadn’t considered and then patiently dealt with further queries via email. Great service, great commas and a great machine, can’t really ask for more.

Respuesta de Espresso Lane Ltd
Francis serviced my aging Isomac zaffiro and has breathed life back into it: it’s now really doing the business again. He also serviced a troubled mazzer grinder and has it working perfectly again! Thanks so much!

Respuesta de Espresso Lane Ltd
La Pavoni Cellini
Fixed our machine…..it now works perfectly!
Thank you so much 😊

Respuesta de Espresso Lane Ltd
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.