Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Sadly poor quality soft steel in their steel restraints has in my opinion made their steel stocks unfit for purpose. I suggest they re-examine where they source their materials from. I’ve been a cus... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

As other reviewers have alluded to - appalling customer service. Placed a £600 order 4 days ago and paid a premium for express shipping. Still no indication given as to when any of the item... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Sadly with a hand crafted item, the packaging let it down. With a metal rod poking through the cardboard and various holes in the box, along with the leather item only protected by a very thin bit of... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The metal work and attention to detail is everything I would have hoped for with custom workmanship. Our 'hobby' needs more quality companies like 'Fetters'! 2 suggestions: design - the neck r... Ver más

Información sobre la empresa

  1. Tienda de juguetes eróticos

Información proporcionada por diversas fuentes externas

Founded in 1976, Fetters crafts quality BDSM products and accessories from our workshop and showroom in the heart of Warwick.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

231 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,7

Todas las opiniones

(231)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The greatest experince in muzzles I …

The greatest experince in muzzles I ever had very comfortable. Maybe possible to wear over night(s). No chance to escape. And if your master will Play with you: You can only look helplessly disperately.
To shake your head will gif you the Sound orating leather. Coming nearer and nearer to you. With locks jangling. Frustrating beautiful. Best muzzle I ever had.

22 de noviembre de 2017
Opinión espontánea
Valorada con 4 estrellas sobre 5

Expensive but worth it

OK - at the risk of stating the obvious, they're not going to compete on price with many of the more general online sex shops like Lovehoney - and nor are they going to give you a lot of the offers like free delivery. But they shouldn't be expected to: they produce very high quality, often custom made stuff the like of which you quite possibly won't see anywhere else and, quite reasonably, expect you to pay high prices for it. The item I ordered seems very well made and actually turned up quicker than I expected - actually, my only complaint is that it, or more precisely the note saying "we tried to deliver but you were out" turned up before the email telling me that they'd dispatched it. But that just necessitated a short walk to the post office. Other than that, very happy and I'm sure I'll use them again. That said, given the quality and uniqueness of their stuff, I'd probably still use them again even if they'd sent it three months late accompanied by death threats!

10 de noviembre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Product has not arrived after 9 days.

Product has not arrived and since 5 days ago no any update on mail service. According last info product was out international area in Madrid 2nd November.
Update:
Finally products arrived. Both look great and we hop to use them soon.

8 de noviembre de 2017
Opinión espontánea
Logotipo de Fetters

Respuesta de Fetters

Hi Jose,
Sorry to hear your item has been lost in the post. I'll make sure a member of our support team gets in touch shortly.

Warm regards,
Pete

Valorada con 5 estrellas sobre 5

5 stars

Great products, exacltly what I was looking for.

7 de noviembre de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shipped wrong item - not yet resolved

Order took a long time to deliver and the wrong product arrived. Now they are questioning whether I really got the wrong product???? Made me send them pictures so they can see what I am telling them is true.

20 de octubre de 2017
Opinión espontánea
Logotipo de Fetters

Respuesta de Fetters

Hi Frank,
Thanks for your comments. I've now looked into this for you. Our team were under the impression you weren't sure if you received the correct item or now. A request for a photo was simply to confirm for you. No offence was meant by this but I hope the issue is now resolved.

Warm regards,
Peter

Valorada con 5 estrellas sobre 5

Great communication

Great communication
Great product
Better to get tracked postage to know where it is tho

6 de octubre de 2017
Opinión espontánea
Valorada con 3 estrellas sobre 5

Poor Packaging leave leather scratched and scuffed

Sadly with a hand crafted item, the packaging let it down. With a metal rod poking through the cardboard and various holes in the box, along with the leather item only protected by a very thin bit of bubble wrap the obvious happened, leather with scratches... I am surprised that any production pride was then lost with the packaging.

27 de septiembre de 2017
Opinión espontánea
Logotipo de Fetters

Respuesta de Fetters

Hi Dave,
Thanks for your feedback. I'm very sorry to hear your items arrived unsuitably packaged. I'll speak to our team to see why this is and we'll do our best to ensure it doesn't happen again. We'll be in touch shortly via email.

Kind regards,
Pete

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más