Be careful. Read the fine print before taking on one of their loans. I needed money to get some orders out, but the loan cost me way too much: I was concerned about exit fees for paying the loan out a... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
James was phenomenal throughout this process, there wasn’t a moment where I didn’t feel like he had my back. He made everything as simple and easy as possible, made sure all my basis was covered so it... Ver más
La empresa ha respondido
When i suddenly could not work after becoming very ill Finance One worked with me where as I did not fall behind in payments by reducing payments for a time . I cannot stress enough how much suppo... Ver más
La empresa ha respondido
⭐⭐⭐⭐⭐ I couldn’t recommend Nathan enough! He was absolutely amazing to deal with throughout the whole process of getting finance for my new car. He made everything so easy, smooth and stress-free.... Ver más
La empresa ha respondido
Información sobre la empresa
- Institución financiera
- también en la categoría
- Compañía de financiación y préstamos para coches
- Servicio financiero no bancario
Escrito por la empresa
Finance One offers loans from $8000 with low rates and fast approvals. Our flexible terms of 3 to 7 years accommodate various needs, from cars to boats and more, ensuring accessible and efficient financing solutions for everyday Australians
Escrito por la empresa
Información de contacto
49 Darymple Road, 4814, Garbutt, Australia
- 1800346663
- enquiries@financeone.com.au
- financeone.com.au
4,0
Muy bueno
911 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 90% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Finance One
We appreciate your review Winand! We have passed your feedback on to our amazing team, who all strive to ensure your loan application is as supportive and stress-free as possible. Thank you for being a valued Finance One customer, if there's anything else we can assist you with, please feel free to contact us anytime.
Easy and to the point.
Nadia was incredibly helpful, and easy to talk to and got it all done in under basically 5 minutess!
19 de febrero de 2023
Respuesta de Finance One
Thank you so much for leaving such a lovely review Miranda. Nadia and the team were delighted to hear back from you! We are incredibly fortunate to have the expertise of Nadia and the dedication of our entire team. Who all work hard to ensure that the loan process is not only quick but also as easy and stress-free as possible for all our clients. Thank you for being a valued Finance One customer! If you need any further assistance, don't hesitate to reach out to us.
Really nice customer service agent…
Really nice customer service agent Nadia, and super quick in getting my statement to me. Nice phone experience too, no long holds or talking to someone that didn't understand, all round 5 stars, not one thing could have been improved :)
18 de febrero de 2023
Respuesta de Finance One
Melissa, your positive feedback has made our day! We appreciate you taking the time to share your wonderful experience with us. Your review will be shared with Nadia and the rest of our fantastic team who work hard to ensure your loan application process is as straightforward and supportive as possible. Thank you so much for being a valued Finance One customer! If there's anything else we can assist you with, please feel free to contact us anytime.
Nadia
Nadia, from Finance One not only immediately changed my monthly payments to weekly, she also, organised my last monthly one, perfectly, better than I could have asked
2 de febrero de 2023
Respuesta de Finance One
Thank you so much for your fantastic 5-star review Rodney! We have passed on your wonderful feedback to Nadia. We understand everyone's financial situation is unique, so our lending process prioritises flexibility - to ensure your loan is customised to accommodate your situation. Thank you for being a valued Finance One customer, we look forward to assisting you again.
The staff are so helpful
The staff are so helpful, polite and understanding, they actually want to help.
A lot of finance places the staff are quite rude and just want your money.
I'm so happy with the services finance one has to offer.
Thanks again Alana😊
Jo L
3 de febrero de 2023
Respuesta de Finance One
We are incredibly grateful that you took the time to leave us such a lovely review Jo! Alana and the team were delighted to hear back from you - we could not ask for better feedback. Empowering you and giving you the second chance you deserve is what we're all about! Thank you so much for being a valued Finance One customer! We'll always be here for you if you ever need any future assistance.
Amazing Service
Amazing service! Quick to get a loan and responds to all phone calls and emails almost instantly.
Great service. Will chose Finance One for my next personal loan.
26 de diciembre de 2022
Respuesta de Finance One
Hello Josh! Thank you for your 5 star review and for being a valued Finance One Customer!
Highly recommend these guys
Staff are friendly and knowledgeable and happy to help you.
2 de noviembre de 2022
Respuesta de Finance One
Hello! Thank you for your 5 star review and for being a valued Finance One Customer!
quick response time
quick response time, accommodating to my situation and always super friendly
8 de noviembre de 2022
Respuesta de Finance One
Hi Adam! Thank you for your 5 star review and for being a valued Finance One Customer! We are very happy to have been able to help! Please do not hesitate to contact us if you require any assistance!
Fees
Very disappointed that I will have to pay a ‘small’ admin fee of $595 to have my interest rate reduced.
5 de septiembre de 2022
Respuesta de Finance One
Thank you for taking the time to write a review. Contracts offered by Finance One are of fixed rate interest for the term of the loan, so in order for us to review your request, there is an administrative cost incurred. However, we do offer no early pay-out fees on our consumer loans. If you wish to discuss the matter further, you are welcome to contact us on 1800 346 663 or email us customercare@financeone.com.au.
Finance one has been nothing but…
Finance one has been nothing but helpful everytime I've called, short hold times and friendly staff. Highly recommend 👌
8 de septiembre de 2022
Respuesta de Finance One
Hi Larissa! Thank you for your 5 star review and for being a valued Finance One Customer! Please do not hesitate to contact us if you require any assistance!
I run a business and not having the…
I run a business and not having the time in my day to do much else I was happy with the team at finance for a sorting out what I needed with just a short call came a fast outcome, I will certainly use them again.
5 de septiembre de 2022
Respuesta de Finance One
Hello Jason! It is wonderful to hear you've had such a positive experience with Finance One. We try to make the application process as fast and stress-free as possible. Thank you so much for being a valued Finance One customer. It was a delight to assist you! The team looks forward to being of service to you the next time you need a second chance at finance!
The person on the phone was very polite…
The person on the phone was very polite helpful and understanding couldn’t be happier with the outcome
2 de septiembre de 2022
Respuesta de Finance One
Hi Jason! Thank you very much for taking the time to write us a review and for being a valued Finance One Customer! Please do not hesitate to contact us if you require any assistance!
TOP SHELF SERVICE
This team at finance one from the start have been over the top helpful and had me feeling comfortable about the whole situation.. very helpful.. very professional.. overall 10/10 thank you very much !!!
1 de septiembre de 2022
Respuesta de Finance One
Denis! Thank you for taking the time to write us a review and providing us with your feedback! We are so happy you've had such a positive experience with Finance One and our Customer Care team. Providing helpful support during the lending process is something we value providing to our customers! Thank you again from the Team at Finance One.
To the team of Finance One
To the team of Finance One
I Noel Cassidy
From 2016 until I had my heart attack in jun/July 2017
I Carrie a car loan from Finance One
Being a New Zealander I wasn't entitled to any center link Benefits
Which made my life very stressful
Unknown how to pay for me outstanding accounts
I was not answering calls from alot of accounts so they were ringing my wife then I heard my wife screaming at the phone
At that point I thought that I'd better answer the next call
Well it So happened too be Finance One
This is how the first call id received from them ( it as an lady she starting by saying- Good-morning Mr Cassidy
This is Finance One just contacting you to see how are you today?
I believed that I'd interrupted and said YES I NO that I owe you money! But me interruption was RUDE then calmly She replied Please Mr Cassidy Calm down and tell me what's happening?
So I did she'd mention nothing about me late payments she just said well Mr Cassidy ill look into your file and get back to you within two weeks)
She rang back as she said two weeks later I answered the call
Then she Goes Good-morning
Mr Cassidy
It's (I can't think of her name sry)
From Finance One
I hope your doing well with your health please do not stress about your car loan as I have reviewed it and put it on hold we will contact you with an update later on.
We here at Finance One wish you all the best and speedy recovery
For two yrs you Finance One carried me I can't thank you enough for being understanding and compassionate when dealing with me.
It Made me feel like a family member
Thank you very much
And Please if you would
I would like the business address to send Flowers a bottle of Wine plus a bottle of whiskey to SHOW me appreciation for your patience compassion and checking on my Well-Being cheers team Finance One NUMBER ONE IN MY BOOK!!
24 de agosto de 2022
Respuesta de Finance One
Hi Mr Cassidy, We are so pleased to hear you've had such a positive experience with the team at Finance One. We believe the team member who took care of your matter was our Melissa! She was over the moon to see receive your feedback and was very pleased to be of help! Thank you very much for taking the time to write us a review and for being a valued Finance One Customer! Please do not hesitate to contact us if you require any assistance!
Respuesta de Finance One
Thank you for your feedback and the 5-stars! The team looks forward to being of service to you the next time you need a second chance at finance
Amazing people and very helpful
11 de agosto de 2022
Respuesta de Finance One
Hey Brad! Thank you very much for being a valued Finance One Customer! we appreciate the time you've taken to provide your feedback! Please do not hesitate to contact us if you require any assistance!
Asked and received payout letter strait…
Asked and received payout letter strait away and the women was nice and easy to talk to and had a nice voice
8 de agosto de 2022
Respuesta de Finance One
Hi Luke, thank you for taking the time to write us a review! We are so happy you've had such a positive experience with Finance One and our Customer Care team. Providing helpful support during the lending process is something we value providing to our customers! Thank you again from the Team at Finance One.
Tracey was very helpful,
Tracey was very helpful,
understanding and easy to talk to has a clear passion for helping people.
a great asset to finance one.
thank you
8 de agosto de 2022
Respuesta de Finance One
Hello! Thank you so much for your feedback. We could not agree more, Tracey is a true gem and wonderful person, we are very lucky to have her a part of the Finance One family. Thank you again from the Team at Finance One.
The team at Finance one r so…
The team at Finance one r so understanding about day to day life they have helped me with so much thanks again
28 de julio de 2022
Respuesta de Finance One
Hey David! Thank you very much for being a valued Finance One Customer! Please do not hesitate to contact us if you require any assistance!
Thank you so much to Finance One
Thank you so much to Finance One, especially my main contact representative, Georgia. Exceptional prompt service, kept me up to date, my loan was approved and could not be happier. Truly a great company and awesome representatives. Thank you so much.
27 de julio de 2022
Opinión espontánea
Respuesta de Finance One
Thank you Annette for your wonderful review. Georgia was very pleased to see your feedback. Providing helpful support during the lending process is something we value providing to our customers! Thank you again from the Team at Finance One.Hi Harley! Thank you for the 5 star review! We are very pleased to be able to help you with securing your dream ride! Thank you so much for being a valued Finance One Customer! Please do not hesitate to contact us if you require any further assistance!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.