Be careful. Read the fine print before taking on one of their loans. I needed money to get some orders out, but the loan cost me way too much: I was concerned about exit fees for paying the loan out a... Ver más
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Consulta las opiniones de los clientes
James was phenomenal throughout this process, there wasn’t a moment where I didn’t feel like he had my back. He made everything as simple and easy as possible, made sure all my basis was covered so it... Ver más
La empresa ha respondido
When i suddenly could not work after becoming very ill Finance One worked with me where as I did not fall behind in payments by reducing payments for a time . I cannot stress enough how much suppo... Ver más
La empresa ha respondido
⭐⭐⭐⭐⭐ I couldn’t recommend Nathan enough! He was absolutely amazing to deal with throughout the whole process of getting finance for my new car. He made everything so easy, smooth and stress-free.... Ver más
La empresa ha respondido
Información sobre la empresa
- Institución financiera
- también en la categoría
- Compañía de financiación y préstamos para coches
- Servicio financiero no bancario
Escrito por la empresa
Finance One offers loans from $8000 with low rates and fast approvals. Our flexible terms of 3 to 7 years accommodate various needs, from cars to boats and more, ensuring accessible and efficient financing solutions for everyday Australians
Escrito por la empresa
Información de contacto
49 Darymple Road, 4814, Garbutt, Australia
- 1800346663
- enquiries@financeone.com.au
- financeone.com.au
4,0
Muy bueno
911 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 90% de las opiniones negativas
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Respuesta de Finance One
Hi Dimitrios! We appreciate the time you've taken to give us a 5-star review! At Finance One we strive to provide you with the finance you deserve without the stress and uncertainty that is often attached to the loan application process. We look forward to being of service to you the next time you need a second chance at finance!
Debbie from finance one was amazing…
Debbie from finance one was amazing very helpful for everything I needed would 100% recommended everyone to finance 1
6 de junio de 2022
Respuesta de Finance One
Thank you Tamika! We really appreciate the time you've taken to provide this feedback! Debbie was very pleased to see your review and was very happy to be of help! At Finance One we strive to provide you with the finance you deserve without the stress and uncertainty that is often attached to the loan application process.
This is the second time I have had to…
This is the second time I have had to re finance for repairs on my car and F1 have always accommodated me. Anissa was very good in helping me out took the lead and her communication was excellent
Thanks again for all your help
1 de junio de 2022
Opinión espontánea
Respuesta de Finance One
Thank you for taking the time to write use a review! Anissa and the team really appreciate the positive feedback! At Finance One we strive to provide you with the finance you deserved without the stress and uncertainity that is often attached to the loan application process. Harley thank you for being a valued Finance One customer! We look forward to being of service to you the next time you need a second chance at finance.
This is my second car loan with finance…
This is my second car loan with finance one ,nearly complete, this company make you feel at ease and will help you out of a spot ,every time I call the staff are so helpful and the rates are fair but you can adjust them to suit you ,I raised my payments to be within my budget and although I love you guys I cannot wait till that finalization letter arrives ,highly recommended thankyou to all of you
26 de mayo de 2022
Opinión espontánea
Respuesta de Finance One
Thank you for your review Peter!
The team were super chuffed to read your feedback. The team is devoted to making a postive impact on your loan application, striving to provide you with a supportive, comfortable and straightforward experience. Peter, thank you so much for being a valued Finance One customer. It was a delight to assist you! The team looks forward to being of service to you the next time you need a second chance at finance!
Going elsewhere
Generally the help and support I receive is pretty good, however there is one representative in particular who is rude and not one bit understanding
I will be sourcing a loan with another organisation to pay this loan out
Also……been paying a 25k loan for just over a year, asked for a payout figure, 29k, absolute joke
26 de mayo de 2022
Opinión espontánea
Respuesta de Finance One
Thanks for taking the time to write a review and for providing your feedback. We are always trying to improve our business and would love the opportunity to discuss your concerns further. You are welcome to contact us on 1800 346 663 or email us at customercare@financeone.com.au.
Thank you from the Team at Finance One
Out of Pocket over 1k stuffed around
Applied for a small loan for a vehicle very very slow not 48 hour approval weeks. Loan was approved repayment structure was chosen seller notified. Then all of a sudden loan declined off the table. As loan was approved I spent money registering insuring and so on. Now no contact no form of mediation so complaint lodged with AFCA.
17 de mayo de 2022
Opinión espontánea
SHOCKING DO NOT DEAL WITH
Absolute shocking company to deal with had my vehicle loan fully approved jumped through all the hoops I had to. At the last minute they decide to make my loan declined I lost my Deposit cost me nearly 1K thanks Finance one you are champs. I will be putting a case to AFCA and bad reviews all round.
21 de abril de 2022
Opinión espontánea
Respuesta de Finance One
Hi Jason,
We don't have sufficient details to locate you in our system however thanks for taking the time to write a review and for providing your feedback. We understand that some financial institutions are authorised to take deposits, however Finance One are not an authorised deposit-taking institution and therefore we do not have control over any deposits made by applicants to third parties. We respectfully suggest you contact the relevant third party, with whom you made your deposit to, directly regarding any concerns you have about your deposit.
We are always trying to improve our business and would love the opportunity to discuss your concerns, regarding our service and your dealings with Finance One, further if you would like to. Whether you are a past or existing applicant or customer of Finance One, you are welcome to contact us on 1800 346 663 or email us at customercare@financeone.com.au.
Thank you from the Team at Finance One
Professionals
Very good to deal with
Explained everything
Made the process easier
Highly recommend
29 de marzo de 2022
Opinión espontánea
Respuesta de Finance One
Thank you for giving us such a marvellous review and recommendation Tom! Your wonderful feedback has been shared with the team. We understand the road to finance is not always an easy one, so our dedicated team prioritises educating our clients on all aspects of the loan process, so your experience is as seamless and supportive as possible! Thank you for being a valued Finance One customer. We look forward to assisting you again.
Always polite and happy to help and…
Always polite and happy to help and very understanding a great team to deal with
25 de marzo de 2022
Respuesta de Finance One
Thank you for your lovely review! We have shared your thoughtful feedback with the team; they are thrilled to hear about your experience. We understand the road to finance is not an easy one, so each member of our dedicated team strives to ensure your loan application experience is as stress-free and supportive as possible. Thank you so much for being a valued Finance One customer, and we look forward to assisting you again.
Finance One were understanding
Finance One were understanding, negotiable and sympathetic towards my situation. Offering a solution to keep me supported during unforseen circumstances and keep me in my ideal Car. Great Service:-) thanks Finance 1.
24 de marzo de 2022
Respuesta de Finance One
Tullia! Thank you for giving us such a terrific review. We will be sharing your marvellous feedback with the team; we are thrilled to hear we could help finance your ideal car! We understand everyone's financial situation is unique, and unforeseen circumstances strike the best of us. So our lending process ensures your loan is customised to accommodate your situation. So you can get the finance you deserve and get back on the road! Thank you so much for being a valued Finance One customer.
Excellent customer service
15 de marzo de 2022
Respuesta de Finance One
Thank you so much for your feedback, Heath! We pride ourselves on delivering excellent service to all of our customers. We will be passing your thoughtful review onto them. Thank you for being a valued Finance One customer.
Callous and unethical
Unsympathetic, rude and callous. Worst company to deal with. I have paid my debt to you in full, but you destroyed my credit rating. Your customer service staff are disgusting to deal with.
10 de marzo de 2022
Opinión espontánea
Respuesta de Finance One
Hi Cathy, thank you for taking the time to write a review and for providing your feedback. Unfortunately, we were unable to identify you within our client database. If you would like to discuss this you are welcome to contact us on 1800 346 663 or feedback@financeone.com.au. Thank you - Finance One Team.
Great help and good interest rate And no fee for pay early
Good service and no fee to pay early.
Good Aussie company
10 de marzo de 2022
Absolutely outstanding friendly service…
Absolutely outstanding friendly service highly recommended 👌
25 de febrero de 2022
Respuesta de Finance One
Thank you for taking the time to leave us a 5-star review and giving us such an outstanding recommendation Brad! We couldn't ask for anything more. Your feedback has been passed on to the team. Thank you for being a valued Finance One customer.
Was very helpful and knowledgeable
18 de febrero de 2022
Respuesta de Finance One
Hi there, thank you for your 5-star review! We know that it is essential for our team not only to deliver on financing but also educate and assist our clients in all aspects. Thank you for being a valued Finance One customer.
i thoroughly recommend Finance One
i thoroughly recommend finance one to everyone as through my experience with this company, they are there to help in times of financial hardship which most of us experience from time to time and do understand the real world we live in to keep you from falling behind in payments. i would recommend my family and friends to Finance One.
15 de febrero de 2022
Respuesta de Finance One
We appreciate your review and recommendation Errol! Our team prides itself in making a difference to clients like yourself. We understand everyone's financial circumstances are unique and strive to get you the finance you deserve through our personal approach to lending. We'll be passing on your feedback to the team! We thank you for being a valued Finance One customer.
Great finance company
Great finance company, Gives the hard working self employed a go.
10 de febrero de 2022
Respuesta de Finance One
Hi there, thank you for your lovely review! We understand the road to finance is not an easy one, so we strive to provide the second chance at finance you deserve. We are absolutely delighted to hear that we could assist you. Thank you for being a valued Finance One customer.
Respuesta de Finance One
Thank you for your 5-star review! It's lovely to read your feedback - we'll be sure to pass on your comment to the team. A big thank you from us here at Finance One!
Anaya was very helpful in organising me…
Anaya was very helpful in organising me a new payment schedule for my loan. I am very appreciate of her help. Thank you again.
1 de febrero de 2022
Respuesta de Finance One
Hi Conner, thank you for taking the time to give us a 5-star review! We'll be sure to pass your comments onto the team. We are so glad that we could assist you and look forward to assisting you again in the future. Thank you for being a valued Finance One customer.
Great customer service
Great customer service, very friendly and helpful… everything was sorted within 10 minutes!!!!
24 de enero de 2022
Respuesta de Finance One
Hi there, thank you so much for your 5-star review! Our team works hard to ensure your application process is as quick and easy as possible. Thank you for your kind words, and we look forward to assisting you in the future.
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