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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Exceptional customer service from Tallulah, who went above and beyond sorting out Easter gifts for my sons after getting them Noel Gallagher Chiltern sunglasses for Christmas. Could not recommend enou... Ver más

Valorada con 5 estrellas sobre 5

My husband ordered 2 pairs of sunglasses. They arrived quickly by DHL but one pair were the wrong design. On calling Finlay to explain the error they immediately despatched the correct pair and we rec... Ver más

Valorada con 5 estrellas sobre 5

Wide selection of styles with cool, affordable ones, too - better than ones I get at a high end optician in the US. The glasses arrived in only 11 days here in the US. Aggie's advice on frames was s... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Shocking company with appalling customer service Sent me an offer to claim 25 per cent off any purchase Bought a case to go with a previous purchase of their sunglasses ( not that great either... Ver más

Información sobre la empresa

  1. Mayorista de gafas
  2. Centro oftalmológico
  3. Tienda de gafas de sol

Escrito por la empresa

FINLAY is an independent British eyewear brand founded by four friends in 2012. Based in London's iconic Soho neighbourhood, we have grown into a close collective of eyewear enthusiasts. From our framemakers in Italy through to our store teams in the UK, we share the same passion for eyewear and eyecare. Sunglasses and spectacles as individual as you.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

105 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Fantastic brand

From the design and quality of my sunglasses to the luxe packaging and efficient service everything about this brand is amazing! I love my sunglasses so much I have several pairs and often buy as a special gift for friends and family

3 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible experience

Incredible experience, site is easy to use and has lots of helpful info on what type of frames would suit my face shape.
Love the brand and love my pair of Archers.

3 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome product, great service, highly recommended

I was really impressed by the range and quality of the sunglasses I looked at in FINLAY’s Soho shop. I’d heard a lot about them and after being greeted and helped by one of the friendly staff there, I found a number of pairs that looked smart and fitted really well. It then became a case of which pair to buy! The glasses have lasted really well and I’ve had a number of compliments about them so will definitely be buying another pair for this summer! Definitely a great product from a cool company.

3 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service & amazing products!

Firstly the store is beautiful, which made the whole experience really enjoyable.
Super impressed with the helpful and lovely team, they were knowledgeable on styles that would suit me and colour options etc.
The in house optician was fantastic and checked my prescription before I made my purchase for new specs & sunnies.
The hardest part is deciding which styles to buy, they are all super chic, super cool and super affordable! Would highly recommend to anyone needing to update their prescription and specs wardrobe!

3 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

A real favourite of mine - truly premium products, service and shopping experience - love it!

I've been a fan of Finlay for years - and love everything about the brand, from the premium look and finish of the glasses, through to premium packaging and speedy delivery. Whenever i've visited online or in-store I've had a great shopping experience with both prescription glasses and sunglasses and I always find new frames that I have to add to my collection. Customer service is top notch online, and the team across stores and HQ are really helpful. Highly recommend the stores and online shopping experience.

3 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best in the business!

Came across this brand 7 years ago and haven’t bought another sunglasses or glasses brand since.

Incredible service and incredible team/story. Cannot speak highly enough of this brand and recommend them enough. Love these guys!

3 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love Finlay

I love Finlay, I have only worn their frames since 2013 and have never had a bad pair.

3 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Dream Team delivers AGAIN

The team always goes above and beyond to make sure you have the best service possible. They are responsive, thorough and truly care about their customers. The glasses are also unparalleled for their quality, so stylish and so well made. Can't get enough!

11 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent and superb customer service…

Excellent and superb customer service from Gordon at Finlay Soho. He fixed the frames on my sunglasss and made me feel at ease. He was very kind, polite and patient. I cannot thank him enough. He helped me out when the head office had unfortunately not been responding to my emails, thank goodness I got through to the store and managed to speak to Gordon.

6 de julio de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best Customer Service

I've has a pair of Finlay's pretty much since they started. They're great, a real quality product that you can't help but love. The one time my Finlay's break, probably from excessive wearing I ask if the company can fix it and they have. No qualms within an hour I go from devastation to pure joy. I can't rate them highly enough and I wish more companies could have such a personal touch.

27 de julio de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love my Finlay's

I love my Finlay's! This is my 2nd pair and I can't fault them.
I love that they are made of wood as every pair is unique. They are super trendy too-my new pair are the Beaumont Walnut and I just love the design.
Honestly, I would have one of each pair if I could. I am so looking forward to the new collection, Finlay&Co are definitely ones to keep an eye on!
Customer service is great too, the Finlay team know how to look after their customers.

7 de abril de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect new sunnies!

I now own several pairs of Finlay & Co. sunglasses purely because they are unique, light, comfortable and of course they look great! Good convo starter for sure.

Can't wait to get my hands on the styles from the new range :)

1 de abril de 2015
Opinión espontánea

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