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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Finlock removals were fantastic from start to finish. Harvey was a pleasure to deal with and gave us a excellent quote. No hard sell just asked me a few questions and I had the quote in less t... Ver más

Valorada con 5 estrellas sobre 5

Two installers arrived promptly and set up their easy-deck system. Worked tirelessly to remove old guttering,board the fronts and replace all guttering and downpipes with UPVC. All debris placed in Hi... Ver más

Valorada con 5 estrellas sobre 5

This is my first time of using FinLock Removals. The workers who came to my property were polite and professional. The job was carried out swiftly and the tidying up was incredible. I wouldn't hesi... Ver más

Valorada con 5 estrellas sobre 5

We had 3 quotes and we chose Finlock Removals because although they were the more expensive company they seemed to know what they were talking about and gave us full confidence in their work. The... Ver más

Información sobre la empresa

  1. Servicio de restauración de daños producidos por inundaciones

Escrito por la empresa

Replacement Specialists Finlock removals are your go-to company for any concrete gutter issues you are facing, we are nationwide, friendly, knowledgeable, and most importantly – qualified to help you. Best of all, it couldn’t be easier to contact us.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

70 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 50% de las opiniones negativas

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4,6

Todas las opiniones

(70)

23 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Mixed Experience

The removal job itself was of a very high standard but we had some unexpected issues that were ultimately resolved. Make sure you get a date for the waste to be removed otherwise it will be there weeks!

10 de noviembre de 2025
Opinión espontánea
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Respuesta de Finlock Removals

Hi Amanda, Glad to hear you're happy with the work.
The waste disposal is handled by HIPPO Waste Management as you know. Their policy is 3-5 working days so apologies if that took a bit longer in your case. overall they're the best option out there but that's not to say they don't run into the occasional delay or problematic collection.

Valorada con 5 estrellas sobre 5

Great Customer Service

We had the guttering replaced by these guys recently, great from start to finish.
They held my hand throughout the whole experience, the work was done quickly and to a great standard and all waste and scaffolding was gone in a few days.
Can’t fault them at all

3 de septiembre de 2025
Opinión espontánea
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Respuesta de Finlock Removals

Hi Brian
Glad you're happy with everything

Valorada con 1 estrellas sobre 5

Extremely poor customer service

Exactly three weeks ago today 20th/08 i had replacement gutters installed by this company , as did my neighbours, the following day .The 2 guys that did the work were amazing and their work cannot be faulted. Sadly the company's customer service, after payment was made, does not warrant a glowing report . The rubbish accumulated from the work is still sitting on the front of our properties,in huge biffa bags . Phone calls, unanswered and messages left are just ignored ,and on the 2 occasions i have spoken to someone ,i have been fobbed off with lame excuses and empty promises . I have held back form giving this bad review in the hope that someone would have the good grace to resolve this matter and the good manners to contact me . Now i have a feeling i shall be taking advice on breach of contract

20 de agosto de 2025
Opinión espontánea
Logotipo de Finlock Removals

Respuesta de Finlock Removals

Hi Kathleen
Hippo attempted collection twice during the period you mentioned but the cars left there were blocking the collection.
this was explained quite clearly to you over the phone when we spoke, not sure where the missed communications were there.
we had the bags collected shortly after you returned home from your holiday and could move your car, we paid extra for this.
hopefully you're enjoying your now dry home

Valorada con 1 estrellas sobre 5

Beware

To start with everything was great. Felt sorry for the two guys doing the work as it started raining hard while they were working. They left and all was fine.
Then it poured down the day later. We had rain pouring through the window frame inside our bedroom.
Called them and was told they would get someone out. Didn't turn up and was told they went to the wrong address. Was told then that someone would come out on the Saturday but no one showed.
They don't return calls or just don't answer the phone or e-mails or they just fob you off.
We had rain coming in all weekend ruining our wallpaper.
Tried to call again on the Monday . No reply.
On the next Tuesday they turn up at 7.45 . They did not contact us to let us know they were coming.
The whole episode was very stressful for myself and my husband who had to go to the doctors because of it.
We have lots of photos.
Would not recommend them to anyone.
No customer service or compassion at all.
Very unprofessional.

27 de agosto de 2025
Opinión espontánea
Logotipo de Finlock Removals

Respuesta de Finlock Removals

4 days from the complaint being raised to having a team fix the issue, not quite as quick as usual in fairness, but still not quite 1 star service

Valorada con 5 estrellas sobre 5

Used finlock for a removal and new…

Used finlock for a removal and new guttering installed. Great company! Helpful throughout the process answering all questions needed. Process was effortless and did a fantastic job would definitely recommend

2 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Finlock we're very efficient and once…

Finlock we're very efficient and once speaking with gentlemen from sales team we arranged a price for the removal of old concrete guttering and replaced with new chosen guttering which was installed on time and very swift. Installers were polite and all rubbish left over was removed as agreed shortly after work was complete.

Very happy with entire service and would definitely recommend.

17 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic company

Fantastic company, repaired failed guttering and cleared up all in a day, completed the work using Easy Deck which meant no scaffolding, even though we had a conservatory. Very happy with the result and left the place clean and tidy. Special mention for the communication with the team on the phones as they were very helpful and understanding of my nan's living situation which caused delays to the work.

3 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

It is a year on now since job done!

It is a year on now since we had Finlock to do our concert guttering modification and I must say it is one of the best things we done to the house. It not only stopped all the damp problems it also made the house look nice and lots of people in the village commented on that. In fact after my house was done at least four other homes had it done too.
Great job, solved the damp problems, great price, work done very well and in good time. A well organised team.

5 de abril de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Got the job done.

Finlock were professional, and did what they had committed to do in a timely manner. The workers on site were no trouble (although the scaffolders (local I expect) were pretty rough). The work was completed as expected, and the new gutters look good. We would have liked leaf covers for the open pipes facing upwards, but apparently there isn't a demand for these, and they're not included. We bought our own for a few quid. Overall, pretty pleased.

2 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Finlock removals was brilliant

Finlock removals was brilliant. The staff member I spoke to on the phone (forget his name) was really friendly, taking the time to explain to me what needed to be done and what services could be offered to me, especially since it was my first time having my gutters done in the uk. The pricing was fair and transparent, and the tradesmen were professional and efficient. A few months have passed now and my guttering is holding up well - could not be more pleased! Thank you!

20 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service from start to finish…

Excellent service from start to finish completely transformed the look of our bungalow. Workmen brilliant clean polite and professional
Have recommended to several locals who commented on the look only solution to gutter leaks completely cleared our damp issues
Thanks

9 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recommend to anyone

Communication was great. Price came under any of the local companies. Improved the look of the house. Always getting compliments on the guttering and people admiring the quality of the job.

26 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Concrete gutter

Fantastic job by this company, the lads did amazing job of removing old concrete gutters and replacing with new upvc, stopped damp in back bedroom makes house look much better, cleaned all the mess up,
Would recommend this company

30 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding

Finlock did an incredible job of removing our 1950s in wall concrete guttering and replacing it with new guttering. Job was well managed and very tidy. The site was left immaculate. Very happy.

20 de septiembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

The removal of the failed concrete…

The removal of the failed concrete gutter system was completed to a good standard and the property looks a lot better with the new gutters, Finlock removals were easy the deal with and scheduled the work very quickly.
Removal of all waste was carried out and the house left tidy.

28 de agosto de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

The quality and speed of the gutter…

The quality and speed of the gutter replacement was impressive and caused very little disruption. Have had the gutters on now for some six months and am happy to say that an internal issue with damp has been resolved with no other problems occurring.

28 de octubre de 2024
Opinión espontánea

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