From the first contact, the team remained professional, transparent and supportive. The staff handled themselves calmly even when at times their iD-Pal system failed. They managed to get me a deal wit... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I had a really positive experience getting help with the finance for my car\. The whole process was made simple and straightforward, and I was kept informed throughout\. Everything was explained cle... Ver más
La empresa ha respondido
Fast,efficient service which was all dealt with on the same day. Hassle free application. Customer service and communication on telephone was first class. Polite and explained anything or any question... Ver más
La empresa ha respondido
Bobby was extremely helpful and proactive over the phone in resolving an issue that had caused me to be waiting at motorpoint for 5 hours. I am very grateful to her.
La empresa ha respondido
Información sobre la empresa
- Bróker financiero
- también en la categoría
- Compañía de financiación y préstamos para coches
- Institución financiera
Escrito por la empresa
Finset, a trusted, transparent and ethical financial partner. At Finset, we do things differently. We don't believe car finance should be a complicated process and we pride ourselves on being transparent. That's why we at Finset are partnering with what we believe to be the industry's most trusted lenders to bring the best possible deals and outcomes for our partners. At Finset we believe every customer is unique and we work to find you the best deals from our panel of lenders. We are partnered with dealerships all over the country to enable you to find and finance your dream car.
Información de contacto
64 - 66 Burgundy Court, CM2 6JY, Chelmsford, Reino Unido
- +44 (0) 1245 967 999
- hello@finset.co.uk
- finset.co.uk
4,9
Excelente
1 mil opiniones
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Respuesta de Finset Ltd
Thank you for your review! We're glad to hear you were happy with the service and our quick response. Your feedback is greatly appreciated.
Kind regards,
The Finset Team
Respuesta de Finset Ltd
Thank you for sharing your feedback! It's great to know that everything went smoothly for you. We appreciate you choosing Finset.
Kind regards,
The Finset Team
Excellent service
Friendly and helpful staff every step of the way.Making sure I was happy and understand everything. Can recommend enough
25 de agosto de 2026
Respuesta de Finset Ltd
Thank you for your wonderful review! We're so pleased to hear that our team was friendly and helpful throughout the process and made sure everything was clearly explained. We really appreciate your recommendation and feedback!
Kind regards,
The Finset Team
Staff was great and helpful on phone…
Staff was great and helpful on phone and helped me
29 de agosto de 2026
Respuesta de Finset Ltd
Thank you for your kind review! We're pleased to hear that you found our team helpful. We really appreciate your feedback.
Kind regards,
The Finset Team
Respuesta de Finset Ltd
Thank you for your kind review! We're pleased to hear that you were happy with the service provided.
Kind regards,
The Finset Team
Easy, fast & Simple!
Easy, fast, simple and constant communication in regards to whole process start to finish.
29 de agosto de 2026
Respuesta de Finset Ltd
Thank you for your great review! We're delighted to hear that you found the process easy and straightforward.
Kind regards,
The Finset Team
Respuesta de Finset Ltd
Thank you for your fantastic review! We're delighted to hear that you found us easy to deal with and received a first-class service. We really appreciate your feedback!
Kind regards,
The Finset Team
Respuesta de Finset Ltd
Thank you for your lovely review! We're pleased to hear that you found the process easy and that our team was friendly.
Kind regards,
The Finset Team
Patient and considerate…
It was excellent service.They were extremely helpful throughout.
26 de agosto de 2026
Respuesta de Finset Ltd
Thank you for your lovely review! We’re so pleased to hear that you had such a positive experience with our team. We really appreciate you sharing your feedback with us.
Kind regards,
The Finset Team
Good communication from start to…
Good communication from start to finish. Very efficient and helpful staff. The whole process was stress free.
25 de agosto de 2026
Respuesta de Finset Ltd
Thank you for taking the time to leave us a review! We really appreciate your kind feedback and are delighted to hear that you found the process stress-free.
Kind regards,
The Finset Team
Amazing service from people who…
Amazing service from people who actually listened no pressure or rush answered all questions honestly
23 de agosto de 2026
Respuesta de Finset Ltd
Thank you for your wonderful review! We really appreciate you sharing your experience and are so pleased to hear that you were happy with the service provided. Your feedback means a lot to our team.
Kind regards,
The Finset Team
Good customer service and ever ready to…
Good customer service and ever ready to listen and address my concerns. I do appreciate the patience
18 de agosto de 2026
Respuesta de Finset Ltd
Thank you for taking the time to leave us a review! We really appreciate your kind feedback and are delighted to hear that you were happy with our customer service and the support provided throughout the process.
Kind regards,
The Finset Team
Poor service
Finance approved but a poor service. Different answers and instructions from different employees.
20 de agosto de 2026
Respuesta de Finset Ltd
Thank you for taking the time to speak to me today. We are never happy when we receive a review that is anything other than 5 stars and we are always keen to find out what more we could have done and what we can do to improve. I was really pleased to hear that you found the team here friendly and efficient with a particular mention to Bobbie. I've made sure she is aware! I am also somewhat relieved to hear that the frustrations were not necessarily with the actual service provided by Finset, but the constraints that we operate in as a Broker. We are reliant on being passed information from our partners in a timely manner and in your case, that timely manner extended. It didn't help that the situation we found ourselves in was very unusual and we tried everything we could to expedite things but our hands were tied. We will take onboard everything you mentioned and look into the process we follow with some of our partners to see if we can change the information we provide and the timescales associated with it. Again, I would like to thank you for taking my call and walking me through the parts of the process that warranted a 2 star review. Kindest regards, Jo and the Team
Respuesta de Finset Ltd
Thank you for taking the time to leave us a review. Kind regards, The Finset Team
Amazing staff kept intouch with me from…
Amazing staff kept intouch with me from start to finish and explained everything that what was needed to be completed and how to to it which was a great help.
22 de agosto de 2026
Respuesta de Finset Ltd
Thank you for taking the time to leave us a review. I am glad you felt you were kept informed throughout the application. Kind regards, The Finset Team
Staff were brilliant
Staff were brilliant - really informative and the process was quick from applying to being accepted.
21 de agosto de 2026
Respuesta de Finset Ltd
Thank you for leaving us a review. I am glad you found the process quick and that you were kept informed throughout. Kind regards, The Finset Team
Finset Finance were absolutely…
Finset Finance were absolutely fantastic and deserve a full 5 stars. Their service was professional, helpful and efficient throughout the whole process, and I couldn’t fault them. Unfortunately, the same cannot be said for the dealer I purchased the car from — based on my experience, their customer service was extremely poor and not even worthy of a single star.
21 de agosto de 2026
Respuesta de Finset Ltd
Thank you for taking the time to leave us such a good review. I am sorry to hear you were disappointed with the service provided by the dealer. Kind regards, The Finset Team
Respuesta de Finset Ltd
Thank you for taking the time to leave us a review, we really appreciate it. Kind regards The Finset Team
Respuesta de Finset Ltd
Thank you for taking the time to leave us a review! We really appreciate your feedback and are pleased to hear that you found our team helpful.
Kind regards,
The Finset Team
Awesome 👍👌
Everything went smoothly all sorted very quickly keep up the great work thank you 😊
19 de agosto de 2026
Respuesta de Finset Ltd
Thank you for your fantastic review! We really appreciate your kind feedback and are delighted to hear that everything went smoothly. We look forward to helping you again in the future!
Kind regards,
The Finset Team
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