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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been shopping at Firefly since the opening. Heck, I have been book shopping in KTown for 40+ years and will alway miss the prior stores. However, the level of customer service I have received a... Ver más

Valorada con 5 estrellas sobre 5

While shopping with Firefly bookstore I inadvertently added a book that I already owned. After the sale was complete and I realized the mistake I wrote telling them what happened. They cancelled t... Ver más

Valorada con 5 estrellas sobre 5

Excellent books, excellent service, and I wish I lived in Pennsylvania again and could join the cooperative community by bringing my own books here. Most of all, the embrace of the so-called "banned b... Ver más

Valorada con 5 estrellas sobre 5

Firefly is every book lover’s dream come true. They carry both new and used books. The books they highlight are thoughtful and intelligent reads. I drive an hour to shop here so I can support an exc... Ver más

Información sobre la empresa

  1. Librería
  2. Tienda de juegos
  3. Tienda de regalos
  4. Tienda de libros atípicos
  5. Tienda de libros usados

Información proporcionada por diversas fuentes externas

Located in downtown Kutztown since 2012, Firefly Bookstore is an independently-owned and operated new and used bookstore. Re-located in a bigger store in 2017, we now have almost 3000 square feet of space for over 50,000 items. We carry a great selection of titles including large sections of children's books, general fiction, sci-fi, mystery and thrillers, religion & metaphysics, cooking, history and biography. We have a selection of antiquarian titles and fine bindings. We also carry board games and puzzles (both new and used), toys, buttons, magnets, small gifts, note cards and each year, a large selection of calendars. We offer free gift wrapping, customer requests and special orders. We buy and trade books whenever the store is open. We have regular events all year long, including author signings and book releases, events for younger children and family game nights.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

376 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great books, great service

I’m so happy to have discovered this bookstore! I was looking for a very specific printing of a book and customer service was phenomenal. It was so nice to be able to be in contact with a real person so quickly. The prices on all the books are more than fair and I am looking forward to continuing to support this bookstore.

8 de julio de 2025
Valorada con 5 estrellas sobre 5

I usually find the book I am looking…

I usually find the book I am looking for on the website since I now live at a distance from Kutztown and it is hard to come in person. Mailed book comes in a day or two! I have been recommending Firefly to members of my book club who live in the Reading area as an alternative to B&N!

23 de mayo de 2025
Valorada con 5 estrellas sobre 5

A great independent bookseller

I found this local bookstore online with a thorough description of the condition of the used book. I ordered from them and mentioned that the next time I'm out their way, I'm looking forward to stopping in. They added a handwritten note to my order. It's so nice to see such care and attention to detail.

20 de febrero de 2025
Valorada con 1 estrellas sobre 5

You sold us a product that you didn’t…

You sold us a product that you didn’t have

18 de enero de 2025
Logotipo de Firefly Bookstore

Respuesta de Firefly Bookstore

Thank you for your review. We do apologise for not being able to sell you the item you ordered. As you can imagine, as a retail store, we can sell out of a product and the site might not be updated right away. As we handle over 60,000 items on our store, and hundreds of sales in a day both in the store and on the several sites we sell products on, it is possible to run out of items. You should have received a full refund from us. If this has not happen, please contact us at orders@fireflybookstore.com so we can address it quickly.

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