Firestormcards Opiniones 

1175
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Good experience. Ordered a board game (at a late hour) and it was shipped the next day. Received in perfect condition. No experience with aftersales.

Valorada con 5 estrellas sobre 5

Great service! Very quick delivery, good communication, games well packaged, and competitively priced. Can’t ask for more!

Valorada con 5 estrellas sobre 5

Jimmy at Firestorm smashes it yet again.. had "The Lord of the Rings: Fate of the Fellowship" on a stock alert for months aftwr playing at UKGE.. Ordered on Thursday, arrived over the weekend.... Ver más

Valorada con 5 estrellas sobre 5

Ordered online for collection, was kept informed of order progress throughout and collected the same day. Have been very pleased with the goods. Pricing was competitive, will definitely be perchas... Ver más

Información sobre la empresa

  1. Tienda de juegos

Información proporcionada por diversas fuentes externas

Basingstoke's Table Top Gaming Centre. Large selection of Board Games, Trading Card Games ( Magic, Weiss Schwarz, Yu Gi Oh) And Warcraft Merch.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 16% de las opiniones negativas

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4,6

Todas las opiniones

(1175)

138 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Overall a positive experience

While there was a few days delay in terms of the dispatching of my order, I was impressed by the communication from Jimmy about the status of my order. The goods arrived safely and were well packaged. I would happily use FSC again.

25 de febrero de 2026
Valorada con 1 estrellas sobre 5

Significant Price Change Without Clear Explanation

I recently attempted to purchase One Piece Card Game EB-03 from Firestorm Cards. During a phone call, I was quoted £250 per box, which was already above expected retail pricing. However, when I visited the store shortly afterwards, the price had increased to £300 per box.

When I questioned the £50 difference, I was told it was due to limited allocation. This was confusing, as multiple sealed cases were visibly present in store at the time. I also asked for clarification regarding sourcing and allocation but did not receive a clear answer.

I understand supply and demand can affect pricing, but such a significant and sudden increase, especially when stock appears available, left me disappointed. Transparency and consistency are important, particularly for Official Play Stores supporting local communities.

Unfortunately, this experience has made me hesitant to purchase from them again.

23 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great price

Great price, super fast delivery and great packaging! Will definitely be using again.

19 de febrero de 2026
Valorada con 5 estrellas sobre 5

10/10 experience

Excellent experience. All items as described at brilliant prices. Fast delivery. Great communication. Will definitely us again.

29 de enero de 2026
Valorada con 5 estrellas sobre 5

10/10- Exceptional Experience

Communication was exceptional- I received a personal email confirming my order minutes after I submitted it.
I then (before the end of the same day) received a personal email confirming that my package had been posted.
I then received my package the following day.

Customer service, communication, price and product quality all 10/10. Thank you Jimmy for your communication and support.

9 de enero de 2026
Valorada con 2 estrellas sobre 5

Verify your own goods. Product not as described.

I recently purchased an item from this company at a convention, and unfortunately, my experience was extremely disappointing. The product I received was either not as described or arrived damaged, which was a huge letdown, especially as a dedicated collector. The sealed product had a tear when bought was not informed. I had high expectations, but instead I was left feeling frustrated, angry, and deeply dissatisfied with my purchase. I urge fellow collectors to exercise caution when dealing with this company, as my experience has been nothing short of upsetting.
[updated rating] asked for further information when the item was bought at a convention to prevent legitimate review

27 de octubre de 2025
Opinión espontánea
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Respuesta de Firestormcards

We’re sorry to hear you’re dissatisfied with your purchase. This item was bought in person at a convention and was available to be inspected prior to purchase. As we’re unable to verify an item’s condition once it has left our table, we always advise customers—particularly collectors—to check condition before completing an in-person sale.

If you believe there’s been a genuine issue, you’re welcome to contact us directly with clear details of the item and the event where it was purchased so we can review the matter.

Valorada con 5 estrellas sobre 5

Fantastic Experience

Fantastic service from a top class company. Goods arrived quickly and were perfect. I had a query re how my bank labelled the transaction and Jimmy replied almost immediately to my email, despite it being days from Christmas and their busiest time. Fabulous firm and highly recommended.

15 de diciembre de 2025
Opinión espontánea

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