Fantastic purchase experience, I found what I needed. It was actually the cheapest I could find on the internet, including EBay and it came within 48 Hrs I have made two orders so far, will use agai... Ver más
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Consulta las opiniones de los clientes
Good experience. Ordered a board game (at a late hour) and it was shipped the next day. Received in perfect condition. No experience with aftersales.
Jimmy at Firestorm smashes it yet again.. had "The Lord of the Rings: Fate of the Fellowship" on a stock alert for months aftwr playing at UKGE.. Ordered on Thursday, arrived over the weekend.... Ver más
I managed to find a game expansion that was out of stock in almost all other retailers and firestorm cards provided excellent 24 hour shipping. All in all, I’m incredibly impressed! Will buy from them... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Basingstoke's Table Top Gaming Centre. Large selection of Board Games, Trading Card Games ( Magic, Weiss Schwarz, Yu Gi Oh) And Warcraft Merch.
Información de contacto
Bell Road, RG24 8FB, Basingstoke, Reino Unido
- firestormcards.co.uk
4,6
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 16% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Just ordered Aldarra
Just ordered Aldarra, no issues, delivered when stated, Jimmy very helpful.
1 de septiembre de 2025
Good service
7 de agosto de 2025
Scamers!
The wrong order was sent. They asked me to return the item (which I did), but they haven’t sent the original order and are not responding to emails either.
Scam shop!"
1 de agosto de 2025
Respuesta de Firestormcards
We’re very sorry to hear that you feel you have been scammed. Your return was collected on Thursday, and delivery was attempted on Monday. Unfortunately, we were not open that day as it took us 13 hours to reach the office due to a breakdown on the M4.
Your replacement will be shipped as soon as your return arrives, which we expect today. We appreciate your patience and understanding.
Excellent service
Items dispatched quickly, arrived quickly and as per order. Very happy with purchase and service.
8 de agosto de 2025
Excellent delivery experience
Excellent packaging and in time delivery to Belgium.
4 de agosto de 2025
very well packed and fast delivery
very well packed and fast delivery, coupled with great communication as to status of my order, thank you all at FSG
6 de agosto de 2025
Trustworthy card seller
Item was as described, packaged well, sent quickly and priced decently well too. I'd never heard of firestorm cards before but now would definitely use them again and recommend them
4 de agosto de 2025
Amazing service
Amazing service, fantastic price and speedy delivery - kept informed every step of the way.
4 de agosto de 2025
Serialised card
pulled a serialised thirteenth doctor from a booster box from firestorm, so they picked a good box for me!
1 de agosto de 2025
Jimmy at Firestorm smashes it yet again...
Jimmy at Firestorm smashes it yet again.. had "The Lord of the Rings: Fate of the Fellowship" on a stock alert for months aftwr playing at UKGE..
Ordered on Thursday, arrived over the weekend.. order confirmation, picking confirmation and postage confirmation provides total satisfaction throughout.
Another easy purchase..
Five Stars is a rare thing for me..
1 de agosto de 2025
Refused to provide return.
As per title, refused to provide refund for returned damaged item. Had to get PayPal to intervene.
4 de agosto de 2025
Opinión espontánea
Respuesta de Firestormcards
We're always happy to help and resolve any issues promptly, but we also expect a fair level of patience and understanding in return.
Your parcel was received back with us on Friday, and before we had a working day to process it, you had already escalated things with a PayPal claim. It’s disappointing when customers expect instant results yet take their own time when returning items.
We treat all our customers with respect and aim to provide good service, but it's difficult when we're not afforded the same courtesy. A bit of mutual consideration goes a long way.
Good prompt service
30 de julio de 2025
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