Avoid this company - Poor management
I had a deeply disappointing experience with First Active 365 and would not recommend them to anyone seeking professional treatment or support.
This morning at 08:46am, I received an unexpected phone call from Reiss Roberts (a manager at the agency) after leaving a Google review. He began the conversation aggressively, saying:
"I don’t think you are compliant or ever have been."
I explained that I had previously worked with First Active in Worcester without issue. He dismissed this, cut me off mid-conversation, and proceeded to ask in a confrontational tone:
"OK, what’s the problem?!"
The call was hostile from the start. Reiss was argumentative, dismissive, and admitted he hadn’t even read my full review before calling. When I questioned why he was speaking to me in such a rude and unprofessional way, he gave a brief apology—but immediately continued in the same aggressive manner, repeatedly asking:
"What’s the problem?"
There was no clarity provided moving forward. I felt belittled and upset by the tone and conduct of someone in a managerial role.
If this is the level of professionalism displayed by a manager, it raises serious concerns about how the agency treats its staff and candidates overall.
Based on this experience, I will never work with this agency again. I strongly advise others to think twice before engaging with First Active 365.
16 de junio de 2025
Opinión espontánea