JoAnn Jones is amazing. She has a great relationship with all of her staff & drivers. 100% would love to have her in-site for all my events! Also with the coronavirus pandemic taking over, her and h... Ver más
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Consulta las opiniones de los clientes
The driver was early, courteous and an excellent driver! The bus was clean.
Good driver, Safe transport. Expensive. 20 minute bus ride cost more than food and games for 35 at venue taken to.
buses were clean, the drivers are professional and courteous.
La empresa ha respondido
Información sobre la empresa
Sobre First Charter Bus Rental - Duval County (gsa 4)
Escrito por la empresa
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Información de contacto
5703 Commonwealth Avenue, 32254, Jacksonville, FL, Estados Unidos
- 800-774-3135
3,5
Medio
7 opiniones
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TPC Sawgrass Transportation
JoAnn Jones is amazing. She has a great relationship with all of her staff & drivers. 100% would love to have her in-site for all my events!
Also with the coronavirus pandemic taking over, her and her staff have been very accommodating with keeping the buses very clean! Highly recommend !
11 de marzo de 2020
Opinión espontánea
Excellent Srevice
The driver was early, courteous and an excellent driver!
The bus was clean.
10 de febrero de 2020
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
You did not send the handicap bus we reserved causing a huge issue.
The bus was not a handicap bus that we had confirmed, reserved and paid for and is shown on our contract, receipt and quote. We have two students that are in a wheelchair. Since we did not have time to wait on another bus, we had to scramble to find other arrangements for those 2 students. I asked at that time if an adjustment would be made on our charges due to this very large mistake (parents were VERY angry) and was told there would be a credit. I have called and not heard back from First Student. We have another field trip next Friday and have booked First Student. If I have not heard from First Student by tomorrow, I will not be utilizing First Student ever again.We are a special needs school and absolutely must have this bus to transport our students. On a positive note, the driver was wonderful, kind, and did a great job.
27 de enero de 2020
Opinión espontánea
Respuesta de First Charter Bus Rental - Duval County (gsa 4)
I'm sorry you had this experience and I assure you that this is not typical. My name is Tammy and I run the Charter Center in the Eastern United States. Will you please reach out to me? I would like to understand more so I can take corrective action and work to make your situation right.
Thanks,
Tammy Ward
Charter Center Manager
Tammy.Ward@firstgroup.com
732-280-4927
The bus driver Charlie was a 5 star.
The bus driver Charlie was a 5 star.
The reservation experience was the 3 star as our pickup from Jacksonville airport was an hour late. I had to call to have the bus dispatched incurring long distance charges. 28 people were left waiting.
14 de enero de 2020
Opinión espontánea
Respuesta de First Charter Bus Rental - Duval County (gsa 4)
I apologize for your experience and assure you this is not typical. We pride ourselves on our drivers. My name is Tammy and I run the Charter Center responsible for the Eastern US. Will you please call me at 732-280-4927 or email me at tammy.ward@firstgroup.com? I want to understand more about your experience so I can take any necessary corrective action, and work to make your situation right. Thanks, Tammy
Good driver
Good driver, Safe transport. Expensive. 20 minute bus ride cost more than food and games for 35 at venue taken to.
23 de diciembre de 2019
Opinión espontánea
No Show
Our bus was supposed to arrive at 6:45am, so my girls could get to their cheer competition. We had to transport all of the girls ourselves, and the bus didn’t come until after 8am.
28 de octubre de 2019
Opinión espontánea
Respuesta de First Charter Bus Rental - Duval County (gsa 4)
I'm sorry you had this experience and I assure you that this is not typical. My name is Tammy and I run the Charter Center in the Eastern United States. Will you please reach out to me? I would like to understand more so I can take corrective action and work to make your situation right.
Thanks,
Tammy Ward
Charter Center Manager
Tammy.Ward@firstgroup.com
732-280-4927
buses were clean
buses were clean, the drivers are professional and courteous.
28 de octubre de 2019
Opinión espontánea
Respuesta de First Charter Bus Rental - Duval County (gsa 4)
Thanks for letting us know and for trusting First Student Charter!
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