What a FANTASTIC experience!!!!! Our driver, Brendan, was delightful and took exceptionally good care of our group. The bus was clean, orderly, and arrived on time. I rented the bus to transport my team to a holiday experience - kept it all a secret, including that we were taking a school bus to a venue other than where I told them to meet!! When Brendan and the bus pulled up they were all wide eyed with smiles and it was so fun to do a throw back to the old school bus days! Sales and dispatch were both easy to work with and responsive. I will definitely take advantage of using First Student in Tacoma again!!!

Everything was perfect. Safe & on time. As advertised, no surprises...Excellent service.

Great service and you can't beat their prices! We used a bus to transport ~50 people for a wedding reception.

We had a wonderful time and Pam was an excellent driver! I will recommend you to others.
Thank you!

Everything went according to plan! It was so much fun!

I would like to say thank you to the driver. He was so patient and calm even though we were noisy on the bus. You seems like an experienced driver and he drove so smoothly on the road and he got us to where we wanted to go.

On time. Guests where impressed with how professional and how fun the driver was

Thank you!

We really enjoyed our rental. The bus driver was friendly and accommodating and the van was nice. Thank you for a wonderful time.

The buses were early, they were safe and the drivers were very pleasant. The company was so helpful and great with me planning our grad night trip so last minute. I invited the drivers in for food and water, and they were very appreciative. I would use this company again!!! Thank you for helping us have a successful 2021 senior grad night! Could not have done this without transportation!

We had a great time. The driver was very friendly and the bus was clean.

Great job and super friendly bus driver

thank you so much for your professionalism and ease, convenience of arranging for this outing.

Our driver was very nice and professional.

This was our school's first charter with First Student.

Booking was very easy, though the initial plans for multiple trips were complicated. Everyone in that customer service center was helpful, especially Luke and then later the lead dispatcher Jenean. The price was fair, and the polices on cancellation, etc. were clear and well-explained.

The driver Alexandra was right on time and both friendly and professional. The bus was in great shape. The trip involved a ferry and an excursion up into the Cascades. The group returned exactly on time.

Excellent first experience over all yesterday. We have another group out today with a different driver named Mike, and it's off to an equally good start. Based on what we've seen, our school would be very likely to contact First Student and its Tacoma depot for future charters.

The process was very easy and the bus driver was great!

Got our group safely where we needed to go.

I had reserved a bus for 30 preschoolers to arrive at 9:00 & take us to a field trip that was scheduled at 10:00 (plenty of time).
I called at 8:50 to confirm that it was coming & was told it had left the facility at 8:15 & should be there soon.
I was called at 9:10 to say that the driver had never showed & the bus would be arriving late. The bus arrived around 9:45. Luckily the field trip appointment was able to still accommodate us even though we were an hour late.

great trip! on time, very helpful driver.

everything went smoothly

Our diver, Joe, was super! He kept us informed, was timely, professional and very customer service oriented. He was exactly where he said he would be and beautifully navigated Seattle downtown traffic. A great experience!

The driver was timely and we felt safe with him driving on the snowy roads.