Banner for Firstpoint Logistics

Firstpoint Logistics Opiniones 

335
TrustScore: 5 sobre 5

5,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Chris, Duncan, Liz, Dan and Patsy have done fantastic work for me since their inception. I've never been let down by them on any occasion, which in an industry like theirs says an awful lot. I'll... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We use Firspoint Logistics for both local and international shipments and I can't fault them in any way. Dan and the team treat every job with professionalism and high priority. Dan has been amazing,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Professional logistics company. I usually deal with Dan who is always happy to help and look for best shipping option for me. He always ensure everything is sorted before goods are collected. Help... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What a fantastic service from first point logistics. This company have enabled us to effectively maintain and run our business efficiently by carrying out every logistic service we have needed. We fin... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de despacho de mercadería
  2. Servicio de business-to-business
  3. Servicio de mensajería y reparto
  4. Servicio de mensajería
  5. Servicio de logística
  6. Compañía naviera

Sobre Firstpoint Logistics

Escrito por la empresa

Firstpoint Logistics: Learn why businesses that choose us, stay with us

Choosing a logistics provider is easy. Finding one you can rely on long term is much harder.

At Firstpoint Logistics, we build partnerships that last. Businesses choose us for our expertise, service and technology, but they stay because we consistently deliver reliability, transparency and control across their supply chain.

We provide a complete logistics solution across road, air and sea freight, supported by our carefully developed network of service partners and our proprietary logistics platform, Onepoint. This allows us to manage every shipment with precision while giving our customers full visibility of their deliveries.

Logistics powered by our own technology

Modern logistics demands more than simply moving freight from A to B. Businesses need real-time information, proactive communication and complete confidence in their supply chain.

That is why we have developed our own technology platform, Onepoint.

Through Onepoint, customers benefit from real-time tracking, live ETAs, instant proof of delivery and proactive shipment notifications. Combined with advanced geo-fence tracking, this provides complete visibility of freight movements and allows businesses to make faster, better-informed decisions.

Technology provides the transparency. Our operations team ensures everything runs smoothly behind the scenes.

Built around service and expertise

Technology is only part of the solution. Logistics still relies on experienced people who understand the detail.

Our team combines decades of industry experience with a proactive service approach. Customers have direct access to logistics experts who understand their industry, their requirements and the importance of delivering on time.

Support is available 24 hours a day from real people who are focused on solving problems before they become issues.

Why businesses stay with Firstpoint

  • One dedicated logistics partner for all delivery requirements
  • Real-time tracking, live ETAs and instant proof of delivery
  • Complete visibility through the Onepoint logistics platform
  • Access to a partner fleet of more than 80,000 vehicles
  • 24/7 support from experienced logistics specialists
  • BIFA-trained experts who understand complex logistics requirements
  • Proactive communication and reliable delivery performance

Our vision

Our vision is to shape the future of logistics through a smarter delivery network that combines innovative technology with experienced logistics professionals.

By bringing together powerful technology, a trusted partner network and a highly experienced team, we help businesses move goods around the world with confidence.

And that is why businesses that choose Firstpoint stay with us.


Información de contacto

Firstpoint Logistics

Request a quote – you'll hear from us in as little as 15 minutes

5,0

Excelente

TrustScore: 5 sobre 5

335 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

5,0

Todas las opiniones

(335)

27 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Smooth and supportive freight from UK to China

We went with Firstpoint as our freight forwarding agents for moving a shipment of goods from China to the UK. Throughout the process Joel and the team have been incredibly supportive and the entire shipment was smooth from start to finish, arriving earlier than expected and clearing customs promptly.

I could not recommend Firstpoint more highly and will definitely be using them again for the same situation.

23 de julio de 2023
Logotipo de Firstpoint Logistics

Respuesta de Firstpoint Logistics

Hi Mark, Thank you for your glowing review, we are glad you were pleased with our service, i will especially pass your thanks onto Joel. We hope to work with you more in the future.

Valorada con 5 estrellas sobre 5

The team is absolutely superb

The team is absolutely superb, quick to respond and provides best solution to all our needs & requirements.
Not only their professionalism and high standards of customer service, but also the gentle touch of "it feels like home", when needing extra support at the very last min that is always so much appreciated by all of our team.

18 de julio de 2023
Logotipo de Firstpoint Logistics

Respuesta de Firstpoint Logistics

Thank you Ernesta for such a lovely review, all the team here love working with you and are so pleased you are happy with the service we provide.

Valorada con 5 estrellas sobre 5

Highly Recommended

Firstpoint Logistics were a huge support for our big event. We had a logistical challenge of collecting some flight cases from London and they stepped in. They were so efficient in getting back to us and organising the collection. At every stage we were kept up to date on when the cases were collected and in transit. They made are collection so smooth and we would absolutely use them again. We highly recommend using Firstpoint Logistics.

7 de julio de 2023
Opinión espontánea
Logotipo de Firstpoint Logistics

Respuesta de Firstpoint Logistics

Thank you Gemma, we really appreciate the feedback.

Valorada con 5 estrellas sobre 5

Go to courier service every time! 10/10

Firstpoint logistics are an excellent delivery service and always our go to.
Drivers are always very experienced and helpful! Especially working at temporary festivals and events where deliveries can be slightly crazy, drivers are always great with communicating and navigating to the right place and liaising with all parties.
They can also schedule deliveries very last minute which is always incredibly helpful in an ever changing industry. Operations team are super helpful and understanding.
Really could not ask for a better delivery service, 10/10!

11 de julio de 2023
Opinión espontánea
Logotipo de Firstpoint Logistics

Respuesta de Firstpoint Logistics

Thank you Louis for such a lovely review, we pride ourselves on providing the best service to our customers and pleased to hear you are happy.

Valorada con 5 estrellas sobre 5

Parts needed urgent…

Duncan and his team provided an urgent commercial parts pick and drop off at short notice, the whole service was done in a very quick manner, the driver securely stowed and protected everything in the van and delivered on time over 200 miles away in a day. All with flawless communication, service and care.

26 de junio de 2023
Opinión espontánea
Logotipo de Firstpoint Logistics

Respuesta de Firstpoint Logistics

Thank you Joanne, we are very pleased you were happy with oour service and would be great to work together more in the future.

Valorada con 5 estrellas sobre 5

Firstpoint are brilliant!

Firstpoint are brilliant. Provide great customer service and timely deliveries.

28 de junio de 2023
Opinión espontánea
Logotipo de Firstpoint Logistics

Respuesta de Firstpoint Logistics

Thank you Harry, we here at Firstpoint love working with you all :)

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, prompt and quick collection and speed and efficiency of delivery was second to none..will definitely be using FirstPoint logistics again

22 de junio de 2023
Opinión espontánea
Logotipo de Firstpoint Logistics

Respuesta de Firstpoint Logistics

Thanks Nick, the team look forward to working with you again in the future.

Valorada con 5 estrellas sobre 5

I use this courier company through my…

I use this courier company through my firm and they are efficient, friendly, professional and secure. Would highly recommend for any type of courier need - UK, international. Amanda, Sienna, Joel and Andy are great!

8 de junio de 2023
Opinión espontánea
Logotipo de Firstpoint Logistics

Respuesta de Firstpoint Logistics

Thanks Holly! I will let the team know what a fantastic job they are doing and to keep up the good work.

Valorada con 5 estrellas sobre 5

Fantastic Company

Fantastic company to deal with. Amanda, Andy, Joel & Sienna are always very helpful

17 de mayo de 2023
Opinión espontánea
Logotipo de Firstpoint Logistics

Respuesta de Firstpoint Logistics

Thanks Jess, the team here all love working with you.

Valorada con 5 estrellas sobre 5

Massive thank you to Joel and the team

Massive thank you to Joel and the team! They are always there to get me out of trouble with their astounding service.

27 de abril de 2023
Opinión espontánea
Logotipo de Firstpoint Logistics

Respuesta de Firstpoint Logistics

Thanks Joe, the team appreciate your positive feedback.

Valorada con 5 estrellas sobre 5

I've been using Firstpoint for a number…

I've been using Firstpoint for a number of years now. Always professional, helpful and will go out of their way to ensure the job is done to a great standard.

27 de abril de 2023
Opinión espontánea
Logotipo de Firstpoint Logistics

Respuesta de Firstpoint Logistics

Thanks Matt, all the guys here love working with. We strive to give you the best service.

Valorada con 5 estrellas sobre 5

What a fantastic service from first…

What a fantastic service from first point logistics. This company have enabled us to effectively maintain and run our business efficiently by carrying out every logistic service we have needed. We find Andy is excellent to deal with and nothing is ever a problem for him. Sienna is also very helpful in assisting us . All in all we are very happy with First point logistics.

23 de abril de 2023
Opinión espontánea
Logotipo de Firstpoint Logistics

Respuesta de Firstpoint Logistics

Thanks Danny, It is a pleasure to work with you, Andy and Sienna will be pleased that their customer service skills are much appreciated.

Valorada con 5 estrellas sobre 5

An amazing Company to work with

An amazing Company to work with. We work with Dan closely on all our Transport requirements and the Customer Service is always extremely good.

27 de abril de 2023
Opinión espontánea
Logotipo de Firstpoint Logistics

Respuesta de Firstpoint Logistics

Thanks Lucy, always good to hear our customers our happy with our service.

Valorada con 5 estrellas sobre 5

Excellent Service!

Very efficient. Great communication. Extremely helpful! Best courier company I’ve ever used!

24 de marzo de 2023
Logotipo de Firstpoint Logistics

Respuesta de Firstpoint Logistics

Thanks Geoff for your review, we are always happy to help.

Valorada con 5 estrellas sobre 5

Outstanding

Very helpful, friendly and efficient. I am a domestic user without an account. They listened to what I wanted, told me how they could help, then did what they said.

15 de marzo de 2023
Logotipo de Firstpoint Logistics

Respuesta de Firstpoint Logistics

Thanks Gerald for a glowing review, you know where we are if you require our services again.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más