Firstsave Opiniones 

118
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Efficient company but unfortunately their savings interest rates are presently quite poor when compared to comparable banks. At the moment their 1 year fixed bond is more than half a percent less than... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Opened a fixed term account with FirstSave yesterday. Yes security questions were a bit lengthy but nothing arduous. Received e-mail with all the necessary passwords and account details within the ho... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have had various accounts with this bank for about a decade. Never any issues. Setting up an account is easy. Creating answers to security questions is simple and straightforward. The answer you pro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been a First save client and regular investor for some years and continually benefit from loyalty saver rates every time I renew my investment. The renewal process is simple and seamless. W... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios bancarios
  2. Servicios financieros alternativos
  3. Institución financiera

Escrito por la empresa

Welcome to FirstSave. We offer you a range of competitive online savings accounts: Easy Access, Notice or Fixed Rate Bonds. FirstSave products are provided by FirstBank UK London. Registered under company number 4459383.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

118 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(118)

69 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

unable to transfer balance to new…

unable to transfer balance to new account , came home from holiday account had matured , money put into 1 percent account ,tried to move total balance to new account ,would not allow ,so withdrew and invested elsewhere

25 de mayo de 2025
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Respuesta de Firstsave

We appreciate you sharing your experience. We regret you had trouble transferring your balance after your account matured and that the process didn't meet your expectations. Please get in touch with our customer services team so we can support, customerservice@firstsave.co.uk

Valorada con 5 estrellas sobre 5

Easy to set up

30 de abril de 2025
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Respuesta de Firstsave

We're glad you found it easy to set up! Thanks for your feedback; it's greatly appreciated by our team.

Valorada con 5 estrellas sobre 5

Good service

Ease of opening account.

4 de junio de 2025
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Respuesta de Firstsave

We're happy to hear that opening an account was easy! Thank you for your feedback; we appreciate it.

Valorada con 5 estrellas sobre 5

Sound Investment

Great interest rates on offer and online account management is a piece of cake.

4 de junio de 2025
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Respuesta de Firstsave

We're happy to hear that you find our interest rates appealing and that you appreciate the ease of using our online account management system. Thank you for your feedback!!

Valorada con 5 estrellas sobre 5

Online site is clear and easy to use.

Online site is clear and easy to use.
Good interest rates and products.

23 de mayo de 2025
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Respuesta de Firstsave

We're happy to hear that our online site is clear and easy to use, and that you are satisfied with our interest rates and products. Thank you!!

Valorada con 5 estrellas sobre 5

Shout out to Zoe from First Save

Spoke to a real person immediately after choosing from the short menu options (which did not suggest a dozen online alternatives) and was helped most efficiently and effectively by Zoe. Been with FirstSave for years and see no need to go elsewhere. Always preferential rates for existing customers.

15 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Efficient.

Good rate of interest. Money transferred on time.

4 de mayo de 2025
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Respuesta de Firstsave

We're happy to hear that you had a positive experience with our rates and timely transfers. Thanks for your feedback Karen

Valorada con 4 estrellas sobre 5

Everything went well

Everything went well. Which is all I ask

4 de mayo de 2025
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Respuesta de Firstsave

We're glad everything went well for you. Thanks for your feedback!

Valorada con 5 estrellas sobre 5

Your application form is much easier…

Your application form is much easier now thank you and we like the straight forward account.

2 de mayo de 2025
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Respuesta de Firstsave

We're happy to hear that our application form is easier to use and that you appreciate our straightforward account. Thank you for your positive feedback!

Valorada con 5 estrellas sobre 5

Fantastic team

The team I spoke to are fantastic. Really knowledgeable and helpful. Helped me logon when I got stuck. Brilliant work

7 de abril de 2025
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Respuesta de Firstsave

We're happy to hear that our team's knowledge and support helped you log on. We appreciate your brilliant feedback!

Valorada con 5 estrellas sobre 5

Been with first save for a long time

Been with first save for a long time, good service, good rates .

22 de abril de 2025
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Respuesta de Firstsave

We appreciate your long-term trust in our services Rajul. We're happy to hear you've had a positive experience with our service and rates. Thank you!

Valorada con 1 estrellas sobre 5

Website is like a 3 year old designed…

Website is like a 3 year old designed it. Awful login experience, totally outdated interface, no sign of historical actions that have been taken. Atrocious.

25 de abril de 2025
Opinión espontánea
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Respuesta de Firstsave

We appreciate you taking the time to share your feedback. We understand you're not satisfied with the website's design. Watch this space as we work to improve our user experience.

Valorada con 5 estrellas sobre 5

Great saving rates. Very easy site to navigate and when I…

Very easy site to navigate and when I phoned to ask a question very helpful and pleasant staff. Interest rate offered was best on line too!

15 de abril de 2025
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Respuesta de Firstsave

We're happy to hear that our site was easy to navigate Anne and our staff helpful. We appreciate you mentioning the interest rate offered. Thanks for your positive feedback!

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