Kensington Square 13, Saint James House, W8 5HD London, England, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very quick to get an appointment in the middle of the night. Dr Dudek was fantastic and was thorough in questioning, supporting me to examine my cat to give her more information. The advice and plan g... Ver más

Valorada con 1 estrellas sobre 5

Don't get me wrong, the vet was fine, so if this is a free service for you, use it! If you're looking to save on full price vet costs, this ends up being even more. As now we are paying the FV fee an... Ver más

Valorada con 1 estrellas sobre 5

Horrifically unreliable app. Part of my ManyPets policy. Trying to log in to make an out of hours vet appointment to be constantly told that it can’t find my policy details, so I’m trying to reset and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First time using The FirstVet app found it easy to set up we had an appointment within 30 minutes and the Vet called on time. The video call was excellent we was given great advice and our minds set a... Ver más


Información sobre la empresa

  1. Veterinario/a

Escrito por la empresa

No need to rush off to the local vet – meet up with us online instead. You will get help and treatment and if you need it, a referral to the nearest veterinarian. Download the FirstVet app today to get started.


Información de contacto

  • Kensington Square 13, Saint James House, W8 5HD, London, England, Reino Unido

  • +44 0333 303 4730

4,0

Muy bueno

TrustScore: 4 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 57% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

First time service user. Highly recommend.

This was my first time using this service, with our 9 week old pup. My appointment was within 20 mins of requesting it, and the video call let the vet see my pup and make his assessment. I felt so much more reassured after the call.

11 de noviembre de 2020
Valorada con 5 estrellas sobre 5

This was my first consultation with FirstVet

This was my first consultation with FirstVet and I was very impressed. It was a very user-friendly process, I could easily provide photographs and could also reverse the camera on the video call so the vet could see my dog. The report that was emailed to me afterwards is valuable as sometimes it’s easy to forget everything discussed in a consultation. Having this service available 24/7 is infinitely reassuring and I recommend it to every pet owner.

11 de noviembre de 2020
Valorada con 5 estrellas sobre 5

Highly recmended

Friendly, knowledgeable and reassuring. Great service. Its typiçal pets get ill out of normal working hours.so this is a great bonus to our pet insurance. Recommend highly.

11 de noviembre de 2020
Valorada con 5 estrellas sobre 5

Hugely Valuable Service- saved me £££s

I have used First Vet a few times since my insurance started to provide the calls for free. They are wonderful, especially when you’re in a panicked ‘fur baby’ state and want answers ASAP. It also saved me a few times from making a trip to the Late night emergency vet.

All the vets I have spoke to are caring, considerate and take their time understanding your pets problems! I have recommended the service to several people I know.

11 de noviembre de 2020
Valorada con 5 estrellas sobre 5

Excellent service

This was my first call to First Vet. I cannot believe how easy and efficient it was. As a first time dog owner it’s reassuring to have this service.

11 de noviembre de 2020
Valorada con 5 estrellas sobre 5

Very easy system to use

Very easy system to use! Great advise and the email after telling us everything that has been recommended is really helpful! Will definitely use again!

11 de noviembre de 2020
Valorada con 4 estrellas sobre 5

My dog was diagnosed with probable gastroenteritis

My dog was diagnosed with probable gastroenteritis. The vet was very helpful.
It’s very reassuring to have access 24/7 to a vet for certain things.

Great here is the notes emailed to me afterwards
treatment / recommendation:

Diarrhea

Current status
mm pink and moist, no pain on abdominal palp, Turgor skin normal, no panting
Woody is well in himself, a bit quite on the consultation, but reacting when called, hasn't been vomiting, no blood in stool, lack of appetite today but eating treats, drinking but not as much
a rescue dog, had his flea and worming treatment in a kennel but not with the new owners. in a new home for 2 months now,no recent change in food

Differential diagnoses
gastroenteritis - virus / parasites / dietary indiscretion / other

Recommendation
What we talked about today:
Woody might have a gastroenteritis - an inflammation of the gastrointestinal tract. This can be caused by infectious (e.g. virus, parasites ) or non- infectious triggers (e.g. food, stress).

What you should do now:
+ feed Woody with bland diet only for the next 6-7 days, this includes boiled chicken and rice or white fish and potatoes
+ divide his meals into 6-8 small portions during the day feeding him little and often
+ you can also add Probiotics, e.g. Purina fortiflora or Prokolin paste for 5 days (you can get them online or at your vets, some pet shops sell them as well)
+ If he does not drink you can add Royal Hydration Support or Oralade
+ I would recommend getting him flea and worming treatment as it can also prevent many other problems

Things you should look out for:
+ blood in stool
+ vomiting
+ lethargy
+ lack of appetite
If you notice anything listed above please visit your vet for further investigation. If Woody doesn't improve within the next few days please book an appointment with your vet as he might need some additional treatment to help his recovery.

Thank you for making an appointment with FirstVet today. I hope you found the consultation helpful. If you have any further concerns in the future I hope you will be happy to use FirstVet again.

I wish you and Woody the best luck!

10 de noviembre de 2020
Valorada con 5 estrellas sobre 5

Excellent support

Excellent support, quick appointment and great advice to put us at ease, even talked us through a physical check of the dog while the vet watched and told us what to check for
Superb

10 de noviembre de 2020
Valorada con 5 estrellas sobre 5

A really super service!

It was just so reassuring to be able to get a speedy appointment (45 mins after I made the call) and to be able to speak to such a friendly vet who was able to put my mind at rest.

A really super service! And followed up with a written summary too.

10 de noviembre de 2020

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más