It was simple to obtain insurance. Clear guidelines explained so i could make an informed decision on the best cover.
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Consulta las opiniones de los clientes
Bought scooter insurance as advertised via lifestle magazine from motability. I insured a lowish cost machine and the prices stated, other than that for the basic cover, at c+25%, were much higher... Ver más
La empresa ha respondido
Chris.was extremely pleasant and very helpful. He put up with a 76 year old wh o did not know exactly what he wanted and kept provaracating. How annoying!!! I will follow up when the chair arrives.... Ver más
La empresa ha respondido
Charlie had clear speech, very reassuring friendly manner. He made sure I understood everything as we went along. He was extremely patient. Information was very full. I could not fault any aspect... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Fish Insurance
Escrito por la empresa
Fish insurance - Providing specialist insurance in the UK for 50 years.
Offering a range of specialist products to protect people within the disability, mobility and care sectors.
Comprehensive Care Insurance
From as little as £67 a year, we offer Liability insurance for Carers and Personal Assistants as well as policies for those who employ carers or PA’s to assist them in living in their own home.
Whether you are an employed or self-employed carer, an employer of carers or PA’s or receive direct payments, Fish can provide the right insurance for you.
Market Leading Adapted Vehicle Insurance
Specialist cover, available online or over the phone.
Insurance specifically designed to provide cover for wheelchair accessible vehicles (WAV’s), adapted cars, disabled drivers and Blue Badge holders.
Our specialist cover has been tailored to ensure your vehicle and any adaptations are covered, as well as including specialised breakdown recovery and access to a suitable courtesy car if required, all within one premium, which can be paid monthly or annually.
Great Value Mobility Scooter Cover
Insure your mobility scooter from just £38 per year. Covering you for accidental damage, third-party liability, and theft, as well as benefits you might not expect, like personal accident and worldwide cover. 24/7 breakdown recovery is also available on our Extra level of cover.
Mobility Equipment Insurance
We also provide specialist cover for mobility and disability equipment, including Prosthetics & Orthotics, Manual and Powered Wheelchairs, plus in-home products such as Walking Aids, Rise and Recline Chairs, Baths, Hoists and Stairlifts. All available via our dedicated UK contact centre.
Información de contacto
First Floor, Citygate, Longridge Road, Preston, Lancashire, PR2 5BQ, Preston, Reino Unido
- 0333 331 3900
- admin@fishinsurance.co.uk
- fishinsurance.co.uk
4,7
Excelente
4 mil opiniones
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It was so easy to get a quote online…
It was so easy to get a quote online very satisfied with service rece6
13 de agosto de 2026
Respuesta de Fish Insurance
Hi Christine,
Thank you for taking the time to leave such a lovely review, we are glad to hear that you found our website easy and were happy with the service!
The Fish Social Team
Friendly Team - online is the only option given!
We did not receive the renewal letter renewal and the email reminder went into our junk.
To renew online you need to confirm you have had a written renewal notice but 'contact our friendly team'.
When I called, the person on the phone was very direct and accusingly said I had been sent the letter. I said I didn't not dispute it had been sent, I was confirming I had not received it. She then went onto give an elongated explanation of how their mail is handled. That is not of interest, I just wanted to renew my daughter's policy. I was then resent the email and the only option was to renew online. Pretty tiresome.
10 de agosto de 2026
Opinión espontánea
Respuesta de Fish Insurance
Good Afternoon Lorna,
We are sorry to hear about the experience you had with our team when trying to renew the policy for your daughter, this is not the level of service we aim to provide to our customers.
We contacted you yesterday, and have confirmed that the policy is now in place. We have also passed this onto the manager of the handler that you spoke to originally so they can provide feedback.
Best Wishes,
The Fish Social Team
I have always used Fish
I have always used Fish. They are professional and always there for you .
3 de agosto de 2026
Respuesta de Fish Insurance
Hi Irene,
We are grateful for you continuing to insure with us. It's great to hear that you find our team professional, and we will continue to be on hand to help!
Best Wishes,
The Fish Social Team
Took a lot longer on the website than…
Took a lot longer on the website than previous years to get a quote. This may be for good reasons however? I would still choose them.
8 de agosto de 2026
Respuesta de Fish Insurance
Hi Jay,
Thanks for taking the time to leave a review and for choosing to stay with us - we really do appreciate your loyalty.
We’re sorry to hear it took longer on the website than in previous years. Some of the extra questions are there to make sure we have the right information to protect you properly, but we know it can feel like more effort.
Your feedback is really helpful and we’ll use it as we continue to review and improve the online journey.
Best wishes,
The Fish Insurance Social Team
Respuesta de Fish Insurance
Good morning, thank you for choosing Fish and for taking the time to leave us such a positive review. We are really glad to hear things were quick and easy for you.
The Fish Social Team
Easy to apply and receive
Easy to apply and receive powered wheelchair insurance and at a very reasonable cost for the basic cover
7 de agosto de 2026
Respuesta de Fish Insurance
Good morning, thank you for choosing Fish and for taking the time to leave us such a positive review. We are really glad to hear that it was easy for you to get the right cover, at the right price.
The Fish Social Team
Easy to set up the online insurance…
Easy to set up the online insurance policy. Website is informative and as a result I feel I have selected the right company to insure with
6 de agosto de 2026
Respuesta de Fish Insurance
Good morning, thank you for choosing Fish and for taking the time to leave us such a positive review. We are really glad to hear our website was easy to navigate.
The Fish Social Team
Respuesta de Fish Insurance
Good morning, thank you for choosing Fish and for taking the time to leave us such a positive review.
The Fish Social Team
Really easy to sort out
Really easy to sort out on line clear information. Reasonable price very pleased with product
4 de agosto de 2026
Respuesta de Fish Insurance
Good morning, thank you for choosing Fish and for taking the time to leave us such a positive review. We are really glad to hear things were clear and easy for you.
The Fish Social Team
Helpful
Helpful, patient & efficient when spoke on phone. Straight forward to set up my new policy.
5 de agosto de 2026
Respuesta de Fish Insurance
Good morning, thank you for taking the time to leave us a review. We are so pleased to hear that we were helpful, patient and efficient for you, we really pride ourselves on delivering a great service.
The Fish Social Team
So simple to fill in
So simple to fill in . I was not aware that i needed insurance but now i am covered .thank you
5 de agosto de 2026
Respuesta de Fish Insurance
Good morning, thank you for choosing Fish and for taking the time to leave us such a positive review. We are really pleased to know that we have been able to provide the right cover for you.
The Fish Social Team
Very easy to fill in
4 de agosto de 2026
Respuesta de Fish Insurance
Good morning, thank you for choosing Fish and for taking the time to leave us such a positive review. We are really glad to hear things were easy for you.
The Fish Social Team
Respuesta de Fish Insurance
Good morning, thank you for choosing Fish and for taking the time to leave us such a positive review. We are really glad to hear things were quick and easy for you.
The Fish Social Team
Respuesta de Fish Insurance
Hi Catherine,
Thank you for leaving a 5* review! We’re really pleased to hear you found our website easy and straightforward to use.
Best wishes,
The Fish Social Team
Simple website, easy to navigate
I found the questions easy to navigate. They were all pertinent to the quote. I felt I was being treated like a person
31 de julio de 2026
Respuesta de Fish Insurance
Hi Diana,
Thank you for leaving a review! We’re really pleased to hear you found our website simple to use and the questions easy and relevant, and that you felt treated as a person.
Best wishes,
The Fish Social Team
Still waiting for a refund...
Still waiting for a refund after cancelling my husband's Scooter policy in April, called the 3 times to chase to be assured that a cheque will be sent, still nothing!
Guess it's time to get in the phone to be told the same thing again, I'll be making a complaint soon.
30 de julio de 2026
Opinión espontánea
Respuesta de Fish Insurance
Good Morning,
We apologise that you have not yet received your refund. We are keen to get this sorted as soon as possible, so have requested some more information to allow us to investigate further for you.
Best Wishes,
The Fish Social Team
Very easy to take out mobility insurance
Very easy to take out the mobility scooter insurance. All done on line. Not complex at all. Of course - the proof will be if i ever make a claim.
30 de julio de 2026
Respuesta de Fish Insurance
Hi Yvonne,
Thank you for leaving a 5* review! We're glad to hear that you found our online process easy. We hope you won't ever need to make a claim, but our team will on hand to help if you do!
Best Wishes,
The Fish Social Team
Respuesta de Fish Insurance
Hi,
Thank you so much for taking the time to leave such a lovely review! We are glad that you are pleased with out service.
Best Wishes,
The Fish Social Team
Did the policy online and it was very…
Did the policy online and it was very easy to do
28 de julio de 2026
Respuesta de Fish Insurance
Hi Belinda,
We are glad to hear that you found our online journey easy to use! Thank you for taking the time to let us know.
Best Wishes,
The Fish Social Team
Respuesta de Fish Insurance
Good afternoon, thank you for taking the time to leave such a positive review. We are so glad to hear you found the customer service kind, quick and easy.
Many thanks,
The Fish Social Team
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