Bought scooter insurance as advertised via lifestle magazine from motability. I insured a lowish cost machine and the prices stated, other than that for the basic cover, at c+25%, were much higher... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
It was simple to obtain insurance. Clear guidelines explained so i could make an informed decision on the best cover.
La empresa ha respondido
Charlie had clear speech, very reassuring friendly manner. He made sure I understood everything as we went along. He was extremely patient. Information was very full. I could not fault any aspect... Ver más
La empresa ha respondido
Chris.was extremely pleasant and very helpful. He put up with a 76 year old wh o did not know exactly what he wanted and kept provaracating. How annoying!!! I will follow up when the chair arrives.... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Fish Insurance
Escrito por la empresa
Fish insurance - Providing specialist insurance in the UK for 50 years.
Offering a range of specialist products to protect people within the disability, mobility and care sectors.
Comprehensive Care Insurance
From as little as £67 a year, we offer Liability insurance for Carers and Personal Assistants as well as policies for those who employ carers or PA’s to assist them in living in their own home.
Whether you are an employed or self-employed carer, an employer of carers or PA’s or receive direct payments, Fish can provide the right insurance for you.
Market Leading Adapted Vehicle Insurance
Specialist cover, available online or over the phone.
Insurance specifically designed to provide cover for wheelchair accessible vehicles (WAV’s), adapted cars, disabled drivers and Blue Badge holders.
Our specialist cover has been tailored to ensure your vehicle and any adaptations are covered, as well as including specialised breakdown recovery and access to a suitable courtesy car if required, all within one premium, which can be paid monthly or annually.
Great Value Mobility Scooter Cover
Insure your mobility scooter from just £38 per year. Covering you for accidental damage, third-party liability, and theft, as well as benefits you might not expect, like personal accident and worldwide cover. 24/7 breakdown recovery is also available on our Extra level of cover.
Mobility Equipment Insurance
We also provide specialist cover for mobility and disability equipment, including Prosthetics & Orthotics, Manual and Powered Wheelchairs, plus in-home products such as Walking Aids, Rise and Recline Chairs, Baths, Hoists and Stairlifts. All available via our dedicated UK contact centre.
Información de contacto
First Floor, Citygate, Longridge Road, Preston, Lancashire, PR2 5BQ, Preston, Reino Unido
- 0333 331 3900
- admin@fishinsurance.co.uk
- fishinsurance.co.uk
4,7
Excelente
4 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
just what i needed
9 de abril de 2026
Respuesta de Fish Insurance
Great to hear Alun :) Thank you for the review.
The Fish Social Team
Haven't made a claim but easy to apply…
Haven't made a claim but easy to apply for one and coverage is adequate. Thank you
1 de noviembre de 2025
Respuesta de Fish Insurance
Good afternoon, thank you for taking the time to leave us a such a positive review. We are glad to hear that you have found the journey with us easy and we thank you for choosing us!
Many thanks,
The Fish Social Team
GOOD CUSTOMER SERVICE VERY PATIENT…
GOOD CUSTOMER SERVICE VERY PATIENT EVERYTHING EXPLAINED TO ME FOR MY UNDERSTANDING
11 de junio de 2026
Respuesta de Fish Insurance
Hi Nolwazi,
Thank you for taking the time to let us know about your experience with our team! We are glad we provided such a helpful service!
Best Regards,
The Fish Social Team
Simple and straightforward very easy to…
Simple and straightforward very easy to use
10 de junio de 2026
Respuesta de Fish Insurance
Hi,
It's great to hear that you found our systems simple and straightforward to use. We really appreciate you taking the time to let us know.
Best Wishes,
The Fish Social Team
The person I spoke to (Charlie) was…
The person I spoke to (Charlie) was very knowledgable and kind. He took the time to explain clearly every point of the policy.
He did so with patience without being patronising.
8 de junio de 2026
Respuesta de Fish Insurance
Hi Doretta,
Thank you for taking the time to leave this lovely review for Charlie. We have passed it onto both him and his manager to ensure he gets the recognition he deserves!
Best Wishes,
The Fish Social Team
Simple
Simple, easy to navigate site. Efficient and quick. Rated 4 only because no other contact with this company and customer care.
7 de junio de 2026
Respuesta de Fish Insurance
Hi Robert,
Thank you for taking the time to leave this review, we're glad that you found the process easy. Hopefully your future interactions with our team will be worthy of the big 5*s!
Best Wishes,
The Fish Social Team
Corrine was extremely helpful and…
Corrine was extremely helpful and knowledgeable about the product
4 de junio de 2026
Respuesta de Fish Insurance
Hi Fiona,
Thank you for this lovely feedback for Corienne. We have passed it on to her and her manager to make sure that she gets the recognition she deserves!
Best Wishes,
The Fish Social Team
Quick and easy to do
4 de junio de 2026
Respuesta de Fish Insurance
Hi Jacqueline,
We are glad that you found our service quick & easy to, it is what we strive for with every interaction!
Best Wishes,
The Fish Social Team
Speed of executing business…
Speed of executing business transactions and clarity of communication.
4 de junio de 2026
Respuesta de Fish Insurance
Hi Phibion,
Thank you for leaving this lovely review. If there is anything that we can improve to get 5* next time, please do let us know!
Best Wishes,
The Fish Social Team
A plainly made out
A plainly made out, easy to use website. Great user experience. Very competitive pricing. I’ve used Fish Insurance before, hence why I’ve used them again. Recommended this company.
2 de junio de 2026
Respuesta de Fish Insurance
Hi Philip,
Thank you so much for taking the time to leave this review and for
choosing to insure with Fish again! We’re really pleased to hear you found the website easy to use, and the prices competitive. Your recommendation means a lot and we truly appreciate your continued trust and loyalty.
Best Wishes,
The Fish Social Team
Very helpful lady explained everything…
Very helpful lady explained everything carefully
2 de junio de 2026
Respuesta de Fish Insurance
Hi Michael,
Thank you for leaving such a lovely review! We are glad that you were pleased with our service, and will ensure the handler receives this feedback.
Best Wishes,
The Fish Social Team
This is the first time for me on your site and it was that simple method and easy to read understand and answer the question
It was very simple the lay out the question easy to understand
2 de junio de 2026
Respuesta de Fish Insurance
Hi Nimo,
We are glad to hear that you found our website simple and easy to use! Thank you for taking the time to leave this great review.
Best Wishes,
The Fish Social Team
Website is easy & convenient to use
Website is easy & convenient to use. Staff are available for assistance & quick process to sign up.
1 de junio de 2026
Respuesta de Fish Insurance
Hi Candice,
It's lovely to hear that you found our website easy and convenient to use! It's also really important to us that our team are always available, so it's amazing to hear that this was your experience.
Best Wishes.
The Fish Social Team
I spoke to a young man who told me in a…
I spoke to a young man who told me in a clear understanding manner what i am and what i am not covered for
Please thank him on my behalf
Regards M Mauger
1 de junio de 2026
Respuesta de Fish Insurance
Hi Malcolm,
Thank you for taking the time to share your experience with us! I have looked into this, and your feedback and thanks has been passed on to Charlie who handled your call. We're glad you had a positive experience!
Best Wishes,
The Fish Social Team
Respuesta de Fish Insurance
Hi Roy,
Thank you for leaving this review, we are glad you found our policy easy to understand!
Best Wishes,
The Fish Social Team
Quick and easy to set to get me on the…
Quick and easy to set up to get me on the road for piece of mind...
31 de mayo de 2026
Respuesta de Fish Insurance
Hi,
We are glad that you found our process quick & easy, we strive to give our customers that piece of mind when out and about!
Best Wishes,
The Fish Social Team
Easy to complete online
Easy to complete online. Quick confirmation. Would be good if I could pay monthly. Card payment screen text is extremely small on a mobile phone screen.
30 de mayo de 2026
Respuesta de Fish Insurance
Hi Sue,
Thank you for leaving this review, we are glad that you found the online process easy to complete. I will pass on the feedback regarding monthly payments, as well as the font size on the website!
Best Wishes,
The Fish Social Team
excellent service
20 de abril de 2026
Respuesta de Fish Insurance
Hi Joe,
We are glad that you are pleased with our service! If there is anything we can do to hit the big 5 stars next time, please do let us know!
Best Wishes,
The Fish Social Team
Good morning I have not received my…
Good morning I have not received my insurance details yet it's been a about 2 months thank you Ramon
24 de mayo de 2026
Opinión espontánea
Respuesta de Fish Insurance
Hi Ramon,
Thank you for taking the time to leave a review. I’m sorry to hear that you’ve not yet received your insurance documents. That’s not the experience we want for our customers.
So we can look into this for you and get everything sorted, please contact Fish Insurance on 0333 331 3770 or visit our website, and the team will be happy to help. In the meantime, I have also forwarded this query to our contact centre team to review.
Best wishes,
The Fish Social Team
Have used this company before
Have used this company before so had no hesitation in coming back to them. Easy to complete forms but as with all insurances, just carefully read everything.
22 de mayo de 2026
Respuesta de Fish Insurance
Hi Barbara,
Thank you so much for taking the time to leave a review and for
choosing to come back to us. We’re really pleased to hear that you found the forms easy to complete. We completely agree that it’s important to read everything carefully with any insurance, and it’s great to know you’re doing just that.
Best wishes,
The Fish Social Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.