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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

My experience was great, the reformer came already assembled and all i had to do was a few little things. I would've given 5 stars but it took extremely long to get to me. Customer service was pretty... Ver más

Valorada con 4 estrellas sobre 5

The reformer arrived safely and was easy to set up. Had more issues accessing and enabling the app. Fortunately my queries were answered promptly and I am reviewing the classes on offer. Many thanks... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had an issue with my hand/feet strap which was not fitboutiques fault. I initially contacted the through their online contact form, with no response, but I'm always a bit wary of those anyway. I t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very quick delivery and turnaround for the item to be sent, and it came well packaged and cared for. The reformer is absolutely beautiful and well made, the leather looks so beautiful, the padded stra... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de equipos para fitness
  2. también en la categoría
  3. Estudio de pilates
  4. Estudio de yoga
  5. Mayorista de equipos para fitness

Escrito por la empresa

FitBoutique is a Melbourne-born brand redefining the home and studio fitness experience. Est. 2021. We specialise in professional-grade Reformer Pilates equipment and premium workout accessories, built for those who take their training seriously. Every piece of equipment we design is engineered for exceptional performance and built to last. We move with purpose, obsess over quality, and hold ourselves to a standard that shows in every product we put out. Quality, durability, and customer satisfaction drive everything we do. We are a fast-moving, creative brand with a strong aesthetic, a growing global community, and exciting expansion across Australia, the US, and beyond. We are just getting started. Stay tuned.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

174 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(174)

73 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Delivery was very quick

Delivery was very quick! Set up instructions were a little unclear but we worked it out. It may have helped to have a link to video instructions for those who prefer visual instructions. Reformer itself is amazing and sturdy. I have started the complimentary two month Pilates Project App access and happy with the intensity of the workouts. The team were also very responsive to some Enquiries I made initially after purchasing the reformer. Highly recommend Fit Boutique.

3 de marzo de 2026
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Respuesta de FitBoutique

Thanks so much for your feedback! We really appreciate your suggestion and will take it on board. Thanks again for recommending FitBoutique!

- FitBoutique

Valorada con 5 estrellas sobre 5

Excellent and prompt assistance

Excellent and prompt assistance, when needed.
The reformer was sent quickly and great follow-up. Can’t wait to start!
Thank you.

6 de marzo de 2026
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Respuesta de FitBoutique

Thank you so much for your kind words! We’re thrilled everything went smoothly and can’t wait for you to start enjoying your reformer.

-FitBoutique

Valorada con 5 estrellas sobre 5

hassle free

I found them to be easy to deal with, hassle free, prompt delivery, machine is of high quality

3 de marzo de 2026
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Respuesta de FitBoutique

Thank you so much for your kind words! We’re glad to hear you’re happy with the service and your machine.

-FitBoutique

Valorada con 5 estrellas sobre 5

Absolutely loved this product

Absolutely loved this product, I am totally obsessed and they have elevated my walking and at home Pilates era.

Super comfortable, easy to wear and great customer service!

Will be returning to fit boutique to buy again!

25 de febrero de 2026
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Respuesta de FitBoutique

Thank you so much for your wonderful review! We’re happy to hear you’re loving the product and your experience with us.

-FitBoutique

Valorada con 5 estrellas sobre 5

Super good customer service very prompt…

Super good customer service very prompt with emails. Explained what I was getting. I wanted to delay my shipment as I was away on holidays so when I got back I could be home for pick up. They did that with no worries
Asked a question about my ropes for my Pilates machine and they sent me thicker ones without even asking and made it super simple.The box that the Pilates machine came in was super strong made out of wood so no way of getting it damaged. highly recommend.

3 de febrero de 2026
Opinión espontánea
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Respuesta de FitBoutique

Thank you so much for your wonderful review. Your recommendation truly means a lot to us!

-FitBoutique

Valorada con 5 estrellas sobre 5

I recently purchased the Onyx Reformer…

I recently purchased the Onyx Reformer and the reformer is absolutely perfect and the customer service was absolutely fantastic. They are very responsive and went above and beyond. 100% recommend!

11 de febrero de 2026
Opinión espontánea
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Respuesta de FitBoutique

Thank you so much for your wonderful review. Your recommendation truly means a lot to us!

-FitBoutique

Valorada con 5 estrellas sobre 5

onyx fold reformer

love my onyx reformer! it is high quality, sturdy and i am so happy with. exactly the same quality as doing an external class

2 de febrero de 2026
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Respuesta de FitBoutique

Thank you so much for your lovely review. We’re thrilled to hear you’re loving your Onyx Reformer!

-FitBoutique

Valorada con 4 estrellas sobre 5

Delivery was timely.

Delivery was timely.
Emails were responded to.

21 de enero de 2026
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Respuesta de FitBoutique

Thank you so much for this kind review!

-FitBoutique

Valorada con 5 estrellas sobre 5

Fitboutique is the perfect choice

Everything about FitBoutique is amazing! The communication was clear every step of the way and extremely timely. The reformer is sturdy, quiet and beautiful. It was delivered within days of ordering and the follow up to a couple of questions I had after the delivery was just as prompt and helpful - special thanks to Ayrah! I couldn’t recommend the staff and product highly enough!

26 de enero de 2026
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Respuesta de FitBoutique

Thank you so much for the lovely review! We’re thrilled to hear you’re loving your reformer and had a great experience with our team. Your kind words truly mean a lot to us!

-FitBoutique

Valorada con 5 estrellas sobre 5

Had a great experience with Fit…

Had a great experience with Fit Boutique.
Very quick replies with my questions on reformer recommendations.
Delivery was early and arrived in perfect condition due to great packing.
Would recommend to anyone.

26 de enero de 2026
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Respuesta de FitBoutique

Thank you so much for your review! Your kind words truly mean a lot to us!

-FitBoutique

Valorada con 5 estrellas sobre 5

The Onyx fold reformer purchase review

The Onyx fold reformer was delivered exactly how it was presented on the website. Well packaged with easy to assemble instructions.
Buying online can have its risks but I can highly recommend that what is represented is exactly what you are going to get. Its sturdy design is easily comparable to the reformers in my local gym and it’s a wonderful way to get the same quality of workout equipment at home.
In addition, I was offered a free online workout membership to get my home routine started immediately - I am very happy with my Fit Boutique purchase and customer service support.

15 de enero de 2026
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Respuesta de FitBoutique

Thank you so much for this wonderful review. We’re thrilled to hear you’re loving your Onyx Fold Reformer. We truly appreciate your support and recommendation!

-FitBoutique

Valorada con 5 estrellas sobre 5

Great quality reformer at such an…

Great quality reformer at such an incredible price, delivery was excellent and assembly was fairly straightforward (considering I’ve never used or assembled one before). Can’t wait to improve my fitness & health with my first reformer!!

19 de enero de 2026
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Respuesta de FitBoutique

Thank you so much for this wonderful review!

-FitBoutique

Valorada con 5 estrellas sobre 5

Great customer service

I had a really great experience purchasing my reformer from FitBoutique. Their customer service was excellent from start to finish — friendly, helpful, and quick to respond to any questions. Shipping was fast and the reformer arrived well packaged and protected, which gave me peace of mind.
The reformer itself was easy to set up with clear instructions, and it feels sturdy and high quality. It works smoothly and has been perfect for my workouts so far. Overall, the entire process was seamless and professional. I’m very happy with my purchase and would highly recommend FitBoutique to anyone looking for Pilates equipment.

18 de enero de 2026
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Respuesta de FitBoutique

Thank you for your feedback. We’re thrilled to hear you’re loving your reformer!

-FitBoutique

Valorada con 5 estrellas sobre 5

I'm really enjoying my new maple…

I'm really enjoying my new maple reformer! Easy to set up and works amazing. Looking forward to many more reformer sessions.
I had some trouble with the courier when waiting for my reformer and I followed up with Fitboutique and they were quick to assist and help with getting it to me!

31 de diciembre de 2025
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Respuesta de FitBoutique

Thank you for your feedback. We’re thrilled to hear you’re loving your reformer!

-FitBoutique

Valorada con 5 estrellas sobre 5

Simple no Fuss Buying Experience

Clear simple messaging to assist in deciding which model to purchase. Clean aesthetic design & unbelievable delivery time across Australia to WA in the week leading up to Christmas

15 de diciembre de 2025
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Respuesta de FitBoutique

Thank you so much for your kind review! We’re really glad that the delivery arrived quickly!

-FitBoutique

Valorada con 5 estrellas sobre 5

Sienna Reformer

Really pleased with my Sienna Reformer. Fitboutique were very helpful and responsive to deal with.

31 de diciembre de 2025
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Respuesta de FitBoutique

Thank you so much for your kind feedback! We’re thrilled to hear you’re enjoying your Sienna Reformer and that our team was helpful and responsive.

-FitBoutique

Valorada con 5 estrellas sobre 5

Had great prompt responses to all my…

Had great prompt responses to all my queries. Even though the delivery took a little longer than expected, the team kept me up to date and followed up with where my order was. Excellent customer service from FitBoutique.

23 de diciembre de 2025
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Respuesta de FitBoutique

Thank you so much for your kind review!

-FitBoutique

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