Fitness Power House Opiniones 3

Respuesta de Fitness Power House

12 jul 2025

Thank you for taking the time to share your experience at Fitness Power House. We are delighted to hear that you are pleased with your Nexo SL-Track Full Body Massage Chair and that our customer service met your expectations. Your kind acknowledgment of Mr. Amal’s assistance is greatly appreciated, and we will be sure to convey your compliments to him. Thank you again for your recommendation, and we look forward to serving you in the future.

Respuesta de Fitness Power House

13 jun 2025

Dear Stuart,

Thank you so much for your wonderful review! We’re thrilled to hear that you’re delighted with your new massage chair and that your experience with Fitness Power House was exceptional. Your kind words about the product quality, smooth delivery, and our customer service team’s support mean the world to us. We take pride in ensuring every step of your journey from purchase to setup is seamless and satisfying.

We truly appreciate your recommendation and are honored to be your choice for fitness equipment in the UAE. If you ever need any assistance or have more questions, we’re here for you. Enjoy your massage chair, and thank you for choosing Fitness Power House!

Respuesta de Fitness Power House

13 jun 2025

Dear Rania,

Thank you for taking the time to share your feedback regarding your purchase of the Therabody RecoveryAir PRO Compression Bundle. We sincerely apologize for the inconvenience and frustration you experienced due to the condition of the package upon arrival and the challenges you faced with our customer service. Your concerns are deeply important to us, and we regret that your experience did not meet the high standards we strive to uphold at Fitness Power House.

We understand how disappointing it must have been to receive a damaged package, especially without adequate protective wrapping. Hope the product inside is not damaged. Additionally, we’re sorry to hear about the lack of clear communication and resolution from our team, as well as the limitations of our return policy for international shipments at the time of your purchase. Since this review was posted, we’ve taken steps to improve our packaging processes for international orders and enhance our customer service responsiveness to ensure a better experience for all our customers, regardless of location.

While we recognize this response comes after some time, we would like to make things right. Please reach out to us directly at info@fitnesspowerhouse.com so we can discuss your concerns further and explore possible solutions. Your feedback helps us grow, and we’re committed to regaining your trust.

Thank you again for your honesty, and we hope to have the opportunity to serve you better in the future.