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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fit property really helped us find a wider range of options for houses that we haven’t seen anywhere on major websites such as unihomes. They were also very responsive when replying to any queries or... Ver más

Valorada con 5 estrellas sobre 5

Overal FirProperty experience was 5 star. They are professionals and really care about their customers. I would like specially to thank Nadia. She was beyond helpful. Always quick to respond to all my... Ver más

Valorada con 5 estrellas sobre 5

Sophia is incredible! We had a lovely online viewing with Sophia and she was so friendly and relatable. We had a bit of a laugh during the viewing but she was really professional and informative. She... Ver más

Valorada con 5 estrellas sobre 5

Very helpful and was shown round all the properties and was ready to answer any questions. I’ve been with other letting agents who wouldn’t fix issues or care about the tenants, which is why I am retu... Ver más

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4,6

Excelente

TrustScore: 4.5 sobre 5

198 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 50% de las opiniones negativas

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4,6

Todas las opiniones

(198)

42 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Everything else was fine except for the…

Everything else was fine except for the deposit, for our previous rental home in Sheffield. They returned only £495 out of the £600 deposit, charging around £400 for cleaning, even though we had already cleaned the house, apart from normal wear and tear. And they took a month to release that as well. I felt this was really unfair and a bit dodgy.

4 de agosto de 2025
Opinión espontánea
Logotipo de Fitproperty

Respuesta de Fitproperty

Thank you for your feedback. We’re glad to hear you were happy with most aspects of your tenancy and sorry to hear you were unhappy with the outcome of your deposit.

Just to clarify, if £495 was returned from a £600 deposit, the deduction would have been £105 not £400 as mentioned. All deposit deductions are supported by evidence, in line with tenancy agreements, and processed through a government-approved deposit protection scheme. Tenants have the right to raise a dispute through the scheme if they feel any charges are unfair, and we fully support that transparent process.

We appreciate all feedback and continually review how we communicate end-of-tenancy expectations and deductions to ensure fairness and clarity.

Valorada con 1 estrellas sobre 5

Bad experience with FitProperty Sheffield

I had really bad experience with Fit-Property- Sheffield. There was someone called Raquel who sent unnecessary emails before checking with his colleague. For example, I had an agreement with their manager and then he sent such an annoying emails. Overall, I am not happy about this behaviour.

26 de mayo de 2025
Opinión espontánea
Logotipo de Fitproperty

Respuesta de Fitproperty

Thank you for your feedback. We're sorry to hear you feel disappointed, but we would like to clarify a few points for accuracy.

At present, your rent account remains in arrears, and despite multiple attempts via phone and email, we have received no response from you. As the manager, I can confirm that no agreement has been made regarding your arrears. Raquel's role is to follow up on outstanding rent, and in the absence of communication from your side, it is both appropriate and necessary for her to do so.

We encourage you to contact the office directly so we can resolve this matter. We are more than happy to speak with you, but this must begin with a response from yourself.

Please contact the office on 0114 2725773 or hello@fitproperty.com

Kind regards,

Jenn
Office Manager

Valorada con 5 estrellas sobre 5

Fantastic experience with Zeana!!

I had a fantastic experience viewing 2 properties today with Zeana. She was very professional and friendly and made the process smooth giving us all the info we needed. Similar age to us so knew what we were looking for within the properties!

6 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Zeana was absolutely lovely

Zeana was absolutely lovely. Similar age to us so she was very informative with how to help and meant she had similar views of what we would be looking for with a property. Very accommodating!

31 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Logan Jacob’s

Logan was a top lad helped me with all the questions I had. Very professional and welcoming experience

11 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience with Fitpropert was very…

My experience with Fitpropert was very comforting and easy going. I was led by Logan who was understanding and explained to me avaliable dates to view my desired property. Despite not officially booking in, when I am ready I will definitely be calling back and getting the viewing sorted!

10 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Logan gave us a tour round the…

Logan gave us a tour round the properties and was very helpful, he answered all my questions and gave us so much detail even explaining the local amenities and most impressively the distance to the nearest football pitch. Logan was a great help and would definitely recommend.

14 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had a really nice viewing

I had a really nice viewing, the man’s name was Logan, he was really welcoming and friendly and helped me with getting all of the information that I needed.

14 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Logan was really good

Logan was really good, helped answer all my questions about the property I viewed, ensuring I make the correct decision with where I live. God bless you Logan.

29 de noviembre de 2024
Opinión espontánea

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