Fix My Coffee Machine Opiniones 

124
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I chose this company to repair my Sage Barista Express because of low brew pressure. After paying £300 for the service, including a pump replacement, I received the machine back with exactly the s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service and an easy to follow website. The AI WhatsApp had no issues and our coffee machine was back before they said it would be. Would highly recommend and also include a service for your mach... Ver más

Valorada con 5 estrellas sobre 5

Fantastic communication, we contacted Rory by email and always had prompt replies to our questions. We live in Bristol so dropped off our sons machine in the afternoon and received an email a few h... Ver más

Valorada con 5 estrellas sobre 5

Amazing service from Rory and co; from a fast response on WhatsApp, to easy drop off/collection in Bristol and video updates of him fixing our pride and joy. When our Sage machine stopped workin... Ver más

Información sobre la empresa

  1. Proveedor de máquinas de café
  2. también en la categoría
  3. Servicio de reparación
  4. Servicio de reparación de pequeños electrodomésticos

Escrito por la empresa

Specialist, based in Bristol, in fixing and servicing Sage coffee machines. Send your machine in by post or drop to our workshop today.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

124 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 50% de las opiniones negativas

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4,3

Todas las opiniones

(124)

14 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Superb experience throughout

Superb experience throughout. My machine lost pressure and FMCM we're able to give it thorough service and flush everything out, now it works like new again for half the cost of buying a new one. They said it would be 3 weeks but it only took them 2. 100% recommended. I live in Leeds, so had to post my machine with UPS which added around £22 each way, if you can drop the machine with them this will save a good amount on postage.

6 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality service

Quality service check and outstanding coffee they supply to go with it. Unfortunately, i had some issues getting used to constructing the hopper back, FMCM was speedy and concise with the replies so that I could have a quality brew ASAP, thankyou for your support and service!

31 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Totally recommend!

Couldn't find anyone local who would take our Sage Barista Express, which had an issue with the grinder. So grateful to have found fixmycoffeemachine. We sent them the machine via UPS and they both mended and serviced it. They kept us updated at every step, and I wouldn't hesitate to use them again (although hopefully won't need to for a while...).

9 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended

Outstanding service from start to finish.
I delivered my Barista Express to Bristol on 13 September and have just enjoyed my first flat white 10 days later after UPS delivery today.
Excellent comms: booking made via WhatsApp and received video showing successful operation following repair (failed electro valve) three days later. Opted for additional service to take advantage of FMCM expertise and my machine is now purring like new.
Top notch!

23 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

The company did a great job and the aftercare service was excellent. It was daunting for me to send my beloved coffee machine off on its own but the service was excellent and when I made anxious phone calls they were reassuring and helpful.

31 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Flat whites are important! Highly recommended

Recent repair after pump had failed on a 6+ year old Sage Barista Express. Initial comms were very good and the website has good information about the process. Sent and received via UPS and repair took around a month which I was happy with. Hoping to get a couple more years if not more out of it before having to commit to a new machine which is good sustainability.

Back to making flat whites 👌🏼

Highly recommended! 5 stars

15 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful Customer Care

To be honest, I was daunted about sending my much loved Barista Express to Bristol for repair, but Fix My Coffee Machine literally had all the angles covered. Every step was easy to follow and they soon found why my machine was tripping the electrics at home, such is their knowledge base. They gave ample updates and I was never left in the dark about anything. A year old when I bought it in 2021, my Barista Express now functions better than ever and I cannot recommend Fix My Coffee Machine highly enough.

26 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Rory what can we say :-)

Rory what can we say. The coffee machine is working great again. We have a Sage Touch which had problems with tamping. Although Rory was unsure about the problem on this machine he looked into it got the part from Sage and fixed it, letting us know progress all the way. He is local to us so we picked it up. Brilliant service, will not hesitate to use your service again.

22 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service... couldn't ask for more!

Great service! I'm so happy to have a coffee machine that works properly again. Fix My Coffee Machine have been extremely friendly and helpful. They were quick and efficient, and they kept in touch throughout the process of fixing and servicing my machine so I knew what was going on. They even helped me trouble shoot afterwards. Thanks for allowing me to make great coffee at home again!

11 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service from…

Excellent service from FixMyCoffeeMachine recently. My Sage Barista Express is now working better than ever. Thank you so much for your prompt turnaround.

28 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Quick and simple communication via WhatsApp, with great instructions and updates throughout the whole process. My coffee machine was fixed quickly and returned safely, and all for a fair price. Thanks!

5 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great communication

Getting in contact with the team at Fix My Coffee Machine was super easy via WhatsApp.
We took our Sage machine to the lovely team on a Friday morning and by the next Friday, we had picked it up, repaired and serviced.
Communication in general is very good with Rory and the team. Highly recommend!

16 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, my Sage Barista pro machine was playing up with low water flow I had tried to repair it myself with a new water pump but it made no difference. Sent it by UPS to 'fixmycoffeemachine' turned out it needed a new boiler. Excellent communication with the repair shop informing me of the fault and videos once repaired. Sent back up via UPS (Excellent postal service). I cannot fault the service I received and I will be using them again in the future.
Thank you Fixmycoffeemachine.

10 de febrero de 2024
Opinión espontánea

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