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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I chose this company to repair my Sage Barista Express because of low brew pressure. After paying £300 for the service, including a pump replacement, I received the machine back with exactly the s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service and an easy to follow website. The AI WhatsApp had no issues and our coffee machine was back before they said it would be. Would highly recommend and also include a service for your mach... Ver más

Valorada con 5 estrellas sobre 5

Fantastic communication, we contacted Rory by email and always had prompt replies to our questions. We live in Bristol so dropped off our sons machine in the afternoon and received an email a few h... Ver más

Valorada con 5 estrellas sobre 5

Amazing service from Rory and co; from a fast response on WhatsApp, to easy drop off/collection in Bristol and video updates of him fixing our pride and joy. When our Sage machine stopped workin... Ver más

Información sobre la empresa

  1. Proveedor de máquinas de café
  2. también en la categoría
  3. Servicio de reparación
  4. Servicio de reparación de pequeños electrodomésticos

Escrito por la empresa

Specialist, based in Bristol, in fixing and servicing Sage coffee machines. Send your machine in by post or drop to our workshop today.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

124 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 50% de las opiniones negativas

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4,3

Todas las opiniones

(124)

14 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

My coffee machine was in need of repair…

My coffee machine was in need of repair after a tiny screw fell into the grinder and broke it. I contacted Rory and he responded quickly. I live in Bristol so I chose to drop off my machine at their location. I was kept fully informed at every step of the way, and now my coffee machine is fixed and back operational. I'm so glad, and the cost of repairing is a lot cheaper than the cost of replacing one of these machines. I would definitely recommend Fix my coffee machine, and I wouldn't hesitate contacting them again if something else was to go wrong with my machine.

1 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect Repair

My Sage Barista Express is 4 years old and started to have issues with the pressure and flow meter. Fix My Coffee Machine made the whole repair service very simple and effective. Thank you!

15 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. Great communication.
Very fast to diagnose the fault and make the repair. Also gave it a very thorough clean and service.
Hopefully it wont break again any time soon, but next time I need anything done I will be back!
Thank you very much.

31 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent, fast & efficient

Fantastic communication, we contacted Rory by email and always had prompt replies to our questions.
We live in Bristol so dropped off our sons machine in the afternoon and received an email a few hours later to say it had been fixed. The Sage machine had no water coming through any of the outlets and Rory replaced a couple of valves and pipe.
Can't recommend them highly enough, will definitely use them again if we need to.

15 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fixed our Sage Pro machine.

LIving in the Nort East it seemed impossible to find someone to fix our Sage Pro machine, other than a couple of 'national' outfits that wanted an arm and a leg just to take a look at it. Having read good things about Rory and Debs at Bristol repairing Sage Express machines, I chanced my arm and enquired if they could help. So glad I did. From shipping the machine to them it was fixed and back to us within a week. Great communications throughout. I highly recommend them.

21 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Coffee hero. A great service, highly recommended.

Amazing service from Rory and co; from a fast response on WhatsApp, to easy drop off/collection in Bristol and video updates of him fixing our pride and joy.

When our Sage machine stopped working after nearly 4 years, we were heartbroken; a few days later after a repair and service, it's as good as new. Coffee never tasted so good!

Thank you so much again, such a great experience, I would recommend you to anyone.

23 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service from start to finish

Great service from start to finish. Sage “barista pro” boiler replacement. Top comms throughout via WhatsApp - hopefully don’t have any issues again with my machine; but will be returning for yearly service.

14 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely fantastic service

Absolutely fantastic service. Rory fixed my machine within 24 hours and was a really nice, personable guy. Will definitely go back if I have any future problems with the machine and super glad I found them!!

8 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happily reunited & appropriately caffinated!

From the beginning communication with Rory and Debs was superb! They told us exactly how to package and send our machine to them. Throughout the service process they kept us up to date, even sending a video of the machine working - proud coffee mama moment!
Unfortunately, once FMCM returned our machine to us parcel force lost it! Horror! Debs was utterly fantastic and spend hours chasing it for us. Sadly, it was never found. However, FMCM did not hesitate to offer to send us a like-for-like replacement from their stock (via a different carrier!).
We are delighted with our newly serviced machine and cannot recommend fixmycoffeemachine highly enough.
Thank you so much!

2 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Totally reliable and quick turnaround.

Sent my trusty, well used, Sage machine off to Rory. Next day a detailed review of what needed to be done, confimed the work, back with me the day after all as new. Brilliant communication and service and machine working a treat. Cannot recommend highly enough

27 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service!

Rory and Deb's were really friendly, communicated well throughout and quickly diagnosed and fixed the issue with my machine, which is now back to making great coffee 😁 all for considerably less than the cost of buying a new one! Highly recommended!

5 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely superb service

Absolutely superb service, I'd been putting off getting my machine fixed for ages and I finally got round to it! Rory did an incredible job, his communication was perfect and the service is spot on and super easy! I will definitely recommend him to my other Barista Express owners and he'll be the first person I contact if anything happens to go wrong!

11 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional and helpful business

Rory was really professional and knew exactly what was wrong with our machine and just how to fix it. Lots of good communication throughout the process and overall a really helpful and pleasant business to deal with.
Would use again and recommend to anyone.

10 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly & Professional

Friendly, knowledgeable & professional service. Rory repaired our machine quickly, advised us how to reduce similar future issues and communicated well throughout.

6 de julio de 2023
Opinión espontánea

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