I'd placed an order with Lizz for delivery to the home of a sick friend who I was coming down to visit in Peterborough. Unfortunately my friend was taken into hospital and after a phone call to Lizz s... Ver más
La empresa ha respondido
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I'd placed an order with Lizz for delivery to the home of a sick friend who I was coming down to visit in Peterborough. Unfortunately my friend was taken into hospital and after a phone call to Lizz s... Ver más
La empresa ha respondido
Amazing company, they were very kind to respond to a sensitive request. Would highly recommend and use again. Thank you team!
La empresa ha respondido
FleurbyLizz provided flowers for a wake. The flowers were lovely and delivered on time. We received a lot of compliments on the quality of the floral arrangements but it was really down to Lizz an... Ver más
La empresa ha respondido
I recently ordered two bouquets for delivery from Lizz and the service was second to none. Through no fault of her team, the recipient did not get the flowers on the day as a family member put them i... Ver más
La empresa ha respondido
At Fleur by Lizz we are proud to have been Peterborough’s favourite local independant florist for nearly 20 years. As well as floral bouquets and arrangements we also provide bespoke wedding and event packages and beautiful funeral tributes. We offer a same day service if orders are placed by 1pm and our experienced drivers deliver your flowers and gifts 6 days a week throughout Greater Peterborough. At Fleur by Lizz we are also delighted to be a longstanding partner of household brand Interflora which means we can send flowers on your behalf all over the globe. We recently introduced a new delivery system. As well as providing photos and email updates to improve customer journey, the new software also maps the ‘best route’ for our delivery drivers and re-maps on a live basis reducing the amount of fuel used and avoids unnecessary time on the roads. We are the first florist in the area that are able to provide customers with a photo of their order as it leaves the shop, a delivery time slot and also a final update upon delivery with any special instructions if the flowers have been left in a safe place or with a neighbour.
Brightfield Business Hub, PE2 6XU, Peterborough , Reino Unido
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Fleur by Liz did the funeral flowers fir my late father. They were so beautiful and such great value for money. The coffin spray was stunning and all delivered to my funeral director without a hitch.

Respuesta de Fleurbylizz
Always choose Fleur by Lizz for my floral gifts. They are always top quality and good prices. I don’t trust anyone else.

Respuesta de Fleurbylizz
I have used Lizz for many years and she always provides lovely fresh flowers, thoughtfully arranged and delivered on time.

Respuesta de Fleurbylizz
We always use Fleurbylizz for special family days and social occasions. Our latest experience was a Summer Ball at PMGC where Fleurbylizz delivered 12 beautiful themed floral table centre pieces.
They always deliver excellent quality at good prices.

Respuesta de Fleurbylizz
Always the best service and flowers thanks to the great team involved in delivering excellence every time

Respuesta de Fleurbylizz
My overall experience with this company has been so refreshing. Simple, easy, and most of all the customer clearly comes first to these guys. My delivery driver went above and beyond to ensure my order was delivered even when faced with a few logistical difficulties (i am based in Newcastle and the recipient in peterborough) Simon, you are a credit to your employer and sound like a lovely chap based on our brief conversations.
I even felt compelled to call the shop directly and spoke to a lovely bubbly lady called Hannah who i hope passed on my gratitude to Simon.
If i ever need flowers delivered 200 miles from where i live, i will be straight on the phone to Hannah and Simon LOL.
Thanks x

Respuesta de Fleurbylizz
What a super friendly and truly professional company. One of my best finds!

Respuesta de Fleurbylizz
Beautiful flowers, great customer service, highly recommend this lovely florist.

Respuesta de Fleurbylizz
Was so impressed with the knowledgeable and friendly staff. They helped me pick the perfect arrangement for a special occasion. It looked amazing and everyone said how fabulous it looked. Thank you, flowers are still as fabulous nearly a week later, following all your advice!

Respuesta de Fleurbylizz
Great customer service, flowers were just what we had requested.

Respuesta de Fleurbylizz
I couldn't be happier with my experience. The staff were incredibly friendly and went out of their way to make me feel welcome. Their attention to detail was truly impressive, ensuring that every arrangement was perfect down to the last petal. The quality of the flowers was outstanding, with each bloom vibrant and fresh. I highly recommend for anyone in need of beautiful, high-quality floral arrangements!

Respuesta de Fleurbylizz
Beautiful flowers at a reasonable price. Fantastic customer service, friendly and polite staff and great delivery service too. Would highly recommend.

Respuesta de Fleurbylizz
The staff were amazing from the minute I walked in the showroom, they were very helpful and guided me into the right direction which made my beautiful flower arrangement the perfect gift that I wanted it to be. I arranged delivery which was swift and efficient. Well done Lizz and Team

Respuesta de Fleurbylizz
Highly recommend this beautiful florist. I had some stunning flowers created by the lovely Hannah. She was very attentive, creative and did such a perfect job. Thank you Hannah.

Respuesta de Fleurbylizz
Received beautiful arrangement today from a friend they looked fresh and very pretty brightened up a dull day 🌺🌞

Respuesta de Fleurbylizz
Zero stars would be more accurate. Avoid at all costs. Flowers are poor quality, overpriced, rude unprofessional customer service from Lizz the owner I have never come across a business owner with such disdain towards customers absolute disgrace avoid at all costs.
Updated review
To reiterate The flowers were poor quality and overpriced and not delivered at the agreed time.
I did not request a refund although I definitely deserve one, I did not receive an apology and I certainly did not behave in a rude manner all complete lies.
What I actually received was a foul mouthed response from an extremely unprofessional and prejudice shop employee. This company has a monopoly on the market therefore they feel they can treat customers in anyway they please. I standby my review as it is the truth and would urge anyone looking to buy from this business to look at other independent reviews on numerous sites who have also received terrible service. A professionally run company would not negatively slur a customer for a true review of the products/service received. The response from the owner says everything any future customer needs to know. Again I repeat avoid at all costs.
To anyone who is planning on purchasing flowers from this company read the horrendous response from Lizz the owner who again feels it’s acceptable to verbally attack a customer rather than apologise and resolve the issues they caused.

Respuesta de Fleurbylizz
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