Paid off the account early, and have received multiple phone calls for the balance that was paid off. I sent documentation of the payment twice. Evident was a call center that's not following up on th... Ver más
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Consulta las opiniones de los clientes
Flexshopper is a win win. You pick out the item you want & you know how much it is going to cost you weekly. Rent to own it. Merchandise can be returned should you find yourself struggling due to unf... Ver más
Initially everything was fine, even though it took what I thought was an incredible amount of time to approve. Since then I have had trouble trying to make purchases with an available credit balance.... Ver más
La empresa ha respondido
I love shopping on Flexshopper I have ordered so many things the payment process is easy they have greet customer service . They literally have Anything your looking for I’m Amazed each time i browse... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
FlexShopper provides a flexible and easy way for you to get the furniture, electronics, appliances and other popular brand name goods with affordable, weekly payments.
Información de contacto
North Military Trail 2700, 33431, Boca Raton, Estados Unidos
- flexshopper.com
3,1
Medio
953 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 13% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I have been for months now and I’m…
I have been for months now and I’m talking months not weeks months
And Can we tell you how many countless people I have talked to The problem is still not fixed. I have sent multiple emails.
Received the email that everything was fixed three weeks ago logged into my account boom not fixed Now I owe back balance !!! For something that is not my fault I do not ask to talk to a supervisor or a manager because you will not get any where or any response from anyone
29 de marzo de 2024
Respuesta de FlexShopper
I'm truly sorry to hear about the frustrating experience you've had with your account. We take all feedback seriously and want to ensure this issue is resolved as quickly as possible. I apologize for the lack of communication and any inconvenience this has caused you.
Please reach out to us directly by phone at (855) 353-9289 or by email (help@flexshopper.com so we can look into this matter immediately and find a solution. We’re committed to making things right for you.
Thank you for bringing this to our attention.
Respuesta de FlexShopper
Thank you for your feedback! We're glad to hear that you found the process fast and easy. If you have any more feedback or need assistance, feel free to reach out. We appreciate your support!
Flexshopper Is #1 shopping site
Flexshopper Is amazing. It is a very easy to maneuver site and their payment options are beyond reasonable. My favorite part of flex shopper is that they offer every day great appliances and items at a reasonable weekly cost thank you flexshopper for Offering a great shopping experience.
5 de agosto de 2024
Respuesta de FlexShopper
Thank you so much for your kind words! We're thrilled to hear that you find our site easy to use and our payment options reasonable. It's great to know that you appreciate the variety of appliances and items we offer at affordable weekly costs. We're here to make your shopping experience as smooth and enjoyable as possible. Thanks for choosing FlexShopper!
I am still waiting for my money back
I am still waiting for my money back, that was taken out of my account. that was not supposed to be taken, they keep saying it will be refunded in 5 to 7 days. Been over that, so where is my money. will never do business with this company again after years of shopping here.
19 de julio de 2024
Opinión espontánea
Respuesta de FlexShopper
I’m truly sorry to hear about this situation, and I understand how frustrating it must be. Please accept our sincere apologies for the delay in your refund. We want to make this right as soon as possible. Can you please send us a direct message with your account details? We will escalate this issue immediately and ensure your refund is processed. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this.
Learning Fex shop
I liked the fact that due to my credit you all worked with me I really appreciated it also good merchandise
28 de julio de 2024
Respuesta de FlexShopper
Thank you so much for your positive feedback! We're glad to hear that we could help and that you're happy with the merchandise. It's our goal to make shopping accessible and enjoyable for everyone, regardless of credit. We appreciate your support and look forward to serving you again!
Love this website and I will continue…
Love this website and I will continue to purchase and tell others
29 de julio de 2024
Respuesta de FlexShopper
Thank you for the wonderful review! We're thrilled to hear that you love our website and that you'll continue to shop with us. We appreciate your support and your willingness to share your positive experience with others. Looking forward to serving you again soon!
Easy to navigate through the website
Easy to navigate through the website, customer service reps are always nice and professional.
29 de julio de 2024
Respuesta de FlexShopper
Thank you for your kind words! We're delighted to hear that you find our website easy to navigate and that our customer service team has been helpful and professional. We strive to provide a great experience for all our customers, and it's wonderful to know we're on the right track. Thanks for choosing us, and we look forward to assisting you again in the future!
I love using Flex shopper
I love using Flex shopper. I have been a customer for quite sometime now and it's been a pleasure ever since.
28 de julio de 2024
Respuesta de FlexShopper
Thank you so much for your loyalty and positive feedback! We're thrilled to hear that you've enjoyed your experience with FlexShopper. It's customers like you that make our work a pleasure. We look forward to continuing to serve you in the future!
Respuesta de FlexShopper
Thank you for your positive review! We're delighted to hear that you love the variety of options we offer for owning merchandise. We strive to provide a wide range of choices to meet our customers' needs and are glad you've found something that works for you. Thanks for choosing us, and we look forward to continuing to serve you!
Respuesta de FlexShopper
Thank you for your feedback and for being a repeat customer! We're thrilled to hear that you've found our service quick and convenient. We strive to make every experience as smooth as possible, and it’s great to know we're meeting your expectations. Looking forward to serving you again soon!
Really good experience
I have been able to purchase many items I really needed. Specifically electronics. And I am very happy with my experience for the last 6 years as a customer at Flexshopper.
20 de julio de 2024
Respuesta de FlexShopper
Thank you for sharing your positive experience and for being a loyal customer for the past six years! We're delighted to hear that you've been able to find the electronics you needed with us. It's always our goal to provide a satisfying shopping experience, and knowing we've been part of your journey for so long is truly rewarding. We look forward to continuing to serve you in the years to come!
Respuesta de FlexShopper
Thank you for your kind words! We're so glad to hear that you've had a positive experience. We truly appreciate your feedback and look forward to serving you again in the future!
My grandson wanted a meta quest 3 for…
My grandson wanted a meta quest 3 for his birthday. I went on flexshopper and was approved in minutes.
21 de julio de 2024
Respuesta de FlexShopper
Thank you for sharing your experience! We're thrilled to hear that the approval process was quick and smooth for you. It's wonderful that we could help make your grandson's birthday special with a Meta Quest 3. We hope he enjoys it! Looking forward to helping you with your future shopping needs.
This is the best ever makes it easier…
This is the best ever makes it easier when money is tight and it's on time love it
13 de julio de 2024
Respuesta de FlexShopper
Thank you so much for your positive review! We're delighted to hear that our service has been a helpful and timely solution when money is tight. We strive to make things easier for our customers, and it’s great to know we're achieving that. Thanks for choosing us, and we look forward to continuing to serve you!
Could not get my weekly payments to…
Could not get my weekly payments to equal what I needed. It's only $1.89 difference
16 de julio de 2024
Opinión espontánea
Respuesta de FlexShopper
Thank you for bringing this to our attention. I'm sorry to hear about the issue with your weekly payment amount. We strive to make our payment process as smooth and precise as possible. Please reach out to us directly, and we'll do our best to adjust this and ensure your payment plan meets your needs. Your satisfaction is very important to us, and we appreciate the opportunity to make things right.
Always very easy to use
Always very easy to use. great products, flexible payment plans.
15 de julio de 2024
Respuesta de FlexShopper
Thank you for the wonderful review! We're thrilled to hear that you find our platform easy to use and our payment plans flexible. We're committed to offering great products and a convenient shopping experience. We appreciate your feedback and look forward to serving you again soon!
Terrible company to work with
Terrible company to work with. Customer service reps continuously hang up on customers. Company does not advise customers of changes they make to payment withdrawals. Take advantage of people by ripping them off. Customer beware!!!
14 de julio de 2024
Opinión espontánea
Respuesta de FlexShopper
I’m truly sorry to hear about your experience, and I appreciate you bringing these concerns to our attention. It’s essential to us that our customer service meets the highest standards, and what you’ve described is not acceptable. We are committed to transparency and fairness in all our interactions. Please allow us the opportunity to address and resolve your concerns directly. Could you please contact us at (855) 353-9289 or email us at help@flexshopper.com? We want to make things right. Thank you for your feedback, and we hope to speak with you soon to improve your experience with us.
They are excellent and easy for us to…
They are excellent and easy for us to order what you like or whatever you the most you like. I love Flexshopper at all. They are greatest.
13 de julio de 2024
Respuesta de FlexShopper
Thank you so much for your glowing review! We're thrilled to hear that you find ordering with us to be easy and enjoyable. We strive to provide a great selection and a smooth shopping experience, and it's wonderful to know we're meeting your expectations. We appreciate your enthusiasm and look forward to continuing to serve you with excellence. Thank you for choosing FlexShopper!
So far so good
So far I love the shopping experience. I've only ordered one product so far. Just wished shipping was a little faster
4 de julio de 2024
Respuesta de FlexShopper
Thank you for sharing your shopping experience with us! We're delighted to hear that you've enjoyed it so far. We appreciate your feedback on the shipping speed as well; we're always looking for ways to improve and make sure our customers receive their products as quickly as possible. We hope you'll continue to enjoy your purchases and look forward to serving you again soon!
I would also give a negative 10 if I…
I would also give a negative 10 if I could. I got a PlayStation 5 from them in October 2023. It worked for about a month. Made a loud pop noise one day and wouldn't power back on. I tried contacting them, but no luck. Tried getting them to call back. No call. Finally I got to talk to someone, because of a payment. He put me in touch with someone, that I thought was trying to help. Yeah, she sent email and I done everything that was to do. But no actions after that.. But yet they keep wanting a payment. It's been a half of year now and nothing still haven't been done.. Got an email talking about canceling the contract. So, I called.. Had another person that was gonna help. Paid and made an agreement. Well, guess what. Nothing still haven't been done. So, I got a few referrals from states bar association to help me in this matter.. It's like I have never had this problem, not even with my Own Lease account and my rims and tires cost more than the Playstation..
2 de enero de 2024
Opinión espontánea
Respuesta de FlexShopper
I'm truly sorry to hear about the issues you've encountered with your PlayStation 5 and the frustration it has caused. This is certainly not the experience we want any of our customers to have. We take your situation very seriously and would like to resolve it as promptly as possible. Please contact us directly at (855) 353-9289 or email us at help@flexshopper.com so we can address your concerns thoroughly and ensure a satisfactory resolution. Your satisfaction is crucial to us, and we are committed to making things right.
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