My Travel agent Luke Cleave goes above and beyond to organise everything that we want in our travels! Nothing is a problem for this man and I wouldn't use anybody else. I can only give the highest rat... Ver más
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My Travel agent Luke Cleave goes above and beyond to organise everything that we want in our travels! Nothing is a problem for this man and I wouldn't use anybody else. I can only give the highest rat... Ver más
La empresa ha respondido
Very efficient and informative, nothing was a problem (even though I changed things) Ben is so great to deal with
La empresa ha respondido
Initially I completed an on-line application for a WA road trip, I then received an email from Flight Centre informing me that a representative would contact me. After waiting 2 days I resent the... Ver más
La empresa ha respondido
Luke is excellent, completely on top of his game, proactive and a quality person.
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278 Collins Street, BOH, 3000, MELBOURNE, VIC, Australia
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Very efficient and informative, nothing was a problem (even though I changed things) Ben is so great to deal with

Respuesta de Flight Centre Australia - FCBT Vic Tas SA
Luke is excellent, completely on top of his game, proactive and a quality person.

Respuesta de Flight Centre Australia - FCBT Vic Tas SA

Respuesta de Flight Centre Australia - FCBT Vic Tas SA
My Travel agent Luke Cleave goes above and beyond to organise everything that we want in our travels! Nothing is a problem for this man and I wouldn't use anybody else. I can only give the highest rating on here it's 5 stars but he deserves 10.

Respuesta de Flight Centre Australia - FCBT Vic Tas SA
Just so people know from my last review that is 10-12 weeks to get my refund back. What other business in the WORLD takes this long. UNACCEPTABLE.

Respuesta de Flight Centre Australia - FCBT Vic Tas SA
Great client service and knowledge travel advisor

Respuesta de Flight Centre Australia - FCBT Vic Tas SA
Initially I completed an on-line application for a WA road trip, I then received an email from Flight Centre informing me that a representative would contact me.
After waiting 2 days I resent the on-line request and a Queensland office responded, another 10 emails followed with the agent and no satisfaction.
As I live in Melbourne, I attended an in person meeting in the Collins st branch with Mollie Sinclair who was very helpful and arranged the whole trip.
she arranged the flights we wanted, the car hire - everything. In under 30 minutes we had everything we needed and booked and paid for the trip, we could not recommend her highly enough.
We have always used Flight Centre as our travel agent and look forward to a great holiday.

Respuesta de Flight Centre Australia - FCBT Vic Tas SA
Flight Centre, due to the competition posed by Skyscanner’s online sales, has recently engaged in misleading practices in collaboration with Aunt Betty, selling tickets without clearly displaying baggage allowances. They claim that baggage information will be provided in the e-ticket, but the e-ticket does not include it. In order to make Skyscanner lose its customers, they have adopted unethical and unprofessional methods. I purchased a flight on April 2, 2026, from Tokyo to Cairo through a Flight Centre partner, and these issues have caused significant problems for me. I do not recommend other travelers to purchase tickets from Flight Centre or its partner Aunt Betty.

Respuesta de Flight Centre Australia - FCBT Vic Tas SA
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