Flooring Megastore Opiniones 

1622
TrustScore: 2.5 sobre 5

2,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

★☆☆☆☆ I had a very disappointing experience with Mega Flooring UK through the B&Q Marketplace. I arranged four separate collection dates for the return of a carpet, and on every occasion I... Ver más

Valorada con 5 estrellas sobre 5

Stevie has been amazing! She helped me find an alternative carpet of a similar standard, sent me photos of colours and really has gone above and beyond to help resolve supply issues which are out of... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Really disappointed. Sales guys started off great. Communication was really good until my order was placed, but has rapidly went down hill. You seriously need to find another courier company! Was give... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The representative we spoke to was friendly, professional and very helpful and answered our questions in a clear way. He was also helped us place our order online as we aren't very computer literate.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de pisos
  2. Tienda de alfombras
  3. Mayorista de alfombras
  4. Tienda de hágalo usted mismo
  5. Contratista de materiales para suelos
  6. Tienda para la reforma del hogar

Sobre Flooring Megastore

Escrito por la empresa

Shop Carpets Shop Carpet Tiles Shop Laminate Flooring Shop Real Wood Flooring Shop Vinyl Flooring Shop Vinyl Tiles

About FlooringMegastore.co.uk

Our worst nightmare is walking into any High Street flooring store to find the selection of products they offer being only a fraction of what is truly available in the market today. Which is why we have spent 25 years in the flooring and interior design industry perfecting our connections and product portfolio sourced from within the United Kingdom and Europe to provide you with a whole host of different floor coverings you truly will not find anywhere else, especially the High Street. Flooring is not boring; it’s inspiring, and you will believe this whilst shopping with us.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,7

Todas las opiniones

(1622)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Easy process and good communication

Easy process and good communication. Delivery as expected.

2 de febrero de 2023
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Respuesta de Flooring Megastore

Thank you for your review, Kenneth. We hope you love your purchase.

Kind regards,
James Ryan

Valorada con 5 estrellas sobre 5

Great service

Rang company as I needed a couple of queries answering before I placed my order online. Staff responded quickly with the answers and Martin was very helpful checking I had all the info I needed and that I knew what to put on the order form and to phone back if I had any problems. He notified me the next day that the order would be delivered the following week and gave me all the details,so very fast and efficient, great customer service.The lino arrived and looked just as it did online and it was alot cheaper from flooring Megastore than it was at Tapi and CarpetRight so definitely good value for money!Thank you. Would recommend and use again.

6 de febrero de 2023
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Respuesta de Flooring Megastore

Thank you for your review, Judy. Martin is happy to know he could help you and is thrilled to know that you've had a great experience.

Kind regards,
James

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Product much cheaper from flooring megastores than from Carpetright - identical make and style.

12 de febrero de 2023
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Respuesta de Flooring Megastore

Thank you for your review, Anne. We are glad to hear you are happy with your purchase and hope you enjoy it for many years to come.

Kind regards,
James

Valorada con 4 estrellas sobre 5

Helpful and polite staff on phone…

Helpful and polite staff on phone (Aedan and Martin). Called back quickly with answers to questions I’d raised. Delivery organised as promised with lead times. Flooring not arrived yet but very happy so far 😊

9 de febrero de 2023
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Respuesta de Flooring Megastore

Thank you for your review, Dean. Both Aedan and Martin hope when it arrives that you love your new carpet.

Kind regards,
James

Valorada con 5 estrellas sobre 5

Highly recommended

Carpet delivered. Gets laid later this week but don’t expect anything to be wrong with it. It was delayed a wee bit as waiting on stock but Martin at flooring mega store kept me well informed and was very helpful. Can’t beat the price we paid anywhere and on my experience would recommend them highly.

14 de febrero de 2023
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Respuesta de Flooring Megastore

Thank you for your review, Wullie. Martin was pleased to have assisted you and hopes you love your new carpet.

Kind regards,
James

Valorada con 5 estrellas sobre 5

Really good service

Really good service
Every thing arrives on time

6 de febrero de 2023
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Respuesta de Flooring Megastore

Thank you for your review, James. We are thrilled to hear you've had a great experience with us.

Kind regards,
James

Valorada con 5 estrellas sobre 5

Very easy to use website

Very easy to use website. Great communication for my delivery.

3 de febrero de 2023
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Respuesta de Flooring Megastore

Thank you for your review, Kristian. We are happy to hear you had a great experience.

Kind regards,
James

Valorada con 2 estrellas sobre 5

Carpet delivered 4 days late and then…

Carpet delivered 4 days late and then forgot to pack the underlay. Still waiting for refund for underlay and expected refund for delivery charge but they did not come back to me about that. Poor service. Happy with carpet quality though.

23 de enero de 2023
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Respuesta de Flooring Megastore

Thank you for your review Chris. Apologies regarding the delivery issue and missing underlay. Our customer services team is currently processing the refund for the underlay. Delivery can, unfortunately, be delayed through the courier's network from time to time. Our delivery costs to the courier aren't impacted by late deliveries and so we are unable to refund for that element of your order. In spite of the issues faced, we are glad to hear you love your new carpet.

Kind regards,
James

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service from Martin Allen throughout. Very pleased with the product at a fraction of the cost of high street suppliers.

20 de enero de 2023
Opinión espontánea
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Respuesta de Flooring Megastore

Thank you for your review, Emily. I've passed your kind words on to Martin who was happy to help. We hope you love your purchase.

Kind regards,
James

Valorada con 5 estrellas sobre 5

The representative we spoke to was…Martin Allen

The representative we spoke to was friendly, professional and very helpful and answered our questions in a clear way. He was also helped us place our order online as we aren't very computer literate. He also gave us the number to ring to arrange delivery.
A first class service and greatly appreciated by people in their 80's. Thank you for employing such caring and helpful staff.

29 de diciembre de 2022
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Respuesta de Flooring Megastore

Thank you for your review, Joan. I've passed your praise on to Martin who was happy to have assisted you. When it arrives, we hope you enjoy your purchase.

kind regards,
James

Valorada con 5 estrellas sobre 5

Martin at flooring megastore gave a…

Martin at flooring megastore gave a brilliant service, wonderful company to deal with.

5 de enero de 2023
Opinión espontánea
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Respuesta de Flooring Megastore

Thank you for your review, Kay. Martin was thrilled to have assisted you and hopes you enjoy it for many years to come.

Kind regards,
James

Valorada con 5 estrellas sobre 5

Good communications throughout and we…

Good communications throughout and we were delighted how quickly the carpet was delivered. Will use this company again.

22 de diciembre de 2022
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Respuesta de Flooring Megastore

Thank you for your review, Vicky. We are thrilled to hear that you love your new carpet and hope you get many years of enjoyment out of it.

Kind regards,
James

Valorada con 1 estrellas sobre 5

Delivery delayed and no detail of…

Delivery delayed and no detail of rescheduling delivery

20 de diciembre de 2022
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Respuesta de Flooring Megastore

Thank you for your review, Stephanie. Apologies for the delivery delay, we are currently chasing with the courier and hope to provide you with further information in the near future.

Kind regards,
James

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, after being let down by another online carpet company. The sales team were attentive and kept me up to date with supply and delivery times. A rare gem indeed to find such service in this day and age "well done Flooring Megastore". Gordon (Cornwall).

2 de diciembre de 2022
Opinión espontánea
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Respuesta de Flooring Megastore

Thank you for your review, Gordon. We are pleased to hear your are enjoying your new carpet and appreciate the customer service.

Many thanks,
James

Valorada con 5 estrellas sobre 5

Best place for carpets

Best prices about quality carpet at half the cost of rivals. Martin Allen was very helpful through out the process.

16 de diciembre de 2022
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Respuesta de Flooring Megastore

Thank you for your review, Philip. Martin was thrilled to have assisted you and hopes you love your new carpet for years to come.

Kind regards,
James

Valorada con 5 estrellas sobre 5

Impeccable comms throughout -honest and…

Impeccable comms throughout -honest and knowledgeable advice from a guy called Martin around which carpet to choose - best price out there. They delivered when they said they would-comms spot on, again. On the day, my fitter had not turned up to meet the driver as I had arranged but driver still brought two giant rolls of carpet up an icy pathway to our hall. So kind. Can’t fault them. :)

14 de diciembre de 2022
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Respuesta de Flooring Megastore

Thank you for your review, Katherine. Martin is thrilled to have assisted you and hopes you love your new purchase.

Kind regards,
james

Valorada con 5 estrellas sobre 5

Wish I would have known about this…

Wish I would have known about this place sooner, brilliant prices and most important to me is brilliant customer service. Martin was the guy I spoke to and he was so helpful as I was going on about the bad service I’d just had at another carpet store,but he listened patiently and didn’t rush me off he was so helpful in answering my questions. Alright you do have to get someone to fit it and bring it into your home, but hey,the savings you make on the same vinyl and carpets is amazing. Anyway so glad I found them but Martin made it so much easier.

6 de diciembre de 2022
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Respuesta de Flooring Megastore

Thank you for your review, Susan. I've passed your praise on to Martin who was thrilled to have assisted you. We hope you love your new carpet.

Kind regards,
James

Valorada con 3 estrellas sobre 5

Amazing Price - Be Aware of Delivery

The carpet I was looking to buy was an amazing price £9.99 sq metre compared to carpetright at £21.99 sq metre for the same product. I placed my order and everything was confirmed by Martin the next day. Sadly I had to cancel this due to the kerbside delivery. I have absolutely no way of lifting a 20 sq metre piece of carpet into my home and my son in law wouldn’t be able to guarantee being about unless a definite delivery day could be given. Martin did say it would probably be the 2nd but may possibly be the 5th as delivery guys don’t guarantee a definite day. Due to this I had no option but to cancel. Martin was lovely, I have to say that and my money was returned to me within 5 working days. Gutted I had to pay a lot more for the same product but delivery is guaranteed and fitted. If only they could work with a better delivery service as kerbside is unworkable for a lot of people.

22 de noviembre de 2022
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Respuesta de Flooring Megastore

Thank you for your review, Elaine. I've passed your praise on to Martin who was happy to help. We are constantly reviewing the contracts with our couriers and hopefully in time will be able to offer a service with greater flexibility and set delivery dates.

Kind regards,
James

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