Floorsafe Australia Opiniones 238

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The team at Floorsafe were extremely helpful , knowledgeable & fast at providing me with the exact product for my job. I highly recommend both the friendly professional staff as well as the high q... Ver más

Valorada con 5 estrellas sobre 5

From start to finish the whole process was flawless. From setting up an account to placing an order then receiving the items was one of the easiest transactions I've been a part of, thanks to the team... Ver más

Valorada con 5 estrellas sobre 5

I ordered a fair quantity of safety equipment on the day it needed to be sent. It was sent that same afternoon and arrived at a long distant destination a day early. David was super helpful and sug... Ver más

Valorada con 5 estrellas sobre 5

The customer service that was provided was friendly yet thorough and knowledgable. Our recent query and order placed was smooth from start till finish upon receieving our delivery on time. we will... Ver más

Información sobre la empresa

  1. Fabricante
  2. Proveedor de materiales para la construcción
  3. Servicio de business-to-business
  4. Proveedor de equipos de seguridad

Información proporcionada por diversas fuentes externas

Anti-Slip Specialist Providing Aluminium Stair Treads, Tactile Indicators, Reflective Tapes, Cable Covers & Anti Slip Solutions


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

238 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Received the wrong product - completely different to what I had ordered.

I ordered tactile ground indicating tiles, and I paid extra to have them sent to me by expedited post. After several days, I received a delivery of a totally different product. From the enclosed cart note , it was clear I was sent someone else’s order - which obviously had a different order number than my order - and for a completely different product which I did not order and I had no use for. So I had to go to the extra trouble and the extra expense for me of repackaging and then sending that product back to the company via the nearest post office, which is actually quite a distance from my home. I am still waiting for my product to arrive.

11 de abril de 2026
Valorada con 5 estrellas sobre 5

Great service

Great service, helpful, fast delivery

25 de marzo de 2026
Logotipo de Floorsafe Australia

Respuesta de Floorsafe Australia

Hi Trish,

Thank you so much for your kind words! We're really glad to hear you found our service helpful and that your order arrived quickly. Providing great service and fast delivery is exactly what we aim for, so it’s wonderful to know we met your expectations.

If there’s ever anything else we can assist you with, please don’t hesitate to reach out.

Thanks again for your support!

Kind regards,
Dave & The Floorsafe Team

Valorada con 5 estrellas sobre 5

Delivery was very quick and product as…

Delivery was very quick and product as described

4 de marzo de 2026
Opinión espontánea
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Respuesta de Floorsafe Australia

Thank you for your great feedback! We're so pleased to hear that your delivery arrived quickly and that the product met your expectations.

We really appreciate you taking the time to share your experience, and we look forward to assisting you again in the future.

Kind regards,
The Floorsafe Team

Valorada con 5 estrellas sobre 5

Knowledgeable

Knowledgeable about usage of all products

24 de febrero de 2026
Logotipo de Floorsafe Australia

Respuesta de Floorsafe Australia

Thank you for your helpful feedback.

We are pleased to hear that you found our team knowledgeable across our product range. Providing clear guidance and ensuring our customers feel confident in their choices is something we take great pride in.

We will be sure to pass on your kind words to Dave & he will be delighted to hear that his helpful and knowledgeable approach made a positive impact :)

We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
The Floorsafe Team

Valorada con 5 estrellas sobre 5

product was as advertised

product was as advertised - haven't used it yet

12 de febrero de 2026
Logotipo de Floorsafe Australia

Respuesta de Floorsafe Australia

Thanks for your feedback.

If you have any questions, please don’t hesitate to reach out we’re always here to help.

We appreciate your support and look forward to assisting you again.

Kind regards,
The Floorsafe Australia Team

Valorada con 5 estrellas sobre 5

After trying many that are supposed to…

After trying many that are supposed to be safe, absolutely the best for a disabled/Elderly bathroom and toilet.

28 de enero de 2026
Logotipo de Floorsafe Australia

Respuesta de Floorsafe Australia

Thank you for your kind feedback.

We’re delighted to hear that our product has proven to be the best solution for creating a safer bathroom and toilet environment. Supporting safety and independence for individuals is at the heart of what we do.

Your experience means a great deal to us, and we truly appreciate you taking the time to share it.

Kind regards,
The Floorsafe Team

Valorada con 5 estrellas sobre 5

The Very prompt delivery of the product…

The Very prompt delivery of the product and the ease of installation of this product

18 de enero de 2026
Logotipo de Floorsafe Australia

Respuesta de Floorsafe Australia

Thank you for your positive feedback.

We’re pleased to hear that you were happy with the prompt delivery and found the installation process straightforward. We aim to make the entire experience, from ordering to installation as smooth and efficient as possible.

We appreciate your support and look forward to assisting you again in the future.

Kind regards,
The Floorsafe Team

Valorada con 5 estrellas sobre 5
Logotipo de Floorsafe Australia

Respuesta de Floorsafe Australia

Thank you for your feedback.

We’re glad to hear you found the ordering process quick and easy, and that your delivery arrived promptly. Providing a smooth and efficient experience is something we always strive for.

We appreciate your support and look forward to assisting you again.

Kind regards,
The Floorsafe Team

Valorada con 5 estrellas sobre 5

friendly staff

8 de diciembre de 2025
Logotipo de Floorsafe Australia

Respuesta de Floorsafe Australia

Thanks for the kind words,

We like to think we’re not a bad bunch either!

Appreciate the support & we’ll keep doing our best.

Cheers,
The Floorsafe Team

Valorada con 5 estrellas sobre 5

Order received promply.

Order received promply.

23 de noviembre de 2025
Logotipo de Floorsafe Australia

Respuesta de Floorsafe Australia

Thank you for your feedback.

We’re pleased to hear everything arrived as expected and that you found our service fast and efficient. Delivering exactly what our customers need, on time, is always our priority.

We appreciate your support and look forward to assisting you again.

Kind regards,
The Floorsafe Team

Valorada con 1 estrellas sobre 5

The product description was misleading

The product description was misleading. I purchased the "Watch Your Step" anti-slip mat. What arrived was a sticker. A sticker is not a mat. It should have been described as a "Watch Your Step" adhesive label.

5 de septiembre de 2025
Logotipo de Floorsafe Australia

Respuesta de Floorsafe Australia

Good Afternoon, and thank you for your feedback! We've reviewed the product description and agree that it is not very clear and lacks information. We apologise for the confusion, and we will be updating the product description to ensure that it is clearer. Thank you again. If there is anything further we can do, please don't hesitate to reach out to us.

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