I made a trip out to floorstore to look for some carpets where i was helped by Jake. I wasn’t rushed and was given some advice about what would be the best options for what I was looking for. He helpe... Ver más
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Consulta las opiniones de los clientes
Quality flooring at affordable prices & helpful guidance from experienced staff. Thanks to John who made the process so hassle free & easy & very pleased with our choice. Well recommended & well worth... Ver más
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Went into Floorstore today after being given a personal recommendation. As soon as I entered the store I was greeted by John. John was attentive,knowledgable and discussed various options available.... Ver más
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Paul was excellent in store found us a suitable alternative to a much more expensive carpet we were matching up & gave us a competitive quote against a floor we were quoted for as well. Knowledgeable,... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de pisos
- también en la categoría
- Contratista de materiales para suelos
- Proveedor de suelos de madera y laminados
- Tienda de alfombras
- Tienda de colchones
Sobre Floorstore
Escrito por la empresa
Floorstore - Harrogate Floorstore - Leeds Floorstore - Wakefield Floorstore Outlet - Crossgates Floorstore Outlet - Leeds
Floorstore is proud to be family run since 1961, providing the largest selection of flooring in Yorkshire with 6 stores across Leeds, Wakefield and Harrogate plus a trade counter in Leeds.
We stock floors from some of the best flooring and carpet brands including Amtico, Karndean, Kahrs, Quick-Step, Invictus, Abingdon, Cormar & Victoria Design Floors.
From elegant, engineered wood and luxury vinyl to modern and soft, stylish carpets, when it comes to fantastic flooring, we’ve got you covered. We also offer a great range of rugs, remnants and roll vinyl. Plus our Wakefield store offers a dream selection of beds too!
Whether you’re planning your next DIY project or need full service fitting, our in-store team are on hand to help you find your perfect flooring or carpet. We also price match and offer a great range of flexible finance options so getting your new floor couldn’t be easier.
We've Got You Covered
Escrito por la empresa
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
Información de contacto
Get FREE underlay on any flooring order
4,9
Excelente
1 mil opiniones
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Excellent experience
Excellent experience with the staff and helpfulness in chosing the right carpets for the rooms. Definitely would recommend.
30 de agosto de 2026
Opinión espontánea
Respuesta de Floorstore
Thank you for your fantastic review! We’re delighted our team helped you choose the right carpets for your rooms and made your experience so positive. Your recommendation means a lot to us, and we hope you love your new carpets.
Very helpful and knowledgeable
Very helpful and knowledgeable. Would definitely recommend
29 de agosto de 2026
Opinión espontánea
Respuesta de Floorstore
Thank you for your kind review and recommendation! We’re delighted our team was helpful and knowledgeable. We really appreciate your support and hope to welcome you back to Floorstore again soon.
Used these guys multiple times now
Used these guys multiple times now. Always great service an great prices.
27 de agosto de 2026
Opinión espontánea
Respuesta de Floorstore
Thank you for choosing Floorstore time and again! We really appreciate your continued support and are delighted that you’ve consistently received great service and value. We look forward to helping you again soon!
Kris could not have been more helpful…
Kris could not have been more helpful throughout the whole process. His communication was excellent, and despite us having such a short lead time, he went above and beyond to make sure everything was organised and pushed through as quickly as possible.
He was absolutely lovely to deal with, professional, friendly and incredibly helpful from start to finish. We really appreciated all his hard work and couldn’t recommend Kris and the team highly enough. Fantastic service! Thank you so much Kris!
20 de agosto de 2026
Opinión espontánea
Respuesta de Floorstore
Thank you so much for your fantastic review! We’re delighted to hear that Kris made the whole process so smooth, especially with your short lead time. His communication, professionalism and willingness to go above and beyond are qualities we’re incredibly proud of. We’ll be sure to share your lovely feedback with Kris and the team, they’ll be thrilled!
Rob was very helpful when I came in…
Rob was very helpful when I came in today to buy my bed
27 de agosto de 2026
Opinión espontánea
Respuesta de Floorstore
Thank you for your lovely review! We’re delighted Rob was so helpful and made buying your new bed a great experience. We’ll be sure to pass your kind words on to him. We hope you enjoy your new bed!
Thank you Paul
Thank you Paul, great visit. Very knowledgable and helped us by a roll end and all the bits needed.
26 de agosto de 2026
Opinión espontánea
Respuesta de Floorstore
Thank you for your lovely review! We’re delighted that Paul’s knowledge and helpful advice made your visit a great one, and that he helped you find the right roll end and everything needed to go with it. We’ll be sure to pass on your kind words, and we hope to welcome you back to Floorstore soon!
Great staff at Wakefield
Paul was friendly, helpful and knowledgeable.
26 de agosto de 2026
Opinión espontánea
Respuesta de Floorstore
Thank you for your kind review! We’re delighted to hear that Paul at our Wakefield store was friendly, helpful and knowledgeable. We’ll be sure to pass on your lovely feedback to him, and we hope to welcome you back to Floorstore soon!
Very well looked after by the staff
Very well looked after by the staff. Everything was explained to us from the costing, to the fitting and what would happen on the day. Highly recommend.
25 de agosto de 2026
Opinión espontánea
Respuesta de Floorstore
Thank you for your lovely review and recommendation! We’re delighted that our team looked after you and explained everything clearly, from the initial costs through to fitting day. We hope you enjoy your new flooring and look forward to welcoming you back to Floorstore in the future!
Excellent Product Advice and Customer Service
Excellent service, as always, from Paul. He's always spot on with advice, whether that's for carpets or harder to manage areas like kitchen/bathroom. Never disappointed with our choices. This time a great, hardwearing carpet, which Paul squeezed as many rooms as possible out of the piece we bought, making it really economical. Great customer service and attention to detail, even the fitters are fab! Thank you once again for being amazing.
25 de agosto de 2026
Opinión espontánea
Respuesta de Floorstore
Thank you so much for your wonderful review! We’re delighted that Paul’s advice and attention to detail helped you find the perfect hardwearing carpet while making the most economical use of it across your rooms. We’ll be sure to share your kind words with Paul and our fitting team. Thank you for choosing Floorstore again, we really appreciate your continued support!
Really great in the store today
Really great in the store today, found a bargain piece exactly the size we wanted, helpful advice on the carpet, underlay options, fitting and delivery.
25 de agosto de 2026
Opinión espontánea
Respuesta de Floorstore
Thank you for the wonderful review! We’re delighted you found the perfect bargain and received helpful advice on the carpet, underlay, fitting and delivery. We hope you enjoy your new flooring!
Excellent customer service
Excellent customer service. The man who served us was very polite and informative. Would definitely recommend this place
24 de agosto de 2026
Opinión espontánea
Respuesta de Floorstore
Thank you for your lovely review! We’re delighted you received polite, informative service at Floorstore. We really appreciate your recommendation and look forward to welcoming you back soon.
Amazing experience
Amazing experience! Great showroom with fantastic choice & easy layout. Sean was patient, knowledgeable and extremely friendly. Brilliant customer service & would definitely recommend.
24 de agosto de 2026
Opinión espontánea
Respuesta de Floorstore
Thank you for your wonderful review! We’re delighted you enjoyed visiting our showroom and found the choice and layout helpful. It’s fantastic to hear that Sean provided such friendly, knowledgeable service, we’ll be sure to share your kind words with him. Thank you for recommending Floorstore!
Poor fitting …
The sale staff were great but unfortunately the fitting team let them down there have not put any carpet grips down and have got glue all over the tresshold strip and it is lifting at one end
When I spoke with the fitting team there said no grips put down because its a concrete floor but we have alway had grips put down before
There said there sort the tresshold out but still have not turned up yet to put it right
14 de agosto de 2026
Opinión espontánea
Respuesta de Floorstore
We’re sorry to hear about the issues with your fitting, particularly after such a positive experience with our sales team. This isn’t the standard of service we aim to provide, and we understand your frustration that the threshold strip has still not been put right. Please contact your local store with your order details so the team can investigate and arrange for the outstanding work to be resolved as soon as possible.
Super-helpful staff
The ?manager Andy was extremely helpful, patient, and well-informed. We've already placed a follow-up order.
18 de agosto de 2026
Respuesta de Floorstore
Thank you for your lovely review! We’re delighted to hear that Andy was helpful, patient and knowledgeable throughout your visit. Your follow-up order is a wonderful compliment, and we really appreciate your continued custom.
We have bought laminate flooring for…
We have bought laminate flooring for our house project. In store they have a great selection of different floor types. The overall purchase process was very quick and we were offered to pick up our order promptly next day.
22 de agosto de 2026
Opinión espontánea
Respuesta de Floorstore
Thank you for your fantastic review! We’re delighted you were pleased with our wide selection and found the whole purchasing process quick and straightforward. We hope your new laminate flooring looks wonderful in your home!
John
John, was expectionly helpful, very knowledgeable and clear. Really able to make my decision.
22 de agosto de 2026
Opinión espontánea
Respuesta de Floorstore
Thank you for your lovely review! We’re delighted to hear that John was so helpful, knowledgeable and clear, making your decision that much easier. We’ll be sure to pass your kind feedback on to him.
Bought my laminate great prices good…
Bought my laminate great prices good staff
22 de agosto de 2026
Opinión espontánea
Respuesta de Floorstore
Thank you for your kind review! We’re delighted you were happy with our prices and the service from our team. We hope you love your new laminate flooring!
Found exactly what I needed at very…
Found exactly what I needed at very short notice. Manny was super helpful and I'd recommend floorstore to anyone
22 de agosto de 2026
Opinión espontánea
Respuesta de Floorstore
Thank you for your fantastic review and recommendation! We’re delighted that you found exactly what you needed at short notice and that Manny was so helpful. We’ll be sure to pass your kind feedback on to him.
10/10 service
10/10 service. John helped us pick the perfect carpet, taking the time to explain which carpet would best suit our needs and had a lot of patience during the process. Great salesman!
22 de agosto de 2026
Opinión espontánea
Respuesta de Floorstore
Thank you for your fantastic 10/10 review! We’re delighted that John took the time to help you choose the perfect carpet for your needs. We’ll be sure to pass your kind comments on to him. We hope you love your new flooring!
Andy has been an amazing help
Andy has been an amazing help. Made the process really quick and easy. He was really helpful with our choices throughout the process. Would strongly recommend booking through the floor store if you’re changing your flooring.
22 de agosto de 2026
Opinión espontánea
Respuesta de Floorstore
Thank you for your wonderful review and recommendation! We’re delighted that Andy made the whole process quick and easy while helping you choose the right flooring. We’ll be sure to pass your lovely feedback on to him.
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