Thank you! I am in another country and couldn’t make it to the funeral, so sending flowers was the one thing I could do. Floral.mu delivered within 12hours the next day and they arrived right on time... Ver más
La empresa ha respondido
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Thank you! I am in another country and couldn’t make it to the funeral, so sending flowers was the one thing I could do. Floral.mu delivered within 12hours the next day and they arrived right on time... Ver más
La empresa ha respondido
It’d be more convenient for the customer if you could add precise range of delivery time (8-10 am, 10 am - 12 pm, etc). Other than tat everything was smooth.
La empresa ha respondido
Swift service - Ordered online and from there I received a WhatsApp msg requesting recipient’s mobile number for contact but unfortunately they did not have a local sim. I provided the house phone num... Ver más
La empresa ha respondido
quick response, caring and great services. it was an unusual order, a challenging one and the Floral team did tremendously well and delivered on time. thank you
La empresa ha respondido
Discover the art of gifting in Mauritius with our handpicked, expertly arranged bouquets—specializing in stunning rose arrangements. Looking for Mauritius' best flower delivery? We deliver fresh, breathtaking blooms straight to your loved ones' doors, same day! Make every occasion unforgettable with Floral.mu’s premium service and heartfelt surprises.
La Caverne 1, Vacoas, Mauricio
Invita a los clientes a opinar
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Ha contestado el 100% de las opiniones negativas
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Excellent customer service with very charming and respectful follow up both by email and WhatsApp. Highly recommend.

Respuesta de Floral
The service was excellent, delivered on time and the bouquet were very beautiful and well decorated. Really appreciated and thank you. I will recommend my friends well as.

Respuesta de Floral
Ordered and delivered the same day without delay.

Respuesta de Floral
beautiful bouquet delivered internationally on time

Respuesta de Floral
The communication in getting my order to the correct location was amazing! I made a mistake on the address being from New Zealand and so appreciated the kind and professional way it was coordinated and handled on email and WhatsApp

Respuesta de Floral
You kept me informed and requested information that was outstanding.
Thank you

Respuesta de Floral

Respuesta de Floral
They responded quickly and they supplied good service.

Respuesta de Floral
I live overseas and wanted my mum to feel special on her birthday, so I placed an online order with Floral.mu for a bouquet and a cake to be delivered to her. The bouquet was absolutely beautiful. My mum loved it and it truly brightened her day.
What impressed me as well was the clear and prompt communication. Floral.mu kept me updated through WhatsApp, letting me know when the order was being prepared, when it was out for delivery, and when it had been delivered. Even from abroad, I felt reassured knowing exactly what was happening.
The first cake we received, however, was overly sweet and not to my mum’s taste. I raised this concern with Floral.mu, and I was genuinely impressed by their response. Within just a few days, they sent us a replacement cake that was less sweet and perfectly suited to my mum’s preference. This thoughtful gesture made us feel valued as customers and showed their commitment to excellent service.
Although the original cake did affect the flow of the birthday celebration, the way Floral.mu handled the situation left a lasting positive impression. Their generosity, consideration, and quick action turned things around for us.
Because of this, I would definitely order from them again for future special occasions, knowing that not only do they deliver beautiful products, but they also truly care about their customers’ satisfaction- even when ordering from abroad.

Respuesta de Floral
Very effective on line communication to keep the customer aware of the delivery process and potential issues

Respuesta de Floral
Beautifully arranged and delivered on time.

Respuesta de Floral
Thank you so much guys
As usual the trust is here and quality
Keep it up 👍🥰👏

Respuesta de Floral
It was easy to place an order and the delivery arrived on the schedule time and date. This was a surprise for my nephew who turned 5 he loved both the cookies 🍪 and cake. It was freshly made! He also received a card with the specialised messaged printed on.
Overall it was all great as this was my first time ordering online from abroad. Definitely recommend if you would like to surprise your love one on their special day.

Respuesta de Floral
Swift service - Ordered online and from there I received a WhatsApp msg requesting recipient’s mobile number for contact but unfortunately they did not have a local sim. I provided the house phone number and Google pin location and a hint next to the entrance and that was it. Delivery was confirmed and proof of delivery and who signed for it was provided via WhatsApp. Amazing 5 star service 🌟 🌟🌟🌟🌟. Highly recommended. Roses as well were superb 👌. Thanks guys!

Respuesta de Floral
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