Floral Opiniones 

109
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Thank you! I am in another country and couldn’t make it to the funeral, so sending flowers was the one thing I could do. Floral.mu delivered within 12hours the next day and they arrived right on time... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It’d be more convenient for the customer if you could add precise range of delivery time (8-10 am, 10 am - 12 pm, etc). Other than tat everything was smooth.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Swift service - Ordered online and from there I received a WhatsApp msg requesting recipient’s mobile number for contact but unfortunately they did not have a local sim. I provided the house phone num... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

quick response, caring and great services. it was an unusual order, a challenging one and the Floral team did tremendously well and delivered on time. thank you

La empresa ha respondido

Información sobre la empresa

  1. Floristería

Escrito por la empresa

Discover the art of gifting in Mauritius with our handpicked, expertly arranged bouquets—specializing in stunning rose arrangements. Looking for Mauritius' best flower delivery? We deliver fresh, breathtaking blooms straight to your loved ones' doors, same day! Make every occasion unforgettable with Floral.mu’s premium service and heartfelt surprises.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

109 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(109)

80 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Delivery

awesome service, definitely recommended

1 de octubre de 2025
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Respuesta de Floral

Thank you so much for your recommendation 🌸

We’re thrilled to hear you enjoyed the service. Your support truly means a lot to us 💐

Valorada con 5 estrellas sobre 5

Heads up

Excellent customer service with very charming and respectful follow up both by email and WhatsApp. Highly recommend.

7 de octubre de 2025
Opinión espontánea
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Respuesta de Floral

Thank you so much for your thoughtful recommendation 🌸

We’re delighted to hear that our follow up and communication made a positive impression. Providing attentive and respectful service at every step is something we truly value 💐

Valorada con 5 estrellas sobre 5

The service was excellent

The service was excellent, delivered on time and the bouquet were very beautiful and well decorated. Really appreciated and thank you. I will recommend my friends well as.

3 de octubre de 2025
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Respuesta de Floral

Thank you so much for your kind words 🌸

We’re delighted to hear that the bouquet arrived on time and was beautifully arranged. Your appreciation means a lot to our team.

And thank you for recommending us, that’s truly the greatest compliment 💐

Valorada con 5 estrellas sobre 5

All good

All good. Easy ordering and delivery on time.

2 de octubre de 2025
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Respuesta de Floral

Thank you for your feedback 🌸

We’re glad to hear everything went smoothly,

Valorada con 5 estrellas sobre 5

Ordered and delivered the same day…

Ordered and delivered the same day without delay.

25 de septiembre de 2025
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Respuesta de Floral

Thank you for your kind feedback 🌸

We’re delighted we could arrange a same day delivery seamlessly for you.

Valorada con 5 estrellas sobre 5

The communication in getting my order…

The communication in getting my order to the correct location was amazing! I made a mistake on the address being from New Zealand and so appreciated the kind and professional way it was coordinated and handled on email and WhatsApp

16 de septiembre de 2025
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Respuesta de Floral

Thank you for sharing this 🌸

We’re so glad we could assist in getting everything to the right place, especially across the distance. Mistakes happen, and it’s our role to handle them with care and clarity.

It means a lot to know you felt supported and well taken care of throughout 💐

Valorada con 5 estrellas sobre 5

You kept me informed and requested…

You kept me informed and requested information that was outstanding.

Thank you

3 de septiembre de 2025
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Respuesta de Floral

Thank you for your kind words 🌸

We’re glad our updates and coordination made things easy for you. Truly appreciated 💐

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Will definitely order again.

9 de septiembre de 2025
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Respuesta de Floral

Thank you so much 🌸

We’re delighted to hear that, and we’ll be here whenever you wish to order again 💐

Valorada con 5 estrellas sobre 5

They responded quickly and they…

They responded quickly and they supplied good service.

8 de septiembre de 2025
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Respuesta de Floral

Thank you for your feedback 🌸

We’re glad you felt well supported and that everything was handled promptly. It truly means a lot 💐

Valorada con 5 estrellas sobre 5

Fast service

3 de septiembre de 2025
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Respuesta de Floral

Thank you 🌸

We’re glad everything was handled swiftly for you

Valorada con 5 estrellas sobre 5

Excellent customer care and communication

I live overseas and wanted my mum to feel special on her birthday, so I placed an online order with Floral.mu for a bouquet and a cake to be delivered to her. The bouquet was absolutely beautiful. My mum loved it and it truly brightened her day.

What impressed me as well was the clear and prompt communication. Floral.mu kept me updated through WhatsApp, letting me know when the order was being prepared, when it was out for delivery, and when it had been delivered. Even from abroad, I felt reassured knowing exactly what was happening.

The first cake we received, however, was overly sweet and not to my mum’s taste. I raised this concern with Floral.mu, and I was genuinely impressed by their response. Within just a few days, they sent us a replacement cake that was less sweet and perfectly suited to my mum’s preference. This thoughtful gesture made us feel valued as customers and showed their commitment to excellent service.

Although the original cake did affect the flow of the birthday celebration, the way Floral.mu handled the situation left a lasting positive impression. Their generosity, consideration, and quick action turned things around for us.

Because of this, I would definitely order from them again for future special occasions, knowing that not only do they deliver beautiful products, but they also truly care about their customers’ satisfaction- even when ordering from abroad.

23 de agosto de 2025
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Respuesta de Floral

Thank you so much for sharing this beautiful experience with us 🌸

We’re truly honored to have been part of your mum’s birthday, especially from afar. Knowing the bouquet brought her joy and that you felt reassured through our updates means a great deal to us.

We also sincerely appreciate your understanding regarding the cake. Your feedback was important, and we’re glad we could make it right with something better suited to her taste. Moments like these matter, and it means everything to us that you felt cared for throughout.

Your trust and kind words truly stay with us 💐

Valorada con 5 estrellas sobre 5

Good services

Very effective on line communication to keep the customer aware of the delivery process and potential issues

22 de agosto de 2025
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Respuesta de Floral

Thank you for your kind feedback 🌸

We’re glad our communication kept you well informed throughout. Making the process clear and reassuring is something we truly value 💐

Valorada con 5 estrellas sobre 5

Important

Satisfação Great.👌🏼

6 de agosto de 2025
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Respuesta de Floral

Thank you so much 🌸

We’re delighted to know you were satisfied. It truly means a lot to us 💐

Valorada con 5 estrellas sobre 5

Thank you so much guys

Thank you so much guys
As usual the trust is here and quality
Keep it up 👍🥰👏

29 de julio de 2025
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Respuesta de Floral

This really means a lot to us 🌸

Thank you for your continued trust and support. Knowing you can rely on us for quality every time is something we truly cherish 💐

Valorada con 5 estrellas sobre 5

It was easy to place an order and the…

It was easy to place an order and the delivery arrived on the schedule time and date. This was a surprise for my nephew who turned 5 he loved both the cookies 🍪 and cake. It was freshly made! He also received a card with the specialised messaged printed on.
Overall it was all great as this was my first time ordering online from abroad. Definitely recommend if you would like to surprise your love one on their special day.

15 de julio de 2025
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Respuesta de Floral

This is so lovely to read 🌸

We’re really glad everything came together for your nephew’s special day, from the surprise to the little details like the card and fresh treats. Moments like a 5th birthday deserve that extra touch ✨

Thank you for trusting us from abroad, it truly means a lot 💐

Valorada con 5 estrellas sobre 5

Prompt and Swift service

Swift service - Ordered online and from there I received a WhatsApp msg requesting recipient’s mobile number for contact but unfortunately they did not have a local sim. I provided the house phone number and Google pin location and a hint next to the entrance and that was it. Delivery was confirmed and proof of delivery and who signed for it was provided via WhatsApp. Amazing 5 star service 🌟 🌟🌟🌟🌟. Highly recommended. Roses as well were superb 👌. Thanks guys!

2 de julio de 2025
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Respuesta de Floral

This was such a pleasure to read 🌸

We’re really glad our team could adapt and make the delivery smooth despite the contact details challenge. It’s those little adjustments that help everything fall into place.

Truly appreciate your recommendation 💐

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