Card failed to arrive on specific date requested and as it was a Saturday, didn’t arrive until the Monday. On complaining was offered a full refund by a Duncan but despite frequent reminders, my emai... Ver más
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Consulta las opiniones de los clientes
AVOID AVOID AVOID…. If I could give ZERO Stars, I would. I ordered a card for a 70th birthday, to be delivered on a specific date as per their website. No confirmation email received. The card was not... Ver más
It’s the first time I have used this company and was a bit sceptical, especially as I didn’t receive confirmation of order from them. However I am totally satisfied with their incredible service. It a... Ver más
If I could give this Company 0 stars I would. No confirmation of order and send two messages via their "Contact Us" form.....nothing! After reading reviews from others I decided that I would contact... Ver más
2,0
Malo
29 opiniones
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NEVER use this web Site!
DO NOT ORDER FROM FLORAL CARD!
For Christmas delivery I ordered 3 Floral Cards with specific delivery dates. One was delivered AFTER the asking date and the other two were NOT delivered at all.
Sent email requesting refund and it was agreed that the cards couldn't be tracked and a refund was promised.
Received bank statement and refund WASN'T REFUNDED!
Following 2 emails requesting matter to be sorted HAVE NOT BEEN ANSWERED.
I do wish that I'd read these reviews before ordering as this seems to be the way Floral Card operates.
HOW DO I GET MY REFUND?
Floral Card - I am letting my solicitor sort out the matter!
25 de enero de 2024
Opinión espontánea
Very dissatisfied my 83 year old mum…
Very dissatisfied my 83 year old mum did not receive her floral card until day after Mother’s Day now they are ignoring my emails
19 de marzo de 2023
Opinión espontánea
do not even consider using
ordered sympathy card and paid extra for next day delivery (17/01/23). As other reviews - heard nothing. requested update via webform. Arrived where card should have arrived a week later - definitely not received. Embarrassment as all other sympathy cards etc there but not ours. Now 11/02/23 have received e-mail to say order pending - I really hope not - its a bit too late for sympathy & the funeral is in 2 days!! still waiting for refund.
17 de enero de 2023
Opinión espontánea
Avoid Avoid Avoid
Avoid Avoid Avoid
I placed an order on 9th December which still hasn’t been delivered. I’ve sent emails, left messages on the mobile number given on their website but they are so rude not even acknowledging my concern and not picking up the phone is just so unprofessional
9 de diciembre de 2022
Opinión espontánea
Never delivered
I ordered a floralcard for my friend who had a traumatic accident on 26th july she has still not received it.15/8 paid £25 by pal pay. I have emailed them with no reply and tried to use their contact us but that seems to be in a loop, goes no where. Very disappointed would not suggest anyone uses this company.
15 de agosto de 2022
Opinión espontánea
AVOID !purchased flowers 12th July for…
AVOID !purchased flowers 12th July for delivery 24th . Money debited from PayPal account - no order confirmation from floralcard and no delivery of flowers - shocking and disappointing service - AVOID AT ALL COSTS
29 de julio de 2022
Opinión espontánea
Dead Flowers and Card all bent
Not what they show on website, flowers were half dead and one of the floral cards were all bent. Do not bother!
28 de julio de 2022
Opinión espontánea
My daughter-in-law has just received…
My daughter-in-law has just received her floral card and sent me a picture. It’s nothing like the one Floral card advertised. It’s very drab with 8 dreary looking flowers,
I’m ashamed for her to have received this shocking gift from me , they were not cheap! I have asked for a refund but I don’t really think that will happen.
Surprise! - they have now refunded me in full which is great, but it still spoiled the occasion. I have since sent her a bouquet from another flower shop.
19 de marzo de 2022
Opinión espontánea
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