It would take too long to write about the endless messages that went unanswered and the ridiculous amount of time spent trying to find out if my flowers would be delivered. As for the endless messa... Ver más
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Consulta las opiniones de los clientes
My family and I have truly appreciated the exceptional level of service and creativity of Flowerchimp over these years. They are always on-time with their service and the product is perfect as well. W... Ver más
I'm Italian and was looking for a flower shop that would allow me to deliver to Hong Kong. I found the perfect solution in Flower Chimp. Delivery on time Excellent value for money Courtesy and... Ver más
The most satisfying was the efficiency in virtual services thru WhatsApp and email. I did not waste time chatting with the robots. I got fast and direct responses from Natasya and Izawati. Thank you... Ver más
Información sobre la empresa
- Mercado de flores
- también en la categoría
- Diseñador floral
- Envío de flores
- Floristería
Información de contacto
Estados Unidos
- flowerchimp.com.hk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very Unsatisfactory
It would take too long to write about the endless messages that went unanswered and the ridiculous amount of time spent trying to find out if my flowers would be delivered. As for the endless messages from the bot.......
They claim to be the best flower delivery company in Hong Kong but they have no interest in finding out whether things have gone wrong. The only way to complain is to write to the person about whom you're complaining.
So much time wasted getting nowhere!
Strong support from Hana
Strong support from Hana. Thanks!
Friendly service and does exactly what…
Friendly service and does exactly what they describe. Will use again
Amazing creativity & exceptional service
My family and I have truly appreciated the exceptional level of service and creativity of Flowerchimp over these years. They are always on-time with their service and the product is perfect as well. We recently purchased a butterfly surprise cake and flowers for my Mum and she was blown away by the joy this brought her. Thank you to Izawati and Team Flowerchimp!
Recommended Florist
Flowerchimp were recommended to me by a friend as I do not live in HK anymore. I needed funeral flowers for a relative and Flowerchimp customer services were excellent in responding and organising the Flowers for me.
They also arranged for a timed delivery too. Good flowers and service. I would recommend.
lzawati was really helpful and was able…
lzawati was really helpful and was able to give me a time window of when the flowers would arrive
Prompt Delivery
The order was placed shortly before I need it. The flowers were received on time. The staff, Izawati, is responsible and gave prompt response. Pleasant experience.
Fast delivery and excellent customer service
The order was placed online around 11:00 am, and the recipient received the flower basket at 2:25 pm. I am very happy with the prompt delivery. Also, the hotline staff member, Sunny, was professional in answering my enquiries and following up on my order.
Excellent
Everything was as promised in my opinion: the delivery time, the product—nothing to add. I simply hope the customer service remains the same in the long run, as I've been ordering from this platform for a year now.
Great customer service
Great customer service and prompt response to emails. Friendly and responsive delivery service 🚚 Special thanks to Izawati 🌷
Poor customer service from Izawati
Poor customer service from Izawati ; poor website instructions and descriptions
Avoid it at all cost
Good Experience
Good Experience, fast reponse for revising my order, thanks "Haikey"(live agent).
Five star experience
This is the second time I buy a gift with Flowerchimp.
I speak with Izawaty, who is really good, patient, and proactive.
Really very good!!
Very efficient and lots of variety!!
Thank you Izawati for your amazing…
Thank you Izawati for your amazing service, updating me constantly on my order which I truly appreciate.
Looks nothing like product photo
Looks nothing like product photo. very poor quality
The most satisfying was the efficiency…
The most satisfying was the efficiency in virtual services thru WhatsApp and email. I did not waste time chatting with the robots. I got fast and direct responses from Natasya and Izawati. Thank you.
Prices are reasonable in wide varieties of bouquets.
Great customer service
Easy, fast, reliale. Helped with some edits after my delivery was confirmed too. Fast replies and very reliable
The customer service (Izawati) is very…
The customer service (Izawati) is very helpful, friendly and responses promptly. Really appreciated.
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