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flowkayaks.co.uk Opiniones 354

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TrustScore: 5 sobre 5

4,8

Tienda de canoas y kayaks
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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From the time I rang and asked advice about a kayak and accessories to the delivery day I received a very good service. I had to ask alot of questions which were answered with knowledge and patience.... Ver más

Valorada con 5 estrellas sobre 5

After arriving at flow we were greeted and made to feel very welcome and all questions were answered with great information and knowledge. The products on offer were fantastic and there was not rush o... Ver más

Valorada con 4 estrellas sobre 5

The product arrived quickly, packaged well and was a great price A bit disappointed with the foam strips to go inside the helmet, but that is the choice of the manufacturer, had to purchase additiona... Ver más

Valorada con 5 estrellas sobre 5

I'm pretty much a novice kayaker, so I had loads of questions about what might be suitable for me etc. Tamsyn was super-friendly and super-patient, emphasising that what feels comfortable is most impo... Ver más

Información sobre la empresa

  1. Tienda de canoas y kayaks
  2. Tienda de artículos para deportes al aire libre
  3. Tienda de deportes

Escrito por la empresa

Flow Kayaks, Nottingham are paddle sport experts and enthusiasts, retailing quality kayaking, canoeing and other water sports products from market leading brands. With a showroom in Nottingham and a busy online store, Flow Kayaks are thrilled to share our products, knowledge and enthusiasm for water sports with the UK and Irish markets. Flow Kayaks are owned and staffed by expert paddlers and we pride ourselves on our market leading advice and service! Brands we stock: Peak PS, Pyranha Kayaks, NRS, Level Six, HF Safety, Wave Sport Kayaks, P and H Sea Kayaks, Werner Paddles, EXO Kayaks, ZET Kayaks, Whetman Equipment, Astral Footwear and Buoyancy Aids, Baltic Lifejackets, GUIGUI-Prod, Jackson Kayaks, Kober Paddles, Lettmann, G'Power Paddles, Select Paddles, Grey Owl, Venture Canoes and more! Flow Kayaks were established in 2018 as the sole UK distributor for EXO Kayaks. Since then we have supplied kayak shops around the UK and Ireland with EXO and ZET Kayaks. In 2021 we opened our first retail shop in Nottingham and began to sell kayaks, canoes, clothing and equipment to directly to customers, as well as to our valued shops. Flow Kayaks have worked with Paddle UK for supporting competition events, supplied the armed forces canoe and kayak teams as well as supplying multiple canoe and kayak clubs and outdoor centres around the UK.

Our Shipping Promise

Free Fast Shipping

We ship all of our clothing and kit orders with Royal Mail Tracked 24 and 48 services. We also process, pack and dispatch your orders the same day so they arrive to you promptly. You can track your order via our easy email tracking system! Paddles and large boxed items are shipping securely with Parcel Force. Our kayaks are delivered directly by ourselves or occasionally private, trusted courier to minimise handling and potential damages.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

354 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 83% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great service went in not knowing much…

Great service went in not knowing much about life jackets came out with one that fits like its made for me. The owner helped me choose spoke of options clearly knew what he was taking about would recomend giving them a call if you need anything. Great shop.

9 de diciembre de 2025
Valorada con 2 estrellas sobre 5

no measurements, no customer service at all

There were no measurements on the link for the helmets. I emailed to request this information and got no reply. After a couple of weeks I ordered 2 helmets to try and return one. I emailed again to clarify the returns address…… guess what? No reply ! I was looking at PFD’s from this site but will not bother buying one from here

12 de diciembre de 2025
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Respuesta de flowkayaks.co.uk

Sorry that the size guide wasn't showing on the website. We are continuously working to improve our website but as it's just the two of us it does take some time to get through. December was a particularly busy month for us and we struggled to keep up, we are in the process of hiring an extra set of hands to help us stay on top of enquiries whilst we are serving customers in the shop. We appreciate your feedback and it is helping us to make improvements for 2026!

Valorada con 2 estrellas sobre 5

I’m not very happy with the customer…

I’m not very happy with the customer service. I purchased a life vest, and the price was reduced before it even arrived at my home. I called and emailed Flow Kayak on December 7th and spoke with Jake by phone. He asked me to email Flow Kayak and said he would look into the issue. I have now waited seven days and have not heard back from either Jake or Flow Kayak.

7 de diciembre de 2025

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