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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’m a polyglot and I’m happy to find FluentU- App! This App is very good for me, cause I can exercise all my languages in the same place. In that way I feel myself better and accepted!... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Usama helped me via email. The assistance was responsive, professional, required some research which was accomplished very quickly and a solution was found far faster than I expected. In times... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lhea was able to explain to me about some glitches in the FluentU program. She gave me a simple explanation to solve the problem.

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Very confusing website, difficult to understand how to access content and how to use. Not organized well. Although I really liked the idea of watching videos with subtitles and explanations, I f... Ver más

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Información sobre la empresa

  1. Proveedor de cursos de idiomas
  2. Compañía de software

Información proporcionada por diversas fuentes externas

Language immersion is the key to learning a foreign language. FluentU brings language learning to life through language immersion with real-world videos.


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4,7

Excelente

TrustScore: 4.5 sobre 5

118 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(118)

7 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

This is not a trustworthy company

This is not a trustworthy company. If I could give them negative stars I would. They charged my account without any notice (yes I checked the spam folder) and because I wasnt expecting a $100 charge, my mortgage payment bounced and I had to pay a $45 overdraft fee on top of it! They say you'll get an email when your renewal date is approaching, but that's a lie. Also I've sent 3 emails to their support, as directed by their site, and have had absolutely zero contact from them. If you want to learn a language and need an app, don't pick this one. Go check out duo lingo or your local library and get a book. They don't rip you off.

30 de noviembre de 2023
Opinión espontánea
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Respuesta de FluentU

I sincerely apologize for the bounced mortgage payment and the associated overdraft fee, this must be really stressful. I'm also sorry for not getting back to you sooner.
If it's not too late, I would like to offer assistance by covering the cost of your overdraft fee. Please send us an email at support@fluentu.com, I am here to help.

Valorada con 5 estrellas sobre 5

An Indispensable Tool for Language Learners

I've been using FluentU for almost 2 weeks now as an intermediate learner and it's been immensely helpful! Each video has correct transcription of what is spoken and has a natural English translation. The best thing about the transcription is that you can hover over any word and you will get its meaning in that specific context instead of two or more general meanings. Furthermore, there are also quizzes that help refresh your memory of relevant vocabulary and remind you how to spell words. Learning has never been more fun!

22 de noviembre de 2023
Opinión espontánea
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Respuesta de FluentU

Thank you for sharing your positive experience with FluentU! We're thrilled to hear that the transcriptions, contextual word meanings, and quizzes have made your learning enjoyable and effective. If you have any suggestions for improvement or specific features you'd like to see, feel free to let us know. Happy learning!

Valorada con 5 estrellas sobre 5

So thorough

I love the repetitious exercises along with the videos of great variety covering so many topics. And that you take me back to review what I've learned after a couple of days to make it stick.

18 de noviembre de 2023
Opinión espontánea
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Respuesta de FluentU

I'm glad you appreciate the repetitive exercises, diverse video content, and the review approach to reinforce learning. Consistency and variety are key to effective learning experiences! Happy learning!

Valorada con 5 estrellas sobre 5

It's simple and the material is easy…

It's simple and the material is easy clear to understand. The course is great, fun for beginners and experience people that want to contuine to learn langusges. GREAT OVERALL. I recomment FulentU.

10 de noviembre de 2023
Opinión espontánea
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Respuesta de FluentU

Thank you for the positive feedback! We're thrilled to hear that you found our course simple, and enjoyable for both beginners and experienced learners. We appreciate your recommendation and look forward to continuing to support your language-learning journey at FluentU. Happy learning!

Valorada con 1 estrellas sobre 5

Too many technical flaws

Like a lot of software now with good content, it is let down by poor implementation. Signed up today and already having major technical problems - app not working and website down. Simply not good enough.

9 de noviembre de 2023
Opinión espontánea
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Respuesta de FluentU

Hi Thomas! Thank you for bringing this to our attention. We apologize for the inconvenience you've experienced. To better assist you, could you please provide more details about the technical issues you're facing? Feel free to reach out to us at support@fluentu.com, and we'll promptly address your concerns. Thank you for your understanding.

Valorada con 5 estrellas sobre 5

Great way to build good language habits

I really like the review withn this website. I don't think it would be enough to actually get fluent if you had no previous knowledge but its good if you take this along side maybe weekly lessons with tutor. I like the small bits of knowledge so you don't get stress and the follow up is good to drill home concepts. I have had good luck with customer service and having them get back to me with an answer. It;s kind of addictive.

4 de noviembre de 2023
Opinión espontánea
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Respuesta de FluentU

Thank you for sharing your positive experience! We're glad to hear you find the reviews helpful and that the format suits your learning style. It's fantastic that you've had a positive interaction with our customer service team as well. If you have any further feedback or suggestions, feel free to let us know. Happy learning!

Valorada con 2 estrellas sobre 5

It's a shame because it's a great…

It's a shame because it's a great concept, but this app is way too buggy to actually use!

2 de octubre de 2023
Opinión espontánea
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Respuesta de FluentU

We appreciate your feedback and apologize for any inconvenience you've experienced with our app. Your input is valuable in helping us make the app better. If you have any specific issues or suggestions, please feel free to share them with us at support@fluentu.com so that we can address them promptly. Thank you for using our app!

Valorada con 5 estrellas sobre 5

I liked this website

I liked this website. It has a very good education system with subtitles and videos. It's very comfortable that I am able to know what some word means because you can with one move select the word under the video and read the meaning of it.

26 de septiembre de 2023
Opinión espontánea
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Respuesta de FluentU

I'm glad to hear that you found the website helpful! Don’t hesitate to shoot us a note at support@fluentu.com if you have any questions. Take care!

Valorada con 5 estrellas sobre 5

Essential app in a language learning toolkit! Great videos and listening practice.

FluentU is one of the best apps for learning new languages out there. It is all about the format. They have a huge library of videos containing movie clips, songs, little lessons, cartoons, and so on. Before you watch the video you are given a list of words that you can review a few times to get them into short term memory - so when you are watching the video you can actually understand the gist of what they are saying. It is a more natural way than just doing word lists or DuoLingo style lessons because you are actually learning to listen rather than recognize. On top of that they also have a more traditional DuoLingo style course with word and grammar lessons, but the power is in those videos. My current setup is using Human Japanese to get more in depth lessons on different words and grammar, as it has much deeper in a textbook style approach, with FluentU for listening practice and drills to memorize the material.

19 de septiembre de 2023
Opinión espontánea
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Respuesta de FluentU

Thanks for sharing your experience with FluentU, Andrew! It's great to hear how effective the format is for your language learning, especially with the extensive library of videos. Happy learning!

Valorada con 1 estrellas sobre 5

Do not trust this company with your bank details!

I signed up for a free trial, and cancelled 3 days before its expiry (much earlier than the required 24 hours), following the cancellation instructions provided by FluentU. I then received an email saying my trial was about to expire and my card would be charged for a year subscription (nearly $100). I emailed them to say I’d cancelled and so I shouldn’t be charged any further. They confirmed that I had indeed cancelled and that they wouldn’t be taking any money from me. Then yesterday evening, they proceeded to charge my card for the year. This is an unauthorised transaction. They clearly cannot be trusted with the bank card details they request for a free trial.
DO NOT GIVE THEM YOUR BANK DETAILS!!

14 de septiembre de 2023
Opinión espontánea
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Respuesta de FluentU

Hi Elaine! I'm really sorry to hear about what happened. Please know that we already processed a full refund and cancelled your subscription. Rest assured that this is not the experience that we want to provide to our users. If you need further assistance please reach out to us at support@fluentu.com we are happy to help. Thank you!

Valorada con 5 estrellas sobre 5

I like the videos content and the tests…

I like the videos content and the tests until complete all the words requirement of the video.

3 de septiembre de 2023
Opinión espontánea
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Respuesta de FluentU

We're glad to hear that you enjoy the video content and find the tests engaging. Keep up the great work, and we hope you continue to have a rewarding learning experience with FluentU! If you ever have more feedback or suggestions, feel free to share them with us. Happy learning!

Valorada con 5 estrellas sobre 5

I like how it works

I like how it works, it actually teaches me the words included in the videos, and I can learn with this app in a playful way. I can recommend it to anyone from the younger generation, who wants to study while having fun. One disadvantage I have experienced so far, that the underlined words (they teach after the videos) are commonly known ones on some occasions.

2 de septiembre de 2023
Opinión espontánea
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Respuesta de FluentU

Thank you for your positive feedback! We're delighted to hear that you find FluentU's approach to teaching vocabulary playful and effective. Your input helps us enhance the overall quality of FluentU. Have a great day!

Valorada con 5 estrellas sobre 5

It is so much fun and easy to learn

It is great and so easy to revise words and remember them. I would be great if we would have grammar section as well. Of course by watching videos is the best, easiest and funniest part.
"And one more thing, it would be great if you could add Turkish language, my wife would like to join the FluentU but unfortunately, she does not know in english. Only she can speak in turkish beside Azeri language.

2 de julio de 2023
Opinión espontánea
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Respuesta de FluentU

We're thrilled to hear that you find it easy to revise and remember words with FluentU! Thank you for the suggestion about adding a grammar section and Turkish language. Thank you for being a part of the FluentU community!

Valorada con 5 estrellas sobre 5

great help

Hi, what I like the most is the FluentU people always being there to help. And the content can't be better. Thank you!

31 de agosto de 2023
Opinión espontánea
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Respuesta de FluentU

Thank you for your kind words! We're delighted to hear that you appreciate our team's support and find our content valuable. Your satisfaction is our priority, and we're here to assist you whenever you need it. Happy learning!

Valorada con 5 estrellas sobre 5

Super Great!!!

26 de agosto de 2023
Opinión espontánea
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Respuesta de FluentU

We're thrilled to hear that you're having a positive experience! If you have any questions, or want to share more feedback, feel free to reach out. Happy learning!

Valorada con 3 estrellas sobre 5

Need to have a speaking component

27 de agosto de 2023
Opinión espontánea
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Respuesta de FluentU

Hi Fevzi! Thank you for your feedback! Please note that we now have speaking exercises in the app. Please send us an email at support@fluentu.com so we can assist. Take care!

Valorada con 5 estrellas sobre 5

I like the instruction format

I like the instruction format, especially the short clips, having the translation under the words and the ability to go back and replay a segment.
I would like to have more videos from Spanish Playground, Disney and sports videos especially baseball and soccer.

21 de agosto de 2023
Opinión espontánea
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Respuesta de FluentU

We're delighted to hear that you appreciate the instruction format and find the features helpful, such as the short clips and translations. Your positive feedback motivates us to continue enhancing the learning experience. Have a great day!

Valorada con 5 estrellas sobre 5

can't recommend strongly enough, love this

The best things I like about this are the prevalence of native speakers in video, so the realism is spot on. The pace of speaking varies from slow to fast as you move up the levels from beginner to advanced. I'm still low-intermediate and the way the speakers have very slight pauses between words is exactly what I need to parse out a sentence.

On top of that, the ability to create your own personalized vocab list is perfect. To click on any unknown word and get a definition, multiple video usages, etc. allows one to really dive into the true understanding of the language.

I started for a year and a half on Hello Chinese app on my phone, and while I thought that was very good it has topped out and I don't get much from it now outside of vocabulary review. I don't know how well this would word from a true beginner that doesn't know wo and ni, but I feel I'm picking up more skills and vocabulary every day with this than I ever did with the Hello Chinese app.

2 de agosto de 2023
Opinión espontánea
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Respuesta de FluentU

It's fantastic to hear that FluentU's authentic content and adjustable pace have been instrumental in enhancing your language learning journey. Keep up the great work, and may your language skills continue to flourish with FluentU!

Valorada con 4 estrellas sobre 5

The best language app

I love FluentU because I can pose any unknown words to find out their meaning and learn and remember them. I also like quizzes after watching each video. If 80% of the year's payment is real after 2 week trial, I will definitely give 5 stars!

1 de agosto de 2023
Opinión espontánea
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Respuesta de FluentU

Glad to hear you're enjoying FluentU's features like vocabulary lookup and quizzes! It sounds like you're having a positive experience. If you have any suggestions or questions, just shake your device to reach us. Happy learning!

Valorada con 3 estrellas sobre 5

Praying I get a refund - expected free trial

My son used this for a few days and I got charged for a yearly subscription when I thought it was a free trial. No warning that I was going to be charged via email. I thought the payment receipt was a scam as it was in my junk mail, but money went from my account.

UPDATE: Support gave me a refund after I complained so updated rating.

22 de julio de 2023
Opinión espontánea
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Respuesta de FluentU

I'm sorry to hear about your experience, Damian. We have responded to your email and processed a refund for this transaction. If you need further assistance, please send us an email at support@fluentu.com. Thank you!

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