Fluminer Opiniones 69

Respuesta de Fluminer

16 may 2025

Hi Zdena,

We take all feedback seriously and understand that order-related concerns can be frustrating. However, as this is a public forum, it’s important to clarify that anyone can post claims, and we have a responsibility to verify the authenticity of each order before any resolution can be provided.

Regarding your reference to Order #10731: For privacy, security, and accurate support, we kindly ask that you contact our team directly via Live Chat at https://fluminer.org or by email at support@fluminer.org, using the same contact details provided at checkout.

If your order was placed and there is a genuine issue, we will absolutely investigate and resolve it as a priority. However, we must also protect our business and customers from misinformation or malicious activity.

We encourage you to reach out through the proper channels so we can assist you directly and appropriately.

Thank you for your cooperation,

Fluminer Team

Respuesta de Fluminer

11 may 2025

Dear Customer,

We take your concern seriously and want to clarify a few key points.

Our support team is committed to resolving all customer issues, especially those related to delayed shipping or logistics. If your order ID is legitimate, there is no scenario where it would remain unresolved for this long—we encourage you to carefully check your inbox and ensure our emails haven’t landed in your spam or junk folder.

Public platforms like Trustpilot allow anyone to post claims, whether verified or not. That’s why it's essential to contact us directly so we can protect your privacy, validate your order, and take appropriate action.

👉 Please email support@fluminer.org or reach us via Live Chat at https://fluminer.org with your order number and the contact details used at checkout.

If your order exists and there’s an outstanding issue, we will absolutely make it right.

Sincerely,
Fluminer Team

Respuesta de Fluminer

9 may 2025

Hi Ceferino,

Thank you for your feedback. We're sorry to hear about your experience and want to assure you that we take all concerns seriously. Please follow up with your order ID through our official support channels so we can investigate and resolve your case promptly.

While we’ve encountered a number of misleading reviews and blackmail attempts from competitors, we understand that not all feedback can be verified at face value. That said, your situation will be fully reviewed, and if your order exists in our system, our team will ensure it is addressed as quickly as possible.

Regards,
Fluminer Team

Respuesta de Fluminer

9 may 2025

Hi Brayan,

We understand your frustration and truly regret that you’re feeling this way. Please know that we are actively working to resolve your issue. Our team has attempted to reach out via the email address provided, but it seems our messages may not be getting through.

We kindly ask that you try contacting us again using an alternative email address or through the live chat on our website. Our support system is monitored, and we’re committed to assisting you.

We also encourage you to remain patient as our team investigates your case. If your order exists in our system, it will be handled with priority and care. We stand by the integrity of our platform and are here to support you every step of the way.

Regards,
Fluminer Team

Respuesta de Fluminer

3 may 2025

Dear Evo,

We firmly deny your claim and want to clarify that Fluminer is a legitimate company committed to delivering high-quality mining hardware and professional customer support.

If you have placed an order with us and are facing any issues, we kindly ask that you contact our support team through the official channels. We are unable to verify or resolve individual cases through public forums, and addressing your concern properly requires order-specific information.

We take all verified customer inquiries seriously and are committed to assisting you. Please reach out to us directly so we can look into your case and provide the necessary support.

Sincerely,
Fluminer Team

Respuesta de Fluminer

24 abr 2025

Dear Faisal,

Thank you for your feedback. We're glad to hear you found the build quality satisfactory, but we're sorry to learn about your concerns regarding performance and setup.

Mining returns can vary based on factors such as network difficulty, pool settings, and environmental conditions. We strive to provide accurate performance estimates, and we’re happy to assist in optimizing your setup to achieve the best possible results.

Please reach out to our support team so we can provide clearer guidance and help address any inconsistencies you’re experiencing. Your satisfaction is important to us, and we’re here to ensure you get the most from your miner.

Sincerely,
Fluminer Team

Respuesta de Fluminer

24 abr 2025

Dear James,

We firmly deny the claim that our website is fake. Fluminer is a legitimate company, and we operate transparently, with verified operations and manufacturing in China.

If you have specific concerns or doubts, we encourage you to contact our support team directly for clarification. We are committed to addressing any valid inquiries and providing proof of our legitimacy.

Public claims should be based on verified facts, and we remain open to assisting any customer seeking genuine support.

Sincerely,
Fluminer Team

Respuesta de Fluminer

24 abr 2025

Hi Herman,

We strongly deny the claim that Fluminer.org is fake. We are a legitimate company committed to delivering high-quality products and honest service to our customers.

We welcome genuine feedback and are always available to assist with any valid concerns. If you have specific issues, please contact our support team directly so we can address them appropriately.

Public accusations without evidence are misleading, and we remain dedicated to transparency and customer satisfaction.

Sincerely,
Fluminer Team

Respuesta de Fluminer

Actualizada el 24 mar 2025

Hi James,

Thank you for reaching out. We take all customer concerns seriously; however, as this is a public platform where anyone can make a claim, we must emphasize that we are only able to take action after verifying order details through our official support channels.

To ensure privacy, security, and accurate handling, we kindly ask that you contact us directly via Live Support at https://fluminer.org or email support@fluminer.org with your order number (#10697) and the contact information used at the time of purchase.

If your order is valid and there is indeed an issue, our team will give it immediate attention and resolve it accordingly. We appreciate your cooperation and look forward to assisting you directly.

Best regards,
Fluminer Team

Respuesta de Fluminer

8 mar 2025

Dear Iskandar,

Thank you for your feedback. We’re sorry to hear that you’ve encountered network connectivity and temperature control issues. Our team is continuously working to improve the performance and stability of our miners.

For connectivity concerns, we recommend checking your network setup and ensuring your firmware is up to date. Regarding temperature control, proper ventilation and cooling are essential for optimal operation. If the issue persists, please reach out to our support team—we're happy to assist and troubleshoot further.

We appreciate your insights and your support of Fluminer! 🚀

Best Regards,
Fluminer Team

Respuesta de Fluminer

2 mar 2025

Dear Neta,

Thank you for your feedback. We appreciate your honest review and understand that consistency and support are crucial aspects of your mining experience.

1). Product Quality & Performance:

Our miners are designed for reliable performance, and we continually strive to enhance their efficiency and durability. If you have specific concerns, we’d love to hear more so we can improve.

2). Support Team Accessibility:

We acknowledge that response times may vary, especially during peak periods. We are actively working to expand our support team to provide faster assistance. Please feel free to reach out via email or our official support channels for prompt responses.

3). Mining Returns:

Mining profitability can fluctuate due to network difficulty, market conditions, and power efficiency. While we optimize our hardware for stable hashrates, external factors may affect daily returns. If you need assistance in optimizing your setup, we’re happy to guide you.

We value your input and are committed to enhancing both our products and customer support experience. Thank you for choosing Fluminer! 🚀

Would you like me to adjust anything further?

Best Regards,
Fluminer Team

Respuesta de Fluminer

Actualizada el 20 feb 2025

Hi John,

We sincerely apologize for the delay in your order and any frustration this has caused. To clarify, Fluminer.org website is our official site, and we are currently working on fulfilling all pending orders, including yours.

Our support team has been experiencing a high volume of inquiries with a few logistic setbacks that has now been resolved, but we assure you that all your order is being processed. We understand the importance of timely updates and are working on improving our response times.

Please send us your order number again via support@fluminer.org, and we will prioritize checking on your order status and providing an update as soon as possible.

Thank you for your patience and understanding. We appreciate your business and are committed to resolving this matter for you.

Best regards,
Fluminer Team

Respuesta de Fluminer

Actualizada el 20 feb 2025

Dear Kelley,

We take all customer concerns seriously and want to resolve any issues as quickly as possible. After reviewing our records, we do not have any order matching the details provided. It is possible that you may have mistakenly placed an order through a third-party or fraudulent website imitating Fluminer.

To assist you further, please provide the following details via our official support email support@fluminer.org:

1). Your order number
2). Payment transaction ID
3). The exact website where you made the purchase

If any unauthorized parties are falsely representing our company, we want to take immediate action to prevent further issues. Please rest assured that we are committed to transparency and ensuring our customers receive their products as promised.

We appreciate your patience and cooperation in resolving this matter.

Best regards,
Fluminer Team