Fly&Joy Limited Opiniones 

72
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a very positive experience with Fly&Joy. The support was always there, and everything was clear, well-organized, and easy to understand. It also felt very warm and comfortable because the agent... Ver más

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Valorada con 5 estrellas sobre 5

We had an amazing trip to Crete, Greece, and we were really impressed with the service from the company. Everything was well organised, from the arrangements before the trip to the activities and tr... Ver más

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Valorada con 5 estrellas sobre 5

I would like to say a big thank you for the excellent organisation of our trip. A special thank you to our manager Nadiia for her professionalism, helpfulness and friendly attitude. Nadiia was... Ver más

Valorada con 5 estrellas sobre 5

An Unforgettable Trip to Cabo Verde Thanks to Fly & Joy and Sofia! We recently returned from an amazing vacation in Cabo Verde, and we couldn’t be happier with our experience with the Fly & Joy t... Ver más

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Información sobre la empresa

Escrito por la empresa

Fly&Joy is a UK travel company specialising in thoughtfully planned holidays and personalised travel services in the UK, Europe and worldwide. We assist clients with package holidays, flights, hotels, apartments, villas, cruises, tours and excursions, with a strong focus on reliability, care and personal service. Whether it is a beach holiday, a family trip, a city break, a cruise or a more tailored itinerary, our team is here to make the booking process smooth, clear and enjoyable. We support clients before, during and after travel, helping them book with confidence and peace of mind. In 2025, Fly&Joy was proud to be a finalist in the TTG Top 50 Travel Agencies in the UK, reflecting our commitment to high standards of service and customer care. Fly&Joy Limited holds ATOL licence 12602, so eligible flight-inclusive holidays booked with us are ATOL protected. At Fly&Joy, we believe travel should begin with confidence, reassurance and a genuinely personal approach. We are proud to help families, couples, solo travellers and groups create memorable holidays with trusted support every step of the way.


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4,9

Excelente

TrustScore: 5 sobre 5

72 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(72)

40 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Thanks for Fly&Joy to organised my…

Thanks for Fly&Joy to organised my journey to Canary Islands to Tenerife. It was excellent service in every detail from travel, to support and advices. A lot of thanks for manager Angelica who gives all the necessary information and support in every step.
The place for holiday is great! North Tenerife is comfortable in temperatures and conveniences, cafés, restaurants, markets, shops, beaches, parks are great! Hotel Puerto de la Cruz was good as well with delicious food, live music in the evenings, comfortable room with all conveniences. Just if you are a tea drinker, take small kettle with you, they haven't got it in the room, but you can have a cuppa in a bar downstairs. It's very good that the hotel is in the middle of the centre of Puerto de la Cruz and on the beach line. You can find everything you need around and you can have interesting, relaxing and enjoyable holiday there.
I highly recommend to go to Tenerife with Fly & Joy you will have a great holiday and unforgettable experience!

20 de junio de 2024
Opinión espontánea
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Respuesta de Fly&Joy Limited

We are delighted that your vacation was a success and that you had a positive experience 😊❤️. We always strive to provide the highest quality service 🌟. We look forward to our next collaboration 🤝❤️.

Valorada con 5 estrellas sobre 5

good service and very nice workers


good service and very nice workers. Nadia, thank you very much for a wonderful vacation. I recommend applying.
🫶👌💯

28 de mayo de 2024
Opinión espontánea
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Respuesta de Fly&Joy Limited

We are very glad that your vacation was a success and that you had a positive experience 😊❤️
We look forward to our next collaboration 🤝❤️

Valorada con 5 estrellas sobre 5

Holiday

thank you very much everything very good 👍👍👍👍👍😊👍😊👍

28 de mayo de 2024
Opinión espontánea
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Respuesta de Fly&Joy Limited

We are very glad that your vacation was a success and that you had a positive experience 😊❤️.
We always strive to ensure our service is of the highest quality 🌟.
We look forward to our next collaboration 🤝❤️.

Valorada con 5 estrellas sobre 5

I recently had the pleasure of booking…



I recently had the pleasure of booking my vacation through Fly and Joy, and I couldn't be happier with the experience. They organized a fantastic trip to Tenerife, selecting a hotel with delicious food and ensuring every detail was thoughtfully planned out. I am particularly impressed with Anzhelika, who truly works around the clock to assist with any questions or concerns, even those not directly related to her job. Her dedication and support made my vacation stress-free and enjoyable. Thank you, Fly and Joy, for an unforgettable holiday. I wish you continued success and prosperity!

17 de mayo de 2024
Opinión espontánea
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Respuesta de Fly&Joy Limited

Thank you for your wonderful review! 😊 We are delighted that you enjoyed your trip to Tenerife, organized by our team. Special thanks for your kind words about Anzhelika – she is indeed a valuable member of our team and always strives to make your vacation as comfortable as possible.

Your satisfaction is our highest reward. We put in every effort to ensure that every detail of your trip is perfectly planned. Your trust and support inspire us to keep improving.

We wish you many more wonderful trips in the future and will be happy to help you organize them. Thank you for choosing Fly and Joy and we look forward to seeing you again! ✈️🌞🌴

Valorada con 5 estrellas sobre 5

Review of Fly&Joy Travel Company

My experience with Fly&Joy has been nothing short of exceptional. From the moment I contacted them to plan my vacation, I was impressed by their professionalism and dedication to customer satisfaction.

The services offered by Fly&Joy are comprehensive, covering everything from flight bookings to hotel accommodations, and even car rentals. Their range of tour options is impressive, catering to various preferences and budgets.

What truly sets Fly&Joy apart is the outstanding service provided by their agents. My agent was knowledgeable, attentive, and went above and beyond to ensure that every aspect of my trip was taken care of. From providing valuable insights on destinations to promptly addressing any queries or concerns, their expertise made the planning process smooth and stress-free.

Moreover, the organization of the tour itself was impeccable. Every detail was meticulously arranged, allowing me to relax and enjoy my vacation without worrying about logistics.

Overall, I highly recommend Fly&Joy to anyone looking for a seamless and memorable travel experience. With their exceptional service, extensive tour options, and dedicated agents, they have truly earned my trust and loyalty.

28 de mayo de 2024
Opinión espontánea
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Respuesta de Fly&Joy Limited

We are very glad that your vacation was a success and that you had a positive experience 😊❤️.
We always strive to ensure our service is of the highest quality 🌟.
We look forward to our next collaboration 🤝❤️.

Valorada con 5 estrellas sobre 5

I would like to sincerely recommend…

I would like to sincerely recommend this wonderful agency, our travel assistant Maria-Magdalena is extremely friendly, polite and was in touch with us 24/7 when we had any questions!)
Despite the fact that even during non-working hours, she was always interested in how we were, how our vacation was, and whether everything was fine, this of course caused even more trust and respect!! Just the best 10 out of 10
Excellent transfer, and even if you are alone with suitcases and a child in your arms (as happened to me due to unforeseen circumstances), they will always help you load and unload and carry you out)
In a word, simply wonderful, very grateful and extremely satisfied))) we will definitely contact only them

24 de mayo de 2024
Opinión espontánea
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Respuesta de Fly&Joy Limited

We are very glad that your vacation was a success and that you had a positive experience 😊❤️.
We always strive to ensure our service is of the highest quality 🌟.
We look forward to our next collaboration 🤝❤️.

Valorada con 5 estrellas sobre 5

Highly professional and brilliant…

Highly professional and brilliant travel company. They will look after all your travel need's. Friendly and helpful staff you can rely on. They will find you the best journey plan and best price. These people will go to great lengths to make your journey pleasant and easy and free from problems. You can trust them to make your travel successful. I will always choose them for all my travel needs.

9 de mayo de 2024
Opinión espontánea
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Respuesta de Fly&Joy Limited

Dear Daniel, thank you for such a high rating of our service🌸. We work to make your travelling comfortable and easy. Thank you for entrusting our company with the organization of your trip🥰

Valorada con 5 estrellas sobre 5

Hello everyone

Hello everyone. I want to say right away that writing a review is not for me! But I simply cannot help but say about the service of this tour operator:
Travel for me is comfort (flight schedule, hotel location, cost, etc.) and at least once you have contacted a tour operator, you know that not everyone will be able to find an approach to your wishes... What can I say about Fly&Joy. They try to choose everything to the maximum, from the word absolutely EVERYTHING! Now we live in England, and for the sake of interest, I inquired about the cost and flight program at local travel agencies, so they showed only 2 options and that was it! No one tells you what's nearby, where you can spend time with your child, they just show you pictures from Google Maps and that's it. Like "you see everything yourself".
As for Fly&Joy, I met them last year, I found them banally through the Internet. I communicated only once, expressed my desire for a price increase, and then the "miracles" began without an increase. Options start pouring in one after the other, of different nature, from price and flight program to location and entertainment! It is important that no one agitates you for expensive hotels or tours, but on the contrary, if something is not what you would like for your vacation, they will also tell you about the shortcomings of this or that hotel. I hesitated for a long time 🤔 and I was happy with the manager what should I do with it now, help me now with the choice🙈🙈🙈
Fly&Joy is a company that is definitely customer-oriented!!! After trying it once, you don't want to look for anything anymore! I advise you to just try to communicate, it does not oblige you in anything, and you will give an impression and understand what I am saying.
💣💣💣 Well, now about the COOL thing you can imagine before your vacation. You can pay in installments, a kind of credit. Especially for me, this is a cool opportunity and I certainly took advantage of it for my future trip, which I am paying for in installments! Since Fly&Joy became members of TTA. The ATOL certificate protects you in the event that the company/operator cannot fulfill its obligations, it guarantees a refund for paid holidays. For example, bankruptcy. You are financially secure.
Can you ask for more from a travel agency????
Well, I shared my experience and impressions with you. Now it's your turn to try 😉

22 de abril de 2024
Opinión espontánea
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Respuesta de Fly&Joy Limited

Iryna, on behalf of our Fly&Joy team, thank you for these kind words💙💛. We work for the sake of such words. Our team, all girls, we try to help as much as possible with the organization of rest. We work practically 24/7, with rare exceptions, to be constantly in touch. It is especially valuable for those tourists who are already abroad on vacation and have additional questions there.
In addition, we are constantly developing to offer our dear tourists a wider choice of travelling, more options (like payment in installments), travel security (like ATOL certificate and also SSPG Safe Seat Place Guarantee). We are very proud that we were written about in Travel Weekly, a well-known magazine in the British travel industry, on the same pages as TUI, Celebrity Cruises, etc.
We are gradually doing all this and gradually telling you 😊 And we will definitely make a post on our social networks about paying in installments 🌸Iryna, thank you for staying with us. Thanks for the feedback🌻🥰

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