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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Working with Zim has been such a pleasant experience. She has helped us throughout the ride, helping us navigate through changing market space, held our hands through each of the purchasing pha... Ver más

Valorada con 5 estrellas sobre 5

Sherie Corsello is one of those agents that that your best friend might recommend. Someone who comes to you highly recommended who you know deep down can handle one of the most important transactions... Ver más

Valorada con 4 estrellas sobre 5

I had an amazing experience working with my realtor Larry Smith. We started looking in a really hot seller’s market and finding a home was almost impossible. Larry got to know us very well and knew... Ver más

Valorada con 5 estrellas sobre 5

Reali played a great role in helping us sell during a difficult time. They're professionalism and knowledge provided peace of mind while selling during a pandemic. Our agent was supportive and helpe... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Prestamista hipotecario

Escrito por la empresa

Flyhomes is the #1 Buy Before You Sell solution in the U.S., delivered through our wholesale lending platform and network of trusted loan officers and real estate agents. We help homeowners buy their next home before selling their current one by unlocking equity, removing sale contingencies, and avoiding double moves. Some reviews here are from customers who previously worked with Flyhomes agents. Flyhomes has since closed its real estate brokerage and now provides these solutions exclusively through business partners.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

376 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Great service from Sherie Corsello and Mia Liban

We participate in the Reali Trade-In program. Having a cash offered and quick close are key in our purchase. Selling our home was smooth as well. The final closing of our purchase received extra care at the end after I made an inquiry. This tells me Reali is dedicated to customer service and satisfaction. Our realtors Sherie Corsello and Mia Liban were great to work with. Both were responsive and professional. The entire Reali team really came together at the end to complete our purchase. Thank you!

25 de noviembre de 2020
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Respuesta de Flyhomes

Hi Jonathan,

Thanks so much for your honest and transparent review. We appreciate the 5-star review for the purchase of your new home with our Reali Trade-In program. You're right - having a cash offer is critical in competitive markets and ensures a quick close. However, we were hoping to hit it out of the park with our escrow services as well, and would like the opportunity to make things right.

As we understand it, your transaction is still in process, and we hope we can improve your overall experience. Our escrow and loans teams will reach out to you to better understand the issue. Reali as a company is in it for our customers, and we want to make sure you have the best experience possible.

Please reach out to marketing@reali.com if you'd like to share additional details privately. We're here to help and learn from your feedback.

Best,
Reali

Valorada con 5 estrellas sobre 5

Ron Laserna was great to work with

Ron Laserna was great to work with, available when ever we need him, listens and value our opinion. He is very kind, smart and to the point person. He was amazing in everything. He made our selling and buying process very easy and smooth. We were lucky to have him as our agent.

23 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Partner in the process

Together with Ron we ended up buying a new house as well as selling our old house. The whole process was wonderful. Ron was there in the process without ever being pushy. In both buying and selling process he enabled us to get the maximum value through the right information that enabled us as buyer/seller to make the right decision but never pushing us on a decision. I highly recommend, like I have already recommended him to my friends and family.

21 de noviembre de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

I was able to beat out 14 other offers…

I was able to beat out 14 other offers to secure my dream home. Definitely, would recommend the Trade in Program to anyone buying and selling at the same time.

Mslndn, Los Angeles Nov 2020.

19 de noviembre de 2020
Opinión espontánea
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Respuesta de Flyhomes

Joan,

We appreciate you taking the time to leave our team a review!

What you experienced with the Reali Trade-In program is exactly what we intended: winning a home in a competitive environment. The speed and convenience of Reali Trade-In are unmatched by others in our space. Thanks so much for choosing Reali.

Cheers,
Reali

Valorada con 5 estrellas sobre 5

Process was smooth and great

Process was smooth and great. Jon strauss helped move the process along quickly and efficiently. The ease of use of the portal helped as well. Would recommend using again.

12 de noviembre de 2020
Opinión espontánea
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Respuesta de Flyhomes

Christopher,

Thanks so much for taking the time to share a review. We're happy to hear you enjoyed using our online system. We've recently streamlined the technology so you can now apply for a home loan online in less than 30 seconds. We'll be sure to pass along your kind words with Jon!

Cheers,
Reali

Valorada con 1 estrellas sobre 5

Payoff statement not provided after I asked

Reali is my mortgage loan servicer. I asked Reali to provide me a payoff statement to pay off the mortgage. Reali won't provide a payoff statement.

8 de noviembre de 2020
Opinión espontánea
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Respuesta de Flyhomes

Steve, thank you for your review. We're sorry to hear you weren't able to connect with our team on this issue. We've escalated your request and a manager on our Loans team has reached out to you to follow up. Please reach back out to us if this issue hasn't been resolved.

Best,
Reali

Valorada con 5 estrellas sobre 5

Ron Laserna is a true professional

Ron Laserna is a true professional. He was patient and courteous through the entire listing and sales process. He made good recommendations during the entire process. In the end, we had multiple offers. Trust the process with Ron, and he can demonstrate positive outcomes!

3 de noviembre de 2020
Opinión espontánea
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Respuesta de Flyhomes

Geoffrey,

Thanks so much for leaving Ron a stellar review, and for choosing Reali to sell your home.

We'll make sure to pass along your comments!

Cheers,
Reali

Valorada con 5 estrellas sobre 5

Lena

Lena, and the whole reali team was so friendly, helpful and detailed that our first home purchase process was great!

3 de noviembre de 2020
Opinión espontánea
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Respuesta de Flyhomes

Nancy, thank you for taking the time to leave a review! We appreciate your note and hope you're enjoying life in your new home.

Cheers,
Reali

Valorada con 5 estrellas sobre 5

Reali's Sherie Corsello is amazing

Sherie Corsello is one of those agents that that your best friend might recommend. Someone who comes to you highly recommended who you know deep down can handle one of the most important transactions you will ever make. She kept everything running on time, from repairs to staging to setting the right price for our home. We took Sherie's advice along the way, got our home on the market before our goal, and sold our home while getting over asking in the process. Sherie and her team were excellent every step of the way!

29 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ilana is wonderful

Ilana is wonderful. We had a chance meeting with her and got her card. She was very friendly and knowledgeable, and we decided to go with her rather than our previous agent. She has been very responsive, very helpful, and everything you could want in a real estate agent. Buying a home is huge step, and having Ilana walk us through it has been fantastic. With Ilana's help, we were able to inspect and close on our home very quickly. She found excellent folks to inspect our new home and provide thorough reports to make sure we were aware of the condition of the property and any fixes that would have to happen. She as been amazing every step of the way. If we decide to sell our home down the road, we will contact Ilana first. Likewise, if we can offer advice to friends or family in the area who need a real estate agent, we will put them in touch with Ilana. Even the sellers' agent told us how impressed he was with Ilana! Ilana is smart, capable, dedicated, kind, and an absolute joy to work with. You can trust her implicitly as we do.

25 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic buying experience with Ron Laserna

We switched from Redfin to Reali after a friend's recommendation and were incredibly lucky to be paired with Ron Laserna. He is extremely knowledgeable about Bay Area markets, genuinely cares about his clients, works incredibly hard but with a positive attitude and smile and you don't have to worry about being rushed into a purchase with Ron. It took us about 3 months and never once did Ron rush us, his team at Reali was a pleasure to work with, professional, helpful, polite and responsive. Despite a high volume of requests, Nick and Matt were able to get us to see all the homes we wanted to see. We finally bought a lovely home in Pleasanton and we could not have done it without Ron and the Reali team. We also wanted to give a shout out to Mia who helped explain how the cash offer works and even gave us free advise on some homes. Highly highly recommend Reali, Ron and team!

24 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing experience with the Reali team!!!

Overall we had an amazing experience working with Reali. Everyone that we talked to from beginning to end gave us the best service and experience we could’ve asked for. Two things stood out the most. 1. When we initially reached out to Reali, we were interested in the trade-in program. After several discussions and a better look at our timing and situation, they recommended we use their normal “elite” program to sell our home. The trade in program is more expensive and yet they didn’t look at us as a profit generator, they wanted what was best for us and our situation. So grateful! This leads to 2.) We decided to go with the elite program because of the 1% commission (it really is 1%!). We met Lena Pena and immediately felt like we were in good hands. She was super professional, responsive and overall an amazing person. We connected with her immediately and she made our experience so smooth. She really gave us her professional opinion and truly values customer service. Due to Lena’s knowledge and experience in the market, we ended up listing our home for more than we were expecting and accepted an offer over our asking price! A huge bonus for us was that she adhered to COVID-19 guidelines and ensured we (and our home) were safe too. If you’re able to buy or sell with Reali, I highly recommend asking for Lena Pena!

18 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lanette and Mia were awesome throughout…

Lanette and Mia were awesome throughout my whole Reali trade-in process. Both were very responsive, professional, honest and ethical. They provided excellent guidance during this crazy time of COVID-19. Finally, they're just really good peeps!

13 de octubre de 2020
Valorada con 5 estrellas sobre 5

Pleasure working with Sherie & Reali

It was my pleasure to work with Sherie Costello as our buying agent in the Bay Area. This was our first home purchase. We went in knowing what we wanted, where and price range. All paperwork and signing were done online. Sherie and her team were very responsive with our questions and changes. They also worked well with the listing agent, title and loan broker. Getting 1% rebate back on the sale price was a big plus for us and we got the money four days after we closed. Next time we would try their loan program and cash offer to may be shorten the close time and be more competitive. Highly recommending Sherie and Reali.

2 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reali Great Experience!

Our realtor, Lena Pina, was such a tremendous help throughout our first home buying process. From start to finish, she thoroughly explained all the steps. I was easily able to communicate all my questions and receive prompt responses. Overall, a great experience, and I would highly recommend Lena to all my friends and family! :)

30 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thumbs up to Lanette Lau and the Reali team

Lanette Lau from Reali has been very helpful throughout the homebuying process. Transactions with Reali were a breeze with the use of technology and all. Being first time home buyers, naturally there were a lot of things that we didn’t know or are unfamiliar with, and Lanette was very patient with us throughout the entire process. Even when there were hiccups during the closing process, Lanette was able to step in and took the lead in re-negotiating with with seller’s agent to work out an amicable middle ground that would fit both parties’ needs. We are very grateful to have worked with Lanette and would recommend her to anyone looking to buy a home here in the Bay Area.

30 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love Reali.

Love Reali.
The rebate was the best in market and the agent was super friendly

29 de septiembre de 2020
Opinión espontánea
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Respuesta de Flyhomes

Shobhit,

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Cheers,
Reali

Valorada con 5 estrellas sobre 5

Great Company and Agent - Ilana Herring and Terri Knight

Ilana and Terri were extremely helpful throughout the entire homebuying process.

Terri, her showing assistant, was a great resource for understanding the Oceanside community. Having lived there for many years, she provided advice and expertise during showings. An amazing asset to the Reali Team!

Highly recommend her for Oceanside / Carlsbad homebuyers; pick her brain on communities, schools, house types, remodeling, HOA, etc.

Ilana reached out to me from the very start and encouraged me to continue looking for the right home. Despite being 6 months pregnant, she provided showed up when and where needed, and was extremely responsive. Couldn't have asked for a better agent! Reali app is very helpful for scheduling showings.

24 de septiembre de 2020
Opinión espontánea
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Respuesta de Flyhomes

Hi Cole,

Thank you very much for such a great review. Our team works hard at being knowledgable about the communities they serve. We're happy to hear that it shows! It sounds like you found a great house in the Oceanside area. Congratulations and we hope to work with you again in the future.

Best,
Reali

Valorada con 5 estrellas sobre 5

Pamela was our realtor and she made the…

Pamela was our realtor and she made the whole process really smooth and easy for us. Was always available to answer our questions and saved us a lot on repairs. Highly recommended

19 de septiembre de 2020
Opinión espontánea
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Respuesta de Flyhomes

Rajat,

Thanks for taking the time to leave us a review! We're so happy you enjoyed working with Pamela. We'll pass along the kind words.

Best,
Reali

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