quick service and best server. i cant express server's performance in words. polite behaviour by the staff and genuine service.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Awesome server hosting, though ping sometimes gets high (it's maybe because of my location), and there are frequent downtimes. Prices are pretty good for the servers and staff is pretty active during... Ver más
La empresa ha respondido
To cheap and good server and owner and other staffs was too kind to fast service
Really good hosting with awesome support the owners are really friendly and the panel is so userfriendly anyone can use it easily. The performance is TOP NOTCH
La empresa ha respondido
4,4
Excelente
47 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Nice work end I'm happy cheapest price
Nice work end I'm happy cheapest price
2 de marzo de 2026
Opinión espontánea
Respuesta de Foflare
Dear Recovery Gamil,
Thank you so much for your 5-star rating! 🌟
We’re really happy to hear that you’re satisfied with our service and pricing. Providing reliable hosting at the most affordable price possible is one of our main goals, and it’s great to know we’re meeting your expectations.
Your support means a lot to us. We look forward to serving you for a long time!
Warm regards,
Team Matrix Clouds
My review for this hosting
Awesome server hosting, though ping sometimes gets high (it's maybe because of my location), and there are frequent downtimes. Prices are pretty good for the servers and staff is pretty active during work hours. Overall, it's quite awesome for the price.
1 de marzo de 2026
Opinión espontánea
Respuesta de Foflare
Dear EmberLight SMP,
Thank you for taking the time to leave a detailed review and for your 4-star rating! 🌟
We’re glad to hear that you find our hosting services awesome and reasonably priced, and that our team has been helpful. We also appreciate your feedback regarding ping and occasional downtime. Your insights help us identify areas to improve and provide an even smoother experience for all our users.
We hope to make your next experience a full 5-star one! Please don’t hesitate to reach out if you need any assistance or suggestions.
Warm regards,
Team Matrix Clouds
Respuesta de Foflare
Dear Ntvansu Das,
Thank you so much for your 5-star review and for sharing your feedback! We truly appreciate you taking the time to support Matrix Clouds.
Your trust and positive words motivate our entire team to keep delivering fast, reliable, and high-quality service. Reviews like yours inspire us to continue improving and maintaining the standards our customers expect.
If there’s ever anything we can assist you with, please don’t hesitate to reach out. We look forward to serving you again!
Warm regards,
— 𝗠𝗔𝗧𝗥𝗜𝗫 𝗖𝗟𝗢𝗨𝗗𝗦 𝗧𝗘𝗔𝗠
Great hosting you should try and also…
Great hosting you should try and also it distribute special hosting offers,
28 de febrero de 2026
Opinión espontánea
Respuesta de Foflare
Dear Pradyumn Rajput,
Thank you for your amazing feedback and 5-star rating!
We’re glad you appreciate our special hosting offers along with our services. Providing powerful hosting at affordable prices is one of our main goals, and it’s great to know you’re satisfied.
We look forward to continuing to serve you!
Best regards,
Team Matrix Clouds
The best hosting ever
19 de febrero de 2026
Opinión espontánea
Respuesta de Foflare
Dear Argha Sarkar,
Thank you for calling us “the best hosting ever”! 🌟
Your kind words truly motivate our team to keep improving and delivering high-performance hosting solutions. We’re grateful for your trust and support.
We’re always here whenever you need us.
Sincerely,
Team Matrix Clouds
BEST HOSTING NEVER I AM RATING 5 STAR…
BEST HOSTING NEVER I AM RATING 5 STAR BCZ 0% LAG AND 50+ PLAYER 20 TPS BEST PING
22 de marzo de 2025
Opinión espontánea
Respuesta de Foflare
Dear MR_RAUSHAN Kumar,
Thank you for your fantastic 5-star review!
We’re thrilled to hear that you’re experiencing 0% lag, stable 20 TPS, and great performance even with 50+ players. Providing smooth gameplay and strong performance is exactly what we aim for.
Your feedback means a lot to us. Thank you for choosing Matrix Clouds!
Best regards,
Team Matrix Clouds
Respuesta de Foflare
Thank you so much for the 5 stars! That really means a lot to us.
We’re happy to hear you had a great experience with Matrix Clouds. We always try our best to keep things fast, smooth, and reliable, so it’s awesome to know it’s working for you.
If you ever need anything, just reach out — we’ve got you.
— 𝗠𝗔𝗧𝗥𝗜𝗫 𝗖𝗟𝗢𝗨𝗗𝗦 𝗧𝗘𝗔𝗠
Great host overall
19 de febrero de 2026
Opinión espontánea
Respuesta de Foflare
I really appreciate your thoughtful comment. What you said means a lot. Your message made my day in the best way. It’s nice to know it landed well.
Happy to know things are going well on your end. Your backing means a lot, yet what really drives us is hearing how it feels from where you stand. Solid results matter, but we aim higher when someone takes the time to share their story. Each note like yours pulls us forward, even if just by a small push now and then.
Should something come up, or if you’ve got ideas about improving things, just reach out — support is ready whenever.
Do not waste your money here
Review: Matrix Cloud Hosting – Avoid at All Costs!
Overall Rating: ⭐☆☆☆☆ (1/5)
I’m writing this to warn the community about my recent experience with Matrix Cloud. If you are looking for reliable hosting, look elsewhere. This has been one of the most frustrating hosting experiences I’ve ever had.
The Issues:
Terrible Server Performance: The hosting servers are bottom-tier. Despite paying for a high-spec plan, the performance is incredibly sluggish and unreliable.
Constant High Ping: No matter the time of day, the latency is through the roof. It makes any real-time work or gaming impossible.
Unacceptable Boot Times: It takes roughly 15 minutes just for the server to start up. In 2026, this is completely unheard of and pathetic.
Zero Owner Support: If you run into trouble, you’re on your own. The owner/support team is non-existent and provides absolutely no help when things go wrong.
Constant Crashing & Stability Issues: I am running a 12 GB RAM server, yet it crashes or auto-restarts constantly. Even with only 2 to 3 plugins active, the system cannot handle the load.
Important: Do not waste your money here
10 de febrero de 2026
Opinión espontánea
Respuesta de Foflare
Hi,
Apologies for what happened — your message mattered enough to reach us. Hearing this gives us a clear picture, not just noise. Every note like yours lands directly where it should, particularly when things like speed or help fall short.
Sure, things take longer only when settings clash or something hogs memory. Twelve gigs should handle light setups just fine unless odd traffic patterns show up. Crashing every so often points to one faulty add-on more than weak machines. Fifteen minutes to start? That kind of wait hints at tangled scripts behind the scenes.
Latency stays high if pathways through servers get messy by accident. Older gear rarely causes trouble like this across our setup. Most glitches tie back to how pieces connect, not raw power missing. Something small tends to snowball when updates skip proper checks. Delays pile up exactly where automation fails quietly. Performance dips follow predictable missteps — they never appear from nowhere.
Depending on where you are, how your internet provider routes traffic, and the server zone picked, response times might shift. When routing problems pop up, help’s available to move you to a better-performing node — if one exists.
When it comes to crashes or instability, real diagnosis means digging into detailed logs. Frequent reboots often come from bugs in apps, uncontrolled memory use, or incorrect start settings — rarely just how much RAM is assigned. Though hardware plays a role, problems usually hide deeper in software behavior.
Regarding support, sorry if things fell short for you. Our team keeps pushing to answer faster and assist better. A held-up or unfinished request? That kind of result misses what we’re trying to do.
A real chance to look into this matter means a lot right now. If you choose to reach out, please share the details directly with us:
* Your server ID
* Times when the problems occurred
* Relevant crash logs
Solving issues takes more than reaction — it demands answers. What counts isn’t motion, but outcome. A response alone falls short when resolution is what truly makes the difference.
We appreciate you sharing your thoughts. Your feedback matters.
Management and hosting is good
Management and hosting is good
15 de febrero de 2026
Opinión espontánea
Respuesta de Foflare
Thank you for your feedback!
We’re happy to hear that you’re satisfied with both the management and hosting. Delivering reliable service along with smooth operations is something we continuously focus on.
We truly appreciate your support and look forward to serving you even better in the future.
gw_hub is nice to everyone but 2nd…
gw_hub is nice to everyone but 2nd founder or ceo is like a crap he abuses customers his name is bihari piyush is some type of mental pysco
12 de febrero de 2026
Opinión espontánea
Respuesta de Foflare
Dear Loeo,
Thank you for your 5-star rating and for sharing your feedback.
We truly appreciate your support for GW Hub and Matrix Clouds. At the same time, we take comments about customer experience very seriously. Respectful communication is one of our core values, and we do not support any form of inappropriate behavior toward customers.
If there was any misunderstanding or unpleasant interaction, we sincerely apologize. We would appreciate it if you could contact us privately with more details so we can review the situation properly and ensure the best experience for everyone.
Thank you again for your support — it means a lot to us.
Warm regards,
Team Matrix Clouds
It's the best minecraft hosting I am…
It's the best minecraft hosting I am having no problem using this, you can even install plugins in just a few clicks and downloading mods is also easy it's supported by forge fabric etc and the best part this server never lags
28 de febrero de 2025
Opinión espontánea
Respuesta de Foflare
Thank you so much for the amazing feedback!
We’re really glad to hear you’re having a smooth experience. It’s great to know plugin installation is simple for you and that setting up mods through Forge, Fabric, and other supported platforms has been easy. That’s exactly the kind of flexibility we aim to provide.
Hearing that your server runs without lag means a lot to us — performance and stability are always our top priorities.
If you ever need assistance or want to try new features, we’re always here to help. Enjoy your Minecraft server!
Best HOSTING
Really good hosting with awesome support the owners are really friendly and the panel is so userfriendly anyone can use it easily. The performance is TOP NOTCH
1 de febrero de 2026
Opinión espontánea
Respuesta de Foflare
Thank you so much for the incredible feedback!
We truly appreciate you highlighting the support team, user-friendly panel, and performance. Making our control panel simple and accessible for everyone — whether beginner or experienced — is something we put a lot of effort into.
Hearing that you find the performance top-notch and the support friendly means a lot to us. That’s exactly the experience we aim to deliver every single day.
If you ever need anything, we’re always here and happy to help!
Best 24/7 minecraft cheep hmosting
Best 24/7 minecraft cheep hosting
28 de enero de 2026
Opinión espontánea
Respuesta de Foflare
Thank you, Sujal Kumar, for your review! We're glad you enjoyed our 24/7 Minecraft hosting and appreciate your support. We always strive to provide the best service at affordable prices, and your feedback motivates us to keep improving.
— 𝗠𝗔𝗧𝗥𝗜𝗫 𝗖𝗟𝗢𝗨𝗗𝗦 𝗧𝗘𝗔𝗠
a nice server i got a special offer…
a nice server i got a special offer server and the performace was great accouring to price
23 de enero de 2026
Opinión espontánea
Respuesta de Foflare
Thank you for sharing your experience with Matrix Clouds Hosting! We’re delighted to hear that you were satisfied with the server performance and found our special offer to be a great value for the price. Our goal is to deliver reliable, high-performance hosting solutions that meet both quality and affordability standards. Reviews like yours help others choose a hosting provider with confidence. We truly appreciate your support and look forward to serving you again.
— Matrix Clouds Team
Great host
Great host overall. Great staff especially Mukesh, one of the owners. Helped me a lot with my problems and did it best to solve them.
8 de diciembre de 2025
Opinión espontánea
Respuesta de Foflare
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our hosting services. Providing reliable solutions and dedicated support is a top priority for us, and we’re especially happy to know that Mukesh was able to assist you effectively and resolve your concerns. Feedback like yours motivates our entire team to continue delivering the best possible service. We truly appreciate your trust in us.
— Matrix Clouds Team
Very nice experience staff behavior is…
Very nice experience staff behavior is so nice I suggest to purchase plans and hosting from here only
18 de enero de 2026
Opinión espontánea
Respuesta de Foflare
Thank you so much, Arindam Bannerjee, for your wonderful 5-star review! 🌟
We’re really happy to know that you had a great experience with Matrix Clouds Hosting and appreciated our staff’s behavior. Your recommendation truly means a lot to us and motivates our team to keep delivering the best service.
If you ever need any assistance, we’re always here to help. Thanks again for choosing us! 🙏💙
— Matrix Clouds Team
very good game hosting.
6 de enero de 2026
Opinión espontánea
Respuesta de Foflare
⭐ Thank you for your positive feedback!
We’re glad to hear that you had a very good game hosting experience with Matrix Clouds. Our team continuously works to ensure stable performance and reliable service for all users.
We appreciate your support.
— Matrix Clouds Team
It has now been over 15 days since last review
It has now been over 15 days since I posted my previous review (You can check that out on Trustpilot), and MatrixClouds has provided neither my server nor a refund. To explain their practice clearly: if you buy a server, use it for 4 days, and the service stops after they give you a reason like "Data Center Isssue", "VPS supplier Issue" and many more then after 2-3 days your service will be stopped, you may be asked to wait for a couple of days. If you keep asking questions, their staff may threaten to ban you, and later refuse a refund by saying “you used the service for more than 2 days”, even though they stopped the service themselves.
That is exactly what happened in my case. I received no service, no refund, and I am now banned instead of being helped. If anyone wants proof, you can contact me directly: (Discord: arham7777_84241). You can also ask MatrixClouds directly whether they refunded me or restored my “PERMANENT” service, and why I was banned. This review will be updated if my permanent service is restored or a full refund is issued.
Ask these questions to Matrixclouds. If Matrix Clouds is going to write a reply then answer these:
1. Why does your policy deny refunds after 2 days even when the service is stopped by you due to data center or internal issues?
2.Can you publicly confirm whether you restored my server or issued a refund—and if not, explain why a paying customer was banned instead?
3.Is threatening or banning customers for asking repeated questions about service downtime part of your official support practice?
4. We had asked you for a temporary server with same specifications for the time till your team works on your "VERY INTERNAL ISSUES". Had you provided a temporary server?
5. Why are customer complaints and negative reviews removed or users banned from your Discord instead of being addressed transparently, and how should potential customers trust a company that moderates criticism rather than resolving it?
Edit: i am editing on 14:08 IST on 6/1/25.
Matrixclouds has not replied yet, If they said that i am lying why didn't they answer these questions? Matrixclouds no reply... Seems like data center issue huh?
Edit on 18:45.
Date -: 8/1/26
Matrixclouds said it was 500₹ around of server. Proof?
I do have proof that i purchased for a 1000 INR.
They said they have discontinued their permanent services.
It may happen that they shut off their brand and stop all services?
This is not how a deal works.
Their own employees (including mukesh) said that this is permanent service with a condition (You must use the server and it should not be inactive for more than 20 days otherwise they'll temporary block the server) i always followed that.
Never leave server inactive.
Still they shut it.
This is knows as "Service Barred/Deactivated". What they did is fake marketing.
THEY ARE FAKE!
THEIR 32 GB RAM + INFINITE CPU PLAN.....
THIS WAS ONLY MARKETTING.
THEY ARE SCAMMERS!
YOU SAW THEIR REPLIED.
THEY ARE NOT TRUSTWORTHY.
ANYONE NEED PROOF OF MY SERVER ?
DM ME ON DISCORD AT: arham7777_84241
20 de diciembre de 2025
Opinión espontánea
Respuesta de Foflare
Thank you for your review. We would like to clarify our position regarding this matter.
The customer purchased a Permanent Server plan and actively used the service for approximately 3–4 months. The total amount paid for this plan was around ₹500.
Due to ongoing data center and VPS supplier changes, we have made the decision to discontinue our Permanent Server plans entirely. Unfortunately, this means we are no longer able to continue providing or restoring permanent services, as this plan is no longer supported by our infrastructure or business model.
Because the service was already used for several months, and because the plan has now been officially discontinued, we are unable to issue a refund under our current policies. The refund policy states that services used beyond the initial period are not eligible for refunds.
Regarding the request for a temporary replacement server, we were not able to provide an alternative server with the same specifications, as the permanent plan itself has been phased out and equivalent resources are no longer available.
As for the Discord ban, the action was taken due to repeated messages and disputes after a final decision had already been communicated. We acknowledge that this situation was frustrating, but moderation actions are taken to maintain order within our community spaces.
We understand that this outcome may be disappointing, and we regret any inconvenience caused by the shutdown of the permanent plan. However, this decision was made due to internal limitations and supplier constraints, and was not targeted at any individual customer.
— MatrixClouds Team
Respuesta de Foflare
⭐ Thank you for sharing your experience!
We’re glad to hear that you had a seamless Minecraft hosting experience with Matrix Clouds. Our goal is to provide stable performance, smooth uptime, and reliable support for every user.
We truly appreciate your support and look forward to continuing to serve you.
— Matrix Clouds Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.