I think they are good however Its a real mixed bag with drivers. I had some shockingly aggressive/ rude behaviour from a driver when i asked a question and just a lot of attitude on two recent occasio... Ver más
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Consulta las opiniones de los clientes
Second time being left at Carrickfergus railway station at night. Our driver just drove off, 4 other taxis waited for the train. Last time asked them to meet the train, Fonacab said that we needed... Ver más
La empresa ha respondido
In general I am quite happy with this company and the drivers. But do Not use the pre booking service, or if you do, call 20 min before, and repeat your call every 5 minutes until you have confirmatio... Ver más
Left me stranded on my graduation day … had pre-booked and when I rang to politely check the status of my late running taxi the miserable fellow on the other end simply said I had no booking (despite... Ver más
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Información sobre la empresa
- Servicio de taxis
- también en la categoría
- Servicio de transporte
Escrito por la empresa
Northern Irelands biggest Taxi Company with more than 1000 drivers at your service. Download our app to book, track and pay for your taxi or book on 02890 333 333. In the four years since the first of our 46 reviews here was published, we've completed just under 20,000,000 journeys getting people from across Northern Ireland where they need to be as quickly and efficiently as possible. While we never like to disappoint any passenger, we're proud of the high standards we strive to achieve across so many bookings and where we do have an issue, we work to put it right. Reviews are not monitored and responded to in real time. If you have a complaint or feedback about our service, we would be grateful if you could email your contact details, details of your journey and a description of the issue encountered to customerservice@fonacab.com. We log, investigate and respond to every query we receive. This profile has only been claimed since 30th April 2025 so any reviews published before this date would not have been acknowledged as we were unaware of them
Información de contacto
209 Knock Road, BT56QE, Belfast, Reino Unido
- 02890330333
- customerservice@fonacab.com
- fonacab.com
1,8
Malo
67 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 81% de las opiniones negativas
Suele responder en menos de 1 semana
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Disaster
Disaster
Absolutely disgraceful company, which cannot be relied on. Booked a taxi last night for this morning for traveling to Dublin and when the taxi did not come I called Fona Cab and was told that no taxi is coming and I have to wait. Unfortunately the bus to Dublin can not wait. So disappointed ! Do not use them !
9 de mayo de 2022
Opinión espontánea
Scammed by an aggressive driver
My driver was extremely rude to me because I need to pay by card. He left the meter running while he reversed around outside my house holding the card machine out the window and swearing. I offered to go into my house to get cash and he shouted “no”. I said I shouldn’t have to pay the extra money for the meter being left on and he gave me more abuse, I had to pay it to get away from him. I called the office to complain and they refused to refund me.
6 de marzo de 2022
Opinión espontánea
Fraud happening out here
Fraud.. i did two trips... for both..different was charged from bank and different amount receipt was given....
Moreover additional deduction of £8 charged for no reason...
called their customer services which routed me to their admin team which doesn't pick the calls...
I am still chasing for refund..
24 de febrero de 2022
Opinión espontánea
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