Forces Mutual Opiniones 260

TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I cannot fault the Forces Mutual team, particularly Sally McShea. She was extremely helpful setting up various insurances for me. She explained and outlined everything to me in detail. I knew exactly... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Karoline helped me understand the policies, process and implication in a simplest way that eventually enabled me in making an informed decision. My heartfelt thank you to Karoline and team for being g... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lynne Dickaty was fantastic. My car renewal quote was given with outdated information held on account (my fault) she quickly updated the system which cut my final payment in half next month. The renew... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jennie was really helpful and dedicated, agreeing to meet me out of normal office hours to accommodate my own circumstances, and spending more time to discuss everything than I expected to need. I'm s... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Finanzas y seguros

Escrito por la empresa

Committed to offering a competitive range of insurance, money and health products to meet the needs of the Army, RAF, Royal Navy and Royal Marines, we exist only to improves the lives of the military and their families.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

260 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 66% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Sam explained everything I need to know…

Sam explained everything I need to know and it was really helpful for me to understand the product

24 de julio de 2025
Opinión espontánea
Logotipo de Forces Mutual

Respuesta de Forces Mutual

Hi Barbara,

Thanks for leaving a positive review for Sam. We're glad to hear you feel Sam explained everything well so you could fully understand the product.

Heidi

Regional Manager

Valorada con 5 estrellas sobre 5

Quality of Service excellent

My wife and I contacted Jennie in relation to seeking advice for Life Cover and she enabled and guided us through the process in a most excellent manner

6 de septiembre de 2025
Opinión espontánea
Logotipo de Forces Mutual

Respuesta de Forces Mutual

Thank you for sharing such great feedback for Jennie.

We are delighted to hear she provided you with an excellent service.

We will ensure your feedback is shared with Jennie and the wider team.

Heidi

Regional Manager

Valorada con 5 estrellas sobre 5

James in Episkopi Garrison branch was…

James in Episkopi Garrison branch was absolutely brilliant. He was very helpful and offered the best package for us. I would highly recommend James to everyone.

3 de julio de 2025
Opinión espontánea
Logotipo de Forces Mutual

Respuesta de Forces Mutual

Hi Jit,

Many thanks for taking the time to leave a positive review for James, we are delighted to hear you found him helpful and that you would recommend him to others.

Heidi

Regional Manager

Valorada con 5 estrellas sobre 5

My enquiry was resolved quickly and efficiently

Paula explained everything I was unsure about and gave me sound advice to allow me to get the best policy.

She was easy to talk to and answered all my questions. I would recommend them to anyone in the same or similar situation to myself.

7 de agosto de 2025
Opinión espontánea
Logotipo de Forces Mutual

Respuesta de Forces Mutual

Hi Alex,

Thank you for sharing your positive feedback.
Its great to hear you are happy with the customer service provided by Paula and that you would recommend her to others.

We really appreciate you taking the time to write a review.

Heidi

Regional Manager

Valorada con 5 estrellas sobre 5

Sophie is a true asset to the Forces…

Sophie is a true asset to the Forces Mutual team. Treated both my partner and me with the utmost professionalism and care throughout our interactions.

Sophie's extensive experience and in-depth knowledge were clear as they not only answered all our questions but also took the time to explain various policy clauses that would typically be unfamiliar to those outside the insurance industry. This helped us feel fully informed and confident in our decisions.

I highly recommend Sophie to anyone looking to consolidate their insurance policies or seeking guidance to better protect themselves against future risks. I will certainly be recommending both Sophie and Forces Mutual to my colleagues in the future.

12 de agosto de 2025
Opinión espontánea
Logotipo de Forces Mutual

Respuesta de Forces Mutual

Hi James,

Thank you for sharing such great feedback for Sophie. She certainly is a true asset to us at FM.

We are delighted to hear she provided you with a professional service and that you would recommend Sophie & Forces Mutual to your colleagues in the future.

Heidi

Regional Manager

Valorada con 5 estrellas sobre 5

Working with Ashleigh!

Worked and still work with Ashleigh. She is definitely the best! She is always on time with her calls and takes you through the process smoothly; carefully explaining each step! She is definitely an asset for Forces Mutual.

6 de agosto de 2025
Opinión espontánea
Logotipo de Forces Mutual

Respuesta de Forces Mutual

Hi Mawunyo,
Thank you for taking the time to leave Ashleigh a positive review, its great to hear that your happy with the service she provided. We really appreciate your feedback,

Clare
Regional Manager

Valorada con 5 estrellas sobre 5

Karoline is simply fantastic!

Karoline has been simply fantastic in supporting me to arrange all of my various insurance policies. Without her support I would not have had the cover that I needed.

Thank you Karoline! Your hard work is very much appreciated and I am very grateful.

13 de agosto de 2025
Opinión espontánea
Logotipo de Forces Mutual

Respuesta de Forces Mutual

Hi Alfred,
Thank you for taking the time to leave Karoline a review, its great to hear that her work has had such a positive impact. We really appreciate your feedback,

Clare
Regional Manager

Valorada con 4 estrellas sobre 5

Karoline

Karoline was very helpful and didn’t seem to try push anything and left it all to be my decision of what I thought I needed

7 de agosto de 2025
Opinión espontánea
Logotipo de Forces Mutual

Respuesta de Forces Mutual

Hi Kieran,

Thanks for taking the time to leave a positive review for Karoline.

Its great to hear you were happy with the service she provided and we really appreciate your feedback.

Heidi

Regional Manager

Valorada con 5 estrellas sobre 5

Natasha was very helpful

Natasha was very helpful, patient and thorough in her explainations.

5 de agosto de 2025
Opinión espontánea
Logotipo de Forces Mutual

Respuesta de Forces Mutual

Hi Kate,
Thank you for taking the time to leave a Natasha a review. Its lovely to hear about a positive experience and always appreciate feedback.

Clare
Regional Manager - South

Valorada con 5 estrellas sobre 5

First class customer service to get the best deal

After having some issues with the insurance broker called - First Central, I spoke to a lovely lady, Sue Stott, from Forces Mutual who sorted my car insurance promptly. She was extremely polite, knowledgeable and above all else, she ensured that my issues with my insurance were solved, despite the difficult circumstances caused by First Central. Nowadays everything seems to only try to get more money out of you, so it’s really refreshing to see someone go out of their way to help others.

I would like to thank her for everything she has done for me and would recommend others to go with the Forces Mutual to receive this First class service! (10 out of 10) Thank you.

8 de agosto de 2025
Opinión espontánea
Logotipo de Forces Mutual

Respuesta de Forces Mutual

Thank you for sharing such lovely feedback for Sue.

We are delighted to hear she provided you with a first class service and that you would recommend Forces Mutual to others.

We will ensure your feedback is shared with Sue and the wider team.

Heidi

Regional Manager

Valorada con 5 estrellas sobre 5

Made it very easy to understand what…

Made it very easy to understand what they can do for you

4 de agosto de 2025
Opinión espontánea
Logotipo de Forces Mutual

Respuesta de Forces Mutual

Many thanks for your positive review Nathan. Glad to hear your experience with us, and what we can offer, was easy to understand.

Heidi

Regional Manager

Valorada con 5 estrellas sobre 5

Above and beyond

Ross spent a full year working with us as our circumstances changed and we identified what we could afford vs what we needed. The experience he gave us was patient and supportive and we cannot thank him enough. He helped us find the products that were best for us, and then did it again, and again as our circumstances changed.

Thanks Ross, we appreciate your patience and hard work.

1 de julio de 2025
Opinión espontánea
Logotipo de Forces Mutual

Respuesta de Forces Mutual

Hi Mark,

Many thanks for taking the time to share your appreciation for Ross. Your message highlights the qualities that Ross brings to his role—Patience, support, and commitment to customer service.

We will ensure that your feedback is shared with Ross and the wider team. Recognition like this inspires us all to continue delivering the highest level of care to our customers.

Heidi

Regional Manager

Valorada con 5 estrellas sobre 5

Forces mutual has great options and my…

Forces mutual has great options and my meeting with Laura was great, she’s great to talk to and was very friendly.

10 de julio de 2025
Opinión espontánea
Logotipo de Forces Mutual

Respuesta de Forces Mutual

Hello Robert,

Many thanks for taking the time to share your feedback with us. We're delighted to hear your meeting with Laura was a positive one.

Kind regards,

Heidi

Valorada con 5 estrellas sobre 5

Helpful and prompt

Sophie was exceptionally helpful and straight forward. There was nothing hidden and or kept secret, any sort of exclusions or anything I queried was answered well and quelled any worries. Didn’t mess me around, all in all fantastic service.

15 de julio de 2025
Opinión espontánea
Logotipo de Forces Mutual

Respuesta de Forces Mutual

Thank you for your feedback regarding your positive experience with Forces Mutual.
Its great to hear you've had a positive experience and that Sophie was able to assist you in a straight forward and helpful manner.

Kind regards,

Heidi

Regional Manager

Valorada con 5 estrellas sobre 5

Dianne Robertson (SBA Cyprus Sales)

Dianne Robertson (SBA Cyprus Sales Supervisor) of Forces Mutual is an absolute superstar. She made the process of insuring two vehicles in Cyprus and arranging Marine Insurance as easy as possible. I would highly recommend her services. Outstanding.

13 de julio de 2025
Opinión espontánea
Logotipo de Forces Mutual

Respuesta de Forces Mutual

Dear Mr. McAdam,

Thank you for sharing such great feedback for Dianne.

We really appreciate you taking the time to write a review of your experience and delighted to hear that Dianne made the insurance process easy for you.

Kind regards,

Heidi

Regional Manager.

Valorada con 5 estrellas sobre 5

If only all insurance policy renewals…

If only all insurance policy renewals were this easy! In and out with a better deal each time, super efficient and everything is clearly explained and understood.
Thanks for the help as always Dianne Robertson - SBA Cyprus Sales Advisor .

24 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Support

Worked with Sophie Travers from Forces Mutual and she was brilliant. Not knowing what exactly I needed at the beginning she worked with me over a number of sessions to identify what was the right package for me. She was very accommodating and understanding and I never felt rushed or pressured at any point. I will definitely be going back to Sophie again for insurance advice in the future.

2 de julio de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más