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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Purchased the cannon ring for my wedding and it looks even better in person than it does in the pictures. The ring looks amazing and the price was brilliant (would have been willing to pay more fo... Ver más

Valorada con 5 estrellas sobre 5

Highly recommend Forge and Lumber, from the service, delivery, packaging and quality of their rings everything has been absolutely incredible. The silicone ring that came as a little extra was a s... Ver más

Valorada con 5 estrellas sobre 5

I cannot recommend more highly. Firstly, the "Glencairn - 6mm" ring is absolutely stunning, the quality is fantastic, the wood is super smooth, the product itself is amazing. But secondly, the service... Ver más

Valorada con 3 estrellas sobre 5

Really liked the selection of rings and the idea behind free exchanges for ensuring the right fit. I was unfortunately disappointed with the quality of the ring when it arrived though. It looked scuff... Ver más

4,4

Excelente

TrustScore: 4.5 sobre 5

35 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Beautiful ring, excellent service

Beautiful ring, excellent service.
My husband lost his wedding ring many years ago now and wanted something a little different to replace it. I found Forge and Lumber and not only was it much more affordable than some other rings that are available, but also the rings are just so much more interesting! I ordered a wedding ring and it’s absolutely beautiful. The wooden inlay is so lovely, my husband says it feels really nice on his finger. I can’t rate Forge and Lumber highly enough - the customer service is very personal as this is a small business, and it’s great to be able to support them. I returned one ring that was the wrong size and they replaced without any issue. The presentation box is really special too - a very thoughtful addition.

1 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality rings and amazing service

We initially ordered wrong size rings because we didn’t order ring sizer first. We emailed the customer service and asked about the process. They were super quick with detailed response and exchanged our rings free of charge. We also asked for quick turnaround as we were going on holidays. We received rings the next day. Outstanding service and beautiful rings. Thank you!

8 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service order the wrong size ring. There wasn’t an issue returning the sent the correct size within a week. The quality of there products are amazing would advise anyone to buy from forge & lumber, would buy again from them

8 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic experience throughout

Fantastic experience throughout. Before we ordered we checked on sizing as my partners ring size is larger than z! Debs was extremely quick at responding to us. She assured us they could make the larger size, but was also realistic about the timings and checked that the estimated timings would be ok for us. We placed the order at the beginning of December, Dan then reached out to double check the timings too as it was a z+3 size they needed to make. I think they estimated 3-4 months for this to be made and received, we were given the option of choosing a different ring if these timings weren't OK. We were happy to wait. We then received a surprise notification just over a month later to say the ring had been dispatched!!! The ring arrived and we are over the moon with it, it fits perfectly and my partner is so pleased with it. The added extra of a silicone ring is brilliant too!! He chose The Crucible which we highly recommend along with Forge and Lumber! Dan and Debs - thank you so much. If I could give more stars I would!

27 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, I ordered a ring for my husband and got the wrong size, the exchange was very quick and there was no extra cost for my puppy chewing the silicone ring which came with it

23 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful ring

Beautiful ring, my husband to be loves it! Super unique wedding ring for him - great communication and easy to return the wrong size and get correct size sent out! Would buy from here again and recommend to anyone xx

17 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered The Royal

Ordered The Royal
Quick delivery, good communication throughout
Ring is stunning and comes in a beautiful box.
Would highly recommend

8 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful rings, fab service

Beautiful rings, so unique and customer care was fantastic. They went above and beyond to help us size up and get rings at short notice and their efforts are hugely appreciated, 100% recommend them to anyone.

12 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Loved the look of the rings from these…

Loved the look of the rings from these guys, and eventually picked one. Unfortunately a local jewellers measured me wrong so I ended up ordering a size too big. So they swapped it for a smaller one - too small! Sounds like little red riding hood 😂. Anyway, they swapped it again and it’s perfect. All done with brilliant clear comms, and the ring comes in a beautiful wooden box. So pleased, and would recommend to anyone!

27 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

So glad we found Forge & Lumber

So glad we found Forge & Lumber! From start to finish the customer service was fantastic! My partners wedding ring arrived today & it is PERFECT! So well made, strong & heavy. The ring box it comes with is stunning, very unique. Thank you again.

11 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

This company are so amazing

This company are so amazing. Sized wrong at a jewelers and they offered a free return and replacement. Such great customer service. Great communication and the rings are just awesome. I can't thank you all enough.

20 de julio de 2024
Opinión espontánea

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