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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Formkraft's Merchandise Team has been extremely helpful. I ordered some travel mugs and stainless steel water bottles for our Students' Union Shop and they made the whole process seamless. The period... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

No matter the request, small low value order or major project, the team at Formkraft are always up for it. Able to work to budget or to propose multiple options at different price points when the bri... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our account manager James Booth has been fantastic and we have worked alongside him for some time. He is always lovely to talk to, quick at responses and can guide and advise whenever we have questio... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic customer service, speaking to a real person who is friendly and welcoming. Actioned order within 10 minutes of the phone call, and the delivery arrived within 2 days of our phone call. I d... Ver más

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4,9

Excelente

TrustScore: 5 sobre 5

132 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(132)

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Valorada con 5 estrellas sobre 5

An excellent service from beginning to…

An excellent service from beginning to end. Andrew was quick to respond to all my queries and offered a first class service throughout the process. I was working to a tight schedule, preparing for a launch of a new project, and even though our Purchase Order process was delayed this didn't impact the turnaround time. I couldn't recommend FormKraft enough and will definitely be recommending them to others in the future.

15 de junio de 2022
Opinión espontánea
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Respuesta de Formkraft

Patrick,

Thank-you for such a fantastic review. Andrew is a great asset to the company and the customers he works with and he will be thrilled with your feedback.

We look forward to continuing to work with you in the future.

Enjoy the rest of your week!

Catherine

Valorada con 5 estrellas sobre 5

An excellent business to deal with

As always a great service from Formkraft. Our orders are always delivered on time and at excellent prices. Customer service is second to none and I would not hesitate in recommending them.

12 de mayo de 2022
Opinión espontánea
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Respuesta de Formkraft

Hi Margaret,

Thank-you for your lovely review, it is always great to get good feedback. I will pass on your comments to the Craig and the team.

Have a lovely day!

Catherine

Valorada con 5 estrellas sobre 5

excellent customer services and fast…

excellent customer services and fast delivery

11 de mayo de 2022
Opinión espontánea
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Respuesta de Formkraft

Hi Karen,

Thank-you for taking the time to leave a us a five star review, it is really appreciated!

We look forward to continuing to work with you in the future.

Have a great week.

From Cath and the team

Valorada con 5 estrellas sobre 5

Great customer service - quick turn around

I dealt with Michael and he was really helpful, nothing was too much trouble and he responded to all of my emails quickly and even called me on multiple occasions to give up dates or further information following on from emails. The ordering process was really smooth and easy with a quick turn around time. Very happy with my first experience ordering from Formkraft.

10 de mayo de 2022
Opinión espontánea
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Respuesta de Formkraft

Hi Louise,
Thank-you for your positive review, Michael is a great account manager and he will be really pleased with your comments.

Hope you have a lovely week!
Catherine

Valorada con 5 estrellas sobre 5

I have been in contact with Michael…

I have been in contact with Michael over the past few weeks and he has been so helpful! From quoting to help adjusting our design, he has been great. Our pens arrived today and we love them. All in all good company and would definitely recommend.

4 de mayo de 2022
Opinión espontánea
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Respuesta de Formkraft

Hi Lauren,
Michael will be thrilled with your feedback and he will be really pleased that you are happy with everything!
Thank-you for taking the time to leave us a great review and we look forward to working you in the future.
Catherine

Valorada con 5 estrellas sobre 5

Excellent and swift order process...

Excellent and swift process from initial engagement, to providing us with artwork examples, confirming our order and final delivery.

7 de abril de 2022
Opinión espontánea
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Respuesta de Formkraft

Afternoon Zoe,

Thank you for a great review! Happy to lead you from start to finish with your order. We hope to work with you again soon.

Thanks again,
Catherine

Valorada con 5 estrellas sobre 5

Great service

Friendly and helpful staff. Competitively priced, and quick delivery. Can't fault them.

4 de abril de 2022
Opinión espontánea
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Respuesta de Formkraft

Thank you for a lovely review, the team at Formkraft are happy to help! We look forward to assisting you with any future enquiries.

Thanks again and have a great day,
Catherine

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service! Great quality and fast delivery!

28 de marzo de 2022
Opinión espontánea
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Respuesta de Formkraft

Thank-you for your five star review and positive comments - it is greatly appreciated and I will pass it onto to the team!

Have a great day.

Thanks
Catherine

Valorada con 5 estrellas sobre 5

Quick and Efficient Service

Maria was very helpful and we were able to receive our items in time for a very tight shipping schedule.

25 de marzo de 2022
Opinión espontánea
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Respuesta de Formkraft

Morning Tara,

Thank you for your feedback, Maria will be really pleased with such a positive review!

Thanks again,
Catherine

Valorada con 5 estrellas sobre 5

An amazing service from start to finish…

An amazing service from start to finish from Maria. Clear and timely communication meaning decision making and purchase was made easy. Can't wait to start giving these to our customers.

Leighton Vans

25 de marzo de 2022
Opinión espontánea
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Respuesta de Formkraft

Morning Jane,

Thank you for such a positive review. Maria will be thrilled to hear your feedback! We look forward to hearing what your customers think to the products.

Thanks again,
Catherine

Valorada con 5 estrellas sobre 5

Excellent Customer Service

Formkraft's Merchandise Team has been extremely helpful. I ordered some travel mugs and stainless steel water bottles for our Students' Union Shop and they made the whole process seamless. The period from advising a quote, approving our artwork and the goods finally arriving took just over a week. I will definitely revisit their items and check how they can help us in the future.

11 de marzo de 2022
Opinión espontánea
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Respuesta de Formkraft

Hi Roy,

Thank you for your review and for ordering your merchandise with us! We are so happy we could help out with your order, the team really loves to hear positive feedback.

We look forward to working with you again!

Catherine

Valorada con 5 estrellas sobre 5

Formkraft - WorldClass Service

Dealt with Formkraft for a number of years and can say always a pleasure to deal with.
Swift responses and first class customer service experience.
Few times I have needed help as not knowing exactly what client requires and the team have guided me through and sent ideas and recommendations.
A***

10 de marzo de 2022
Opinión espontánea
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Respuesta de Formkraft

Hi Dan,

Thank you for the 5 star review and such lovely comments. The team will be thrilled to hear your positive feedback! We hope to continue to guide you through any future queries you may have.

Thanks again,
Catherine

Valorada con 5 estrellas sobre 5

We have been working with formcraft for…

We have been working with formcraft for 3 years now. Always happy with the service provided! Quick response and short lead time, quality is always perfect!

8 de marzo de 2022
Opinión espontánea
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Respuesta de Formkraft

Thank you for your review and positive comments - the team will be really pleased with your feedback! We are delighted you are happy with the service provided and look forward to delivering you high quality products for many years to come.

Hope you have a lovely rest of week,

Catherine

Valorada con 5 estrellas sobre 5

Great customer service and quick turnarounds

Working in an extremely busy marketing team can be challenging to meet very tight deadlines. But having a reliable company like Formkraft makes things that bit easier. They are dedicated to getting high-quality goods to you to meet deadlines and keep you updated every step of the way. We have worked with them for very bespoke products that we have always been delighted with.

7 de marzo de 2022
Opinión espontánea
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Respuesta de Formkraft

Hi Gill,

Thank you for taking the time to share your experience with us and for the 5 star rating! We are so pleased to help you meet your tight deadlines and source high quality branded products for you.

We look forward to working with you again in the near future!

Catherine

Valorada con 5 estrellas sobre 5

Polite and speedy service

Polite and speedy service - well done!

4 de marzo de 2022
Opinión espontánea
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Respuesta de Formkraft

Hi Alan,

Thanks for giving us a five star review! We are really pleased you are happy with our speedy service.

Have a lovely day!

Catherine

Valorada con 5 estrellas sobre 5

An excellent company to work with

It's a pleasure to work with Jenny, she is so helpful, anticipates what I need before I realise. Friendly and a pleasure to deal with - we speak a lot! I know I can just pick up the phone and things will get sorted promptly.

As a company we are really happy with the merchandise we have ordered through Formkraft, it's of a high standard and always competitively priced

2 de marzo de 2022
Opinión espontánea
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Respuesta de Formkraft

Hi Laura,

Thank you so much for the lovely review - Jenny and the team will be thrilled to hear your positive feedback.

We look forward to supplying you with more merchandise in the near future!

Thanks again,
Catherine

Valorada con 5 estrellas sobre 5

Great Company

I have been dealing with Formkraft for many years. They are always professional and labels are of a very high quality. Highly recommend.

1 de marzo de 2022
Opinión espontánea
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Respuesta de Formkraft

Hi Sarah,

Thank you so much for such a positive review and for your repeat business over the years! We look forward to working with you for many more years to come!

Thanks again and have a great day,
Catherine

Valorada con 5 estrellas sobre 5

Always excellent service and delivery!

28 de febrero de 2022
Opinión espontánea
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Respuesta de Formkraft

Hi Demi,

Many thanks for your review - it is greatly appreciated! It always makes the team's day when we get positive feedback.

Have a good day.

Catherine

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