They are very thorough and altough the process took a lot longer than anticipated the end result is solid and profound. We really appreciated the fact that this lender offers in person support and goo... Ver más
La empresa ha respondido
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They are very thorough and altough the process took a lot longer than anticipated the end result is solid and profound. We really appreciated the fact that this lender offers in person support and goo... Ver más
La empresa ha respondido
So far very bad. Choosen because of there claim of very fast underwriting process. Paid extra arrangment fee and rate was higher than other lenders but still keep asking same paperwork which was alrea... Ver más
La empresa ha respondido
Great lender when it come's to criteria, and for specialist cases. Underwriter's lack a little on the knowledge to underwrite such specialist cases, but when you have a BDM like Cheryl, it just m... Ver más
La empresa ha respondido
The most understanding specialist Lender ever and I`m saying it as a mortgage adviser myself having dealt with many lenders before. FHL treat every case individually and take time to understand your... Ver más
La empresa ha respondido
At Foundation, we're built to support brokers with the clarity, structure, and real-world insight specialist lending demands. Backed by over 25 years of experience, our breadth, flexibility and expertise bring structure to complex cases. Through our strong heritage, we build trust and lasting relationships, putting brokers and their clients at the heart of everything we do. We make complex lending clear. We make it easier to navigate and to move forward. We make it work for you. We make mortgages happen.
Reino Unido
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Another case completed. Smooth process. No issues. Happy to recommend.

Respuesta de Foundation
Spoke Farah M at FHL she is absolutely amazing. She was patient and helpful. And above all she is consistent. Every time I speak to her I have a great service.
Deepak from UK Mortgage Specialists.

Respuesta de Foundation
Brilliant, Complicated client with a large BTL remortgage and cap raise to build the portfolio but has a few past blips and credit issues, FHL especially Kirsty and the underwriter Sarah, looked at the client as a whole, really understood him and what he was looking to achieve and all worked hard to help the client. Client is over the moon, Thank you

Respuesta de Foundation
After a delay with obtaining an update from the underwriter on my applciation , Andrew Cooper stepped in , took ownership , kept me updated and got the response I needed the next morning before 10am . Amazing service.

Respuesta de Foundation
We have competed a few cases with FHL and this has to have been one of the tricker ones!
The team, beginning with Cheryl through to the telephone team and underwriters showed a true willingness to get the deal done.
Thank you to them for the persistence (and the client of course) but we got there!

Respuesta de Foundation
My underwriter was fantastic, sensible approach and actually communicated with me.

Respuesta de Foundation
Made the process so easy. I had a client who wasn't a homeowner and didn't currently rent but was purchasing a limited buy-to-let. I received a call from Emma Lewis, which was a surprise to hear from an underwriter! she was brilliant. Whenever I called, Fara Munir was always helpful and supportive, and I can't give any fault to them

Respuesta de Foundation
Good BDM support and communication from the Underwriter

Respuesta de Foundation
As a broker, I could not be more impressed with the service provided by this lender. The entire process was smooth and efficient – exactly what we hope for when working on behalf of clients. A special mention to the underwriter, Jenna, who was truly exceptional: approachable, clear, and incredibly prompt throughout. It made a real difference. I will absolutely be returning with my next client very soon. Highly recommended.

Respuesta de Foundation
Would avoid where possible - Underwriters pretty rude on the phone slow to get back if they email at all! Say they have emailed when they havent said there outstanding items on the case when they havent uploaded them.... pretty shocking for a lender in 2025

Respuesta de Foundation
Made what I thought was a complicated mortgage application very simple. Very impressive service- Thank you!
Great team and very active all times, underwriter also pro actively answer all the responses on the quick manner and I am so impressed with their service levels. As a specialist lender their service levels and answering the questions and level of support was great
Peter my account manager was also so knowledgeable and support all times with the enquiries.
Overall a great team and very experienced underwriters and I will support my brokers to use foundation home loans as your specialist choice.
Smooth process and underwriter was really helpful.
Our contact Fiona Robertson is also fantastic, easy to contact and proactive

Respuesta de Foundation
I am bit late with the review as our btl mortgage completed almost 1 year ago- experience with FHL was nothing short of great. Thank you!

Respuesta de Foundation
Great flexability and able to discuss cases with Business manager. Can look at business in a sensible way and accept cases outside of normal specification

Respuesta de Foundation

Respuesta de Foundation
As I put out on LinkedIn already they lent on a case that the High Street did not want to and it was a good no brainer as they say!
Good on FHLs!

Respuesta de Foundation
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